havenswift-hosting
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Posts posted by havenswift-hosting
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The problem is that you havent added the custom code to one of the files correctly. You will need to take a look at each file that you have changed and compare it to the instructions.
regards
Ian
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Hi,
I would like to know if it is possible in cubecart to allow other people to sell products on my website.
It would be the same sort of thing as Amazon Marketplace. The site sells second hand computer parts, for older machines.
Are other people able to log in to the website and only see part of the admin area. They would need to fill in a form, with some drop down fields, for manufacturer, peripheral type, price description etc.
If anyone could advise if this is possible, or if there are any 3rd party plugins, I would appreciate it.
Thanks,
Paul
Hi Paul
I havent heard of such a mod existing for CubeCart but you need to make the enquiry over at cubecartforums.org which is the commercial forum where you are likely to either find someone that has that already or who would be willing to write it for you
Regards
Ian
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When i press Export Catalogue in CubeCart I get the following error:-
Fatal error: Allowed memory size of 77594624 bytes exhausted (tried to allocate 80 bytes) in /home/power4la/public_html/classes/db/db.php on line 65
Anyone know why this is? Is it a problem with CubeCart or my server?
Hi Chris
This seems a common theme at the moment and is caused by the default PHP memory_limit setting being set too low by your hosting company. This is set globally for the server although a few hosting companies do allow you to change this for your own hosting account. If you arent allowed to change it yourself (you need to check with them) then it is very unlikely that they would change it globally across the server as it would then affect every hosted domain on the server. If you cant change it, then you will need to look for another hosting company that either has a higher server default limit or allows you to change it per domain - as we do !!
What version of CubeCart are you running and how many products are in your store ?
regards
Ian
Thanks for the reply, Ian. I am running Cubecart Version 4.3.0. I sell laptop adapters and I need to sell them by make & model of laptop so I have 21,141 products.
Chris
Hi Chris
The number of products is going to be the problem then, coupled with the way that the catalogue export function works, it is using up the allocated memory for your website / domain even though this is double the normal default value of 32MB. Only solution is to find out if you are able to manually change it yourself or to move.
Regards
Ian
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I have a client that sales food by order. Some of their food is perishable and has to be sent by UPS 2 day to location. They also sell spices and sauces that aren't perishable and want to ship those via UPS ground. I don't want to activate both and have a pulldown so they don't accidentally select ground shipping for a perishable item and then have to go back and collect more shipping. Does anyone know of a way I can force one category to ship using UPS 2 day and other categories to ship using UPS ground? If it's a mod and you can do it, can you send me an estimate and timeline? Thanks,
There is an excellent shipping mod available via CubeCartForums. I have used it a few times on some of my clients shops and havent found anything it cant do yet !
regards
Ian
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Sorry If this is in the wrong section but couldn't find anywhere else to put it.
I am looking for someone who can create a custom skin for cubecart V4, I need a new design for my Men's designer clothing store, If anyone has the expireance to do this then please email me for further details. Havn't got a massive budget so anyone requiring over £150 need not apply.
Don't mean to be rude or disrepectfull just honest.
thanks,
Shane
Hi Shane
Dont know whether you have posted yet in CubeCartForums - I dont design skins myself but there are some excellent people in that forum that do. Just a small warning that you might not get much in the way of a custom skin for £150 though
Good luck !
Ian
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Unfortunately no I don't have the latest version, I can't because the server I'm on doesn't have the latest PHP version. I've been using Cubecart for a few years now and the problem came about today.
Cubecart 4.0.3 and PHP version 4.4.8, MySQL Version: 4.1.22-standard-log.
Are you able to tell me which file I need to update?reinstall? or fix (and how to fix it)?
I've also got a problem with a Sale Item having been deleted but is still appearing. The links on the item are not working and the image is not working.
You are most welcome to visit the site to check the problems - I'm not sure if they're related - I don't think so though.
The site is:
www.sachomewares.com.au
Thanks
Jannette
Jannette
If your current hosting company cannot provide a server with the latest php version on, then I would suggest that you seriously look to move. You are on such an old version of CubeCart that you are going to have lots of issues like this as well as known security issues and you are missing out on a lot of functionality upgrades as well. Trying to patch individual bugs like this may be possible but is likely to cause even more problems and be costly in terms of time and money.
Regards
Ian
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I am now getting an error message when I try to do a rebuild category count Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 240 bytes) in /home/kissandc/public_html/classes/db/db.php on line 129
Hi
I know this response was quite a few months ago but as I have just answered it in another thread, thought that I would give the same answer here as well. I dont know whether it is CubeCart using more memory for some of these functions or what.
