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Al Brookbanks

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Posts posted by Al Brookbanks

  1. We are please to announce the release of CubeCart 6.5.4. This is a maintenance release with a number of minor new features.

    Important Release Notes
    This version converts the database encoding to utf8mb4. Please make sure that your installation of MySQL or MariaDB supports this character set. *

    Download: CubeCart-6.5.4

    The table below shows the new features added to this release. All 95 closed issues can be found on GitHub.

    Issue New Feature
    List view aded to filemanager.
    #3544 Sorter added to filemanager for name, date added and filesize (see screenshot above).
    #3536 reCaptcha added to password recovery tool.
    #3532 Customer comments icon with link added to dashboard orders (unsettled orders) list.
    #3525 Bulk action to add/remove orders from dashboard (unsettled orders).
    #3488 Use of hooks to manipulate dashboard (unsettled orders) bulk actions.
    #3487 Order list to have new "Last Updated" column with sorter.
    #3447 Preview icon on category and document list to view on front end.
    #3427 Switch to allow for product and category descriptions to be parsed via Smarty (for dynamic contnt).
    #3425 Improved character set support utf8mb3 to utf8mb4
    Exchange rate "buffer" with percentage adjustment.
    #3418 Order summary to show both custom order ID (if available) and traditional order ID.
    #3413 Filemanager last location memory for product option images
    Adjust product sales report by date.
    #3385 Switch off order email whilst in PayPal Sandbox mode (PayPal Commerce 1.9.5+ required).
    Rich Text Editor - Emoji Picker Plugin


    * It is possible to list available UTF8 character sets with the MySQL command:


    Screenshot 2024-04-15 at 09.59.15.png

  2. Can you check the request log for any errors?

    One of two things are happening. A missing PHP extension causing a 500 server error or possibly an error sending the confirmation email.

  3. Yes this is totally possible. It's quite simple. If a product has a digital file linked to it via the "Digital" tab of the Add/Edit product page it will act as a digital product and if not it doesn't.

  4. 2 hours ago, Debyink said:

    I'll keep my eyes on the orders and hopefully (fingers crossed) it's sorted.

    As jasehead said though, it wasn't double clicking, customers all said after making payment they were returned to my store but there was no confirmation that payment had been made, no complete purchase button, just back to the basket page so they went through the whole purchase process again.

    I haven't been able to reproduce that. It sounds more like a session problem.

  5. 36 minutes ago, jasehead said:

    No, but only if you have one item. They can purchase again if stock is available. Or they may duplicate the order with missing items and not understand why items are now missing. If they are confused and can proceed with a duplicate order, some customers will click through again.

    Any workaround would be considered a win if it stops duplicate orders through PayPal and refund losses from PayPal charges.

    The disable button on your store seemed to be working already so I wonder if the issue is different on your store. 

    It would be worth fixing the JS error on your checkout however. See attached. 


  6. Just now, jasehead said:

    Or that completely blocks a duplicate order from the same email address + product codes + delivery add

    Sounds like a possible work around but not actually a fix. Probably not a bad feature to have anyway.

    I just cannot get PayPal sandbox to play ball today. Infuriating on an already horribly complex situation. 

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