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Everything posted by havenswift-hosting

  1. So one Like (from Al) and no Retweets so guess not that many people are that interested ? There are some votes and a couple of additional comments but this needs wider publicity and social media is the way to do that.
  2. @sailing123 and @Lastwolf (indeed anyone reading this) if you are on Twitter then can you Like and Retweet If you both (or anyone else that is interested in this) also Tweets from that integration page, then everyone else can also do the same
  3. Voted and added a comment and also Tweeted it so if anyone can find that and retweet it and also tweet themselves that would be helpful
  4. Are you intending to use that field for other purposes ? Often better to add new fields rather than repurpose However, to answer your question - it wont save more than 20 characters as the database column is only defined as a varchar(20) Ian
  5. That is correct behaviour as the item is allocated against the order Is there a specific reason why you have it set this way especially if you have a number of items with very low stock levels and also customers that dont immediately pay for their items. There are some specific use cases where having it set this way is required but most stores would decrease stock once an order is paid for and goes to Processing This however doesnt sound correct - sounds like there is a bug there. You might want to log a report here : https://github.com/cubecart/v6/issues
  6. Unfortunately, they are probably correct in that very few CubeCart users will be sending 100 orders a day They closed that loophole then ! I think this would have to be Al's decision as to how much noise and what noise he would like to make
  7. Even more crazy when they eventually (after being difficult for a few weeks) allowed me access to a Despatch Manager Online account to write, test and support a plugin for this system which was then replaced by the Click and Drop system. Apart from setting up the dev account, they didnt have to provide any additional help or support. Do customers who already have a Click & Drop account have access to the API documentation - that was the way I originally got around RM initially saying they would not provide access - I simply used a client's account with their permission and got all the
  8. During the installation you would have been given the admin url but you can check what the admin file is called by using FTP or a File manager and look for a file called admin_AbCdE.php and then add that to your shop url
  9. That is not what I have been saying ! You should 100% change the settings as I outlined earlier and do it through cPanel which then updates the correct files such as teh local php.ini or user.ini etc Speak to your hosting company if you are unsure
  10. There should also be no need to manually change this in the php.ini file especially if you are using cPanel hosting
  11. So to clarify : version 6.2.9 core CubeCart along with version 1.0.19 of the AIOS plugin has this feature built in. I havent checked other shipping plugins, but would expect that these still need the work to be done
  12. There is no guarantee that all users on all hosting can set these and you need to ensure you set them correctly or the website might not work at all ! session.gc_maxlifetime = {your value} - this value is in seconds and 2 to 4 days is usually more than enough session.save_path = "/home/{USER}/tmp" - directory must exist and should ALWAYS be above the public_html directory
  13. That is not the case, this can and should be set on a per account basis BUT you should also change the location where your session files are stored so they are not in the default location and are therefore affected by the serverwide garbage collection
  14. It isnt just updates that will change the User Agent String, if the IP address also changes, then it will cause the same issue. Dynamic IP addresses can change quite frequently when using certain ISPs and when on mobile devices, especially when moving (car or train for example) as you move between different towers. This will also be logged in the PHP error_log file so if you know the date / time when the customers complained about this happening, you can compare this to the logs and see if this is the cause
  15. Using a CubeCart backup isnt the best way of moving from one hosting to another especially if both are on cPanel ! As long as the hosting package on your old hosting is still up and hasnt been deleted, then it makes no difference that the domain points to your new host, there are multiple ways to access cPanel without going down the domain.com/cpanel route I would not have installed CubeCart on your new hosting either as you have all the files and database (in theory) in the CubeCart backup Ian
  16. Not sure too many businesses would offer help after you have made the decision to leave them ? Your new hosting company should however have offered to do the whole move for you so are they offering help ? What hosting control panel were you on and what are you going to ? For example if both are cPanel, then it is simple to move the whole account across using a cpmove backup file. How was the backup file created you are trying to move ? Ian
  17. Then something in your Hosting environment is blocking the updates - when done that way, it works perfectly. Ian
  18. Meta keywords are not used by any crawler so no point wasting time completing these. in terms of meta description as per your question, Google and other browsers can and will choose to use the description from the page instead of the defined meta description, if they feel it better represents the page - as far as I am aware, there is no way to control this although having better Microdata on a page can sometimes help and is best practice for SEO anyway (see https://www.cubecart.com/extensions/plugins/google-pinterest-schema-org-microdata-plugin) Ian
  19. The notifications do still work but you must upgrade the extensions using the thunderbolt key from within CubeCart admin. If you manually upgrade using FTP or a file manager upload then you wont get any notification Ian
  20. There is no encoding in either of our skins and unless you have bought the skin you wouldnt have been able to test it as these are not freely downloadable ! If you have purchased a skin and are having problems, then please log a support ticket on our website ! As @NiteFox has said, if in any doubt, contact the skin / plugin developer before installing and most will be helpful - if you want to test / demo any of our plugins, we will certainly be but do contact us via our support ticket system
  21. There are only a limited number of "ACTIVE" developers all of whom in my opinion are creating generally excellent plugins. Why so few ? Mainly because so many store owners dont want to pay anything, let alone a few pounds / dollars for plugins that often take many tens of hours (or in the case of larger plugins - hundreds) to develop and then the same each year maintaining, upgrading and supporting users. As already covered in a ticket post, ionCube is not crap and is available for free with all decent hosting and is a simple two minute installation. Also absolutely no reason
  22. ionCube loaders are distributed freely so no need to pay for anything ! They are freely available and can usually be added as a PHP module from within your hosting control panel - 5 minute exercise. Absolutely no reason why it should be a mess and you would have to start again either - simply remove the encoded plugin and all will work as before
  23. Why would you not want to activate ionCube ? Does absolutely no harm and allows you to run a large number of plugins that are encoded with it That will get rid of the intial problem but will leave hooks enabled in the database that should be manually deleted
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