The cause of this is the value of the PHP memory_limit parameter as set by your hosting company (32MB is the usual default). This is set globally for the server although a few hosting companies do allow you to change this for your own hosting account. If you arent allowed to change it yourself (you need to check with them) then it is very unlikely that they would change it globally across the server as it would then affect every hosted domain on the server. If you cant change it, then you will have to either do without that functionality or look for another hosting company that either has a higher server default limit or allows you to change it per domain - as we do !!
regards
Ian
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When i press Export Catalogue in CubeCart I get the following error:-
Fatal error: Allowed memory size of 77594624 bytes exhausted (tried to allocate 80 bytes) in /home/power4la/public_html/classes/db/db.php on line 65
Anyone know why this is? Is it a problem with CubeCart or my server?
Hi Chris
This seems a common theme at the moment and is caused by the default PHP memory_limit setting being set too low by your hosting company. This is set globally for the server although a few hosting companies do allow you to change this for your own hosting account. If you arent allowed to change it yourself (you need to check with them) then it is very unlikely that they would change it globally across the server as it would then affect every hosted domain on the server. If you cant change it, then you will need to look for another hosting company that either has a higher server default limit or allows you to change it per domain - as we do !!
What version of CubeCart are you running and how many products are in your store ?
regards
Ian
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We have been running a website with cube cart now for some time and over the years we get calls from some customers saying that when selecting a size then adding to basket nothing happens?
Also the login is not shown at the top right of site. Any ideas we cant find what's doing this . We ask about browser etc and still does not seem to be a common cause .
remember that some of these customers know little about it so it is very difficult to gain information from them. so if anyone can take a quick look for me and tell me if any issues are there then report what browser what firewall and spy software they have if they are unable to see the login / register at top right and are unable to add to basket I would be saved .
our cubecart has mods from Estelle and convict plus some own in house dev . www.shoe-envy.co.uk ..feedback please
Matt
Hi Matt
Seems to work fine for me on IE8 and IE7 although the display doesnt work properly on IE6 or earlier. Also tested with FF3 and everything seems OK. Chrome works for the issues that you mention but your scrolling list of top brands doesnt work with this browser.
It looks like you have a variety of browser related issues across a few different browsers that you need to look at but I couldnt reproduce any of the errors that you are reporting with the browser versions that I have
Regards
Ian
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Hi
This means that you are both on a hosting environment that doesnt support php 5.2.0 which is needed for latest versions of CubeCart
Thanks Ian, I just checked the version of PHP on the web server and it is PHP Version 5.2.8-pl2-gentoo
I must admit Cubecart is starting to give me a headache, I have never battled like this to set something as simple as an e-commerce site up before, I thought this would be easy for my client to use once I have set it up but am worried that wont be the case
It seems that the filter module isnt installed in the version of php on that server, which it should be as standard above 5.2.0. Unless you have shell access to the server, you cant check this yourself though.
Cubecart is generally a very easy product to install and upgrade but you do have to have a compatible hosting environment !
Best wishes
Ian
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Thanks for that i will download it and have a go at it tonight
Thanks again
Chris
Chris
Did you get your site back up and running OK ? If you had taken a backup of all of the files and the database as well, then restoring all of the files back and also restoring the database backup would have put you back where you started. You could then modify the modded files as you suggested to achieve the upgrade
regards
Ian
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I personally agree but it is horses for courses. They are generally cheap (although never as cheap as they first appear, there are always other costs down the line) but you get what you pay for. Cheap hosting equals no help with installation and no post-installation support which some hosting companies build into their packages and as said previously, massively overloaded servers.
Take a quick look through these forums at the number of people having problems either with installing or upgrading what is a well designed and a relatively easy to install product like CubeCart and then take a look at which hosting companies they are with.
If you are serious about wanting an E-Commerce website it is going to take a lot of time and effort on your part to stand any chance - why handicap yourself right from the start !
Ian
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Yesterday the Shop by Category box stopped showing the Categories. There are 9 categories and only "Homepage" and "Sale Items" categories are showing in the Shop by Category box.
If I login to Admin - View Categories - Click on Save Order - I get "Failed to update category.".
tried to add a new category, the new category doesn't show either.
Does anyone else had this problem? and if so, do you know how to fix it?
CubeCart Version: 4.0.3
PHP Version: 4.4.8
MySQL Version: 4.1.22-standard-log
Thanks in advance
Jannette
Hi Jannette
Ideally you should be looking to upgrade as that is a very old version of CubeCart but you obviously may have mods installed and would also need to get the latest version of php installed as already mentioned.
However, in order to get this working again for you, what changes have you made in the last few days - something has obviously changed in order for this to suddenly stop working
Regards
Ian
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Hi
This means that you are both on a hosting environment that doesnt support php 5.2.0 which is needed for latest versions of CubeCart
You can check the php-version by creating a simple php file with the following in it, then call the file directly from your browser.
<?php
phpinfo();
?>
You need your hosting company to upgrade the version of php on your server (unlikely to happen !) to contact a hosting company that supports this as standard !!
