havenswift-hosting
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Posts posted by havenswift-hosting
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2 minutes ago, Al Brookbanks said:
Please also make sure stock reduces when the order status is set to Processing and not Pending.
Is that relevant for an upgrade ? Are you saying there are issues when running CC with the setting to reduce stock at Pending status ?
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There are database differences as well so you should run /setup (as you always should - seen too many stores with mismatch between files and database!)
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I dont believe so as a fix for upgrade issues has been added to the future release 6.1.6 code that fixes issues, hence why Al said that it wont be until upgrades from at least 6.1.6
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1 hour ago, Dirty Butter said:
So it would make sense for you to pay for the upgrade to 6.1.6, rather than pay now for upgrading to 6.1.5.
Except that 6.1.2 and 6.1.4 both contain fixes to pretty serious security issues. Anyone on any version less than 6.1.5 is vulnerable to these issues
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Take a look at this thread where I go through in detail what needs to be done
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What is being returned is your local hosting 404 page which isnt correct anyway as CubeCart has it's own 404 page. Try logging into admin and clearing all cache and you should also check your .htaccess file both in the top level and also within your /shop directory where you have CubeCart installed. Any reason why you have CubeCart installed in a /shop when the top level domain simply redirects to /shop ?
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Chris, what version were you upgrading from and how did you do the upgrade ? Unless you did it manually and followed the correct procedure, then it is possible / likely that you have a partially upgraded store although other reasons for this are possible but we would need more information to be able to help
Ian
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6 minutes ago, henryluiz said:
I have documented the changes and will be asking the client for sign-off acceptance.
....what would be the best way to start communications......through the forum or another way
That is a great start - you can contact me via a PM on here or better still via our website https://www.havenswift-hosting.co.uk and look forward to hearing from you
Ian
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The best way forward would be to make a detailed list (if you dont already have it) of all customisation that was done and firstly determine whether your client actually still really needs each point ! You will be surprised at how much will be a standard part of CubeCart already, wont actually be required by the client any longer or will be provided by a plugin already written - check https://www.cubecart.com/extensions as a starting point although not all written plugins are listed here but a lot are.
After that, if you have some functionality that your client absolutely needs and isnt already provided by a plugin do not be tempted to go down the quick fix route of modifying core code, there are several developers of plugins (including us) that might be interested in developing a plugin for your requirements
Ian
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Thanks for the update and it isnt surprising to me that it was a PayPal issue but what is surprising is that they actually admitted it after initially giving their stock answer that their systems were working perfectly.
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2 hours ago, bsmither said:
I will also say that gc_maxlifetime at 0 is wrong.
Agreed !
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6 hours ago, rickobee said:
Is it possible at all to make the manufacturers field behave as a tag? So the manufacturer on a product page would link to all products from that manufacturer?
If not, is it possible to search manufacturers? Or perhaps build a link that would return those results?
We have a plugin that provides all this and more. It isn't on the marketplace yet but available from our website
Ian
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On 3/12/2017 at 9:16 PM, OpticalPower said:
Went to the shop admin page
Scrolled down to the "upgrade" section, was prompted to upgrade and all ran flawlessly
Glad it was helpful but did you also copy the admin.php and overwrite your admin_XXXXXX.php file ?
It would have been better not to run the upgrade from within the admin control panel but instead you should have run www.your-domain.com/setup/index.php which completes the upgrade by making the required changes to the database. It would be best to use an FTP client or your hosting File Manager option to check you don't have duplicate admin directories and an extra admin.php file
Ian
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On 3/11/2017 at 8:28 PM, ohmyapplique said:
I upgraded my PHP version from 5.5 to 5.6 on the A2 hosting Cpanel, now running PHP version 5.6.30 and my Paypal transactions are working again.
The php version has no bearing on this issue ! We have a very large number of CubeCart hosted with us and some that were on 5.6.30 were having problems and others weren't. This is almost certainly just another of those PayPal glitches that happen every few weeks where PayPal always claim there is no problem with their systems
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12 hours ago, Dirty Butter said:
I haven't made a change in mine, either. It's been so long I don't even know how I knew what to put there
It doesnt matter what is in there as CubeCart passes the return url with each payment request - this is the way that multiple CubeCart stores can use a single PayPal account.
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What extension and did it have any stated requirements ie ionCube ? If you have access to FTP or hosting control panel file manager, then you can delete the extension directory
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Confirmation from one client that after switching IPN back on, his orders are now being updated correctly again (surprise, surprise) and also from a second client that their IPN was also switched off within their PayPal account and both have said that they didnt do this, and why would they ever do that !
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We have had reports from some clients about this happening and seems to be affecting some clients only and not others, even those on the same server and this is across multiple different servers as well - Ihave also heard from other store owners that aren't hosted with us about similar problems starting 1 1/2 to 2 days ago indicating that it is a PayPal issue.
Dont ever believe PayPal when they say there are no problems, they very often have problems and deny all knowledge - they had massive DNS routine issues just before Xmas which were confirmed by independent testing tools and yet they claimed all systems were working perfectly.
I don't do PayPal at all as dislike them (although understand for many store owners that they are easy to setup and use) and so don't have direct experience but user should check your IPN settings in your PayPal account (we have had at last two users where IPN appears to have switched off) and then also look at IPN transactions and the following URL is provided on the CubeCart support website https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNOperations/
Ian
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1209600 seconds is 14 days so way more than you should ever need, however you may need to check with your hosting how long sessions are stored as that can affect it as well.
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Do Aus Post charge different amounts depending on starting location and destination or is it universal pricing as in most countries ? If universal then it should make no difference what postcode you enter and you need to have a value in there.
Ian
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The first set are all missing indexes so as I said before, simply enter the name of the column (it can be anything but column name is standard) and change index type to INDEX.
The others simply need to be edited and change the index type from INDEX to PRIMARY which will also auto change the name
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In your last screenshot see the bit that says "Create an index on 1 column" !
You will be asked a few things but pretty self explanatory - all missing indexes I have seen in all the sites I have done have always been single column ones and call them the same as the column name
Ian
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That is simply indicating a missing index on the specified column. The fact that it says that it is expecting KEY means you mean to add a non-unique index which is called INDEX in phpMyAdmin. While deleting duplicate indexes is worth doing (each new record added had to write three indexes instead of just the one needed meaning each INSERT and UPDATE was taking three times as long), missing indexes are more important as without them any use of them means the database does a full scan of the whole table (which could be 1 record or 1 million records) rather than only those with a matching value in that column
Ian
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We are a specialist CubeCart hosting company and host quite a few regulars on these forums. We offer free CubeCart support as part of our E-Commerce hosting packages and as well as tuning our servers for CubeCart (including offering the use of the new REDIS caching or Memcached which nobody else offers) and will also move your site over to us free of charge. If you would like any answers to any specific questions, drop me a PM or contact via our website
6.0.10 to 6.1.5
in Technical Help
Posted
Sorry, can you confirm whether it causes problems actually doing the upgrade (dont understand how this could be the case) or whether you mean that running CC with that config is problematic and if so are there known specific problems ?