Contact me if you need further help
Ian
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Hey
Maybe Im just dumb but cant figure out how. I have just set up PayPal so people pay with it. We are just starting so at first we were just having the credit cards details, charging them manually so when a friend was buying an item from me, I could edit the order so there is no shipping although he had to choose one when ordering. After editing the price without shipping, his card was charged the right amount and i was handing him the item by hand. But now with paypal, the card is charged straight away. So the shipping cost is charged. Anybody knows how I could have my friends not charged for the shipping since Im handing it to them personally.
TIA
Seems only MODS can do that....so I bought one....
Not sure which mod you bought but I think the postage side of CubeCart is one of the poorest areas within an otherwise great product. Almost every site I install for clients I install a great postage mod called "All in One Shipping" which is written by a third party company and details can be found by searching in google or over at the commercial forums.
Regards
Ian
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I'm hoping for a little input. I did read that the creators of this product may or may not monitor the list and I understand why but I'd hoped for an answer to my shipping problem from more experienced users. I'm sure it must be a configuration oversight on my part as I'm new to the shopping cart/ecommerce world. Never the less, people are busy and sometimes newbie questions are frustrating when the answer is obvious to the more experienced so I posted a job on a freelancer site. Doing a search for people with Cubecart experience on the freelance site turned up no one. I received two bids both ducked my requirement that they have experience with this problem. Both quoted just short of the cost of upgrading to 4.0 where I understand I would get some technical support. How much I don't know but surely enough to solve my problem. I may be wrong as to the difficulty of solving my problem but as I just have one product and no special needs. One price, one flat rate shipping and on to Pay Pal so I suspect the bids were fishing thinking that this is my first rodeo. My question is am I posing my questions to the list incorrectly? Is it worth upgrading to the paid version? I'd planned on that anyway if things worked out for a few months on the 3.0 but I'm loathe to waste money if program won't meet my meager needs which I'm sure it will but more importantly if the technical support on the 4.0 isn't going be able to quickly resolve the shipping and should I have a problem linking up with Paypal.
Hi John
The product authors do sometimes come onto these forums and also sometimes answer questions, however they are primarily provided as a way for customers to interact. Purchasing a V4 licence would get you access to technical support from the authors as part of the package (30 days for a Full licence) after that additional support would need to purchased. I personally always recommend my clients purchase the V4 licence - it has a huge amount of additional functionality over V3.
You dont actually say what your current problem with shipping is
Regards
Ian
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What is the url to your store and what skin are you using ?
Regards
Ian (havenswift-hosting)
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hi
im trying to relocate the latest products into the right hand div which is now empty as i have either deleted the items in there or moved them to the left div.
this is for the ( killer ) skin
i imagine its just chaning the location of a line of code or something simple like that but i just cant find it.
all help gratefully recieved!
dave
Hi Dave
Do you really mean that you want to move the latest products to the right hand column ? Or do you mean the random product.
If you do actually mean the latest products, then that is part of the {PAGE_CONTENT} and as well as moving that tag, you will need to make more coding changes
regards
ian
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on my store homepage the global meta tags are used:
however, on the product pages it uses tags from the product description it seems, I have installed the SEO mod but it doesnt seem to combine them?
The keywords remain the same globally.
Mark
What settings do have for the SEO in the General Settings section.
While of course you shouldnt ignore your keywords, you need to look at the rest of your SEO work more urgently than the keywords as these are hardly used by any of the search engines. Title & description tags along with good page content is massively more important than what keywords you are using.
One quick tip : The first thing I always say to clients when I do SEO work for them on CubeCart, is pay for the copyright removal licence as this takes up 1/3 of the available title tag
Regards
Ian
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Yes this site is modded up pretty good. What is your suggestion for fixing this. I haven't even launched the store yet and I don't really want to have to try to upgrade already, especially with all the mods. Is there anything else I can do?
What problems is this actually causing to your site ?
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thank you for your help, I think 99% of IE7 problems have been fixed and hopefully in turn IE8...(fingers crossed some feedback would be great)
not sure about IE6 down but I will advise customers on new entry page that is being build, that this site is compatible with IE7 +
Compressed site from back end via Apache and compressed tile image and content bg image to hoefully help with the load times
IE7 is much better - you do still have some differences between IE7 and IE8 but minor
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Where are you getting this error ?
Have you tried re-installaing back the backup that you took before doing the upgrade ?
Regards
Ian
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Hi
I have not heard of this problem or of anyone else getting this. Do you have any mods installed on your store. If not then you could and should upgrade to the latest version.
Regards
Ian
Havenswift-hosting
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Thanks everyone for your help
I managed to sort it out in the end
What was the problem ? Can you share the solution in case others are having the same problem
Thanks
Ian
just some customers have errors
in Technical Help
Posted
Hi
Good work finding this post - he only submitted it yesterday. It does explain why it is an intermittant problem but also could be causing a lot of missed sales. However it also shows that it isnt that difficult to fix. I will drop an email to the Cubecart team just in case they arent aware of this
Regards
Ian