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harrisorganic

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Posts posted by harrisorganic

  1. Brian, yes that is exactly what the customer requires. In this case they thought the gift certificate was going to be sent to them in the UK, not Australia.

     

    the GC's recipient's name and the purchaser's personal message and the receipients email address would confirm this..

  2. Hello,

    I received the first Gift Certificate order from a UK customer on my graded 5.2.5.

     

    The customer is confused as the receipt they obtain has their postal address as the BILLING and SHIPPING address.

    There is no mention of the GC addressee's email, their name or message as entered on the front page of the gift certificate.

     

    Is there some code I can enter to give a confirmation receipt to the customer to avoid this confusion? or has this been fixed in the latest version 5.2.10?

    regards

    Duncan

  3. Thanks Brain,

    yes I think I can do that, however it does not answer what can be done with no discrete title and no discrete meta description. Are these additional pieces of code that can be added?

  4. Good evening Brian et al,

    On the subject of Gift Certificates and SEO.

    Traffic Travis shows there are issues with the gift cert. seo (and many other urls) ie there is no H1 tag, no discrete title and no discrete meta description. The description seems to be generic.

     

    What solutions are there? If the only solution is a proprietary SEO package, are there any recommendation to a brand/name?

    regards

    Duncan

  5. I had a customer call me today to say she was human and the recaptcha was not working.

    How many sales have I lost before some one took the effort to call me?

    I had a go myself and it took 4 tries before I was successful. 

    Is there an instructions we can give customers to help them? Is a space required between the two sets of numbers? etc.

     

    Meanwhile I have turned captcha off and await a load of spam and some customers.

  6. In admin, Store SettingsFeatures tab, 'Order status for admin email notifications', what is this set to? If it is Processing, then I believe an email should have been sent when the order was moved to Processing. 

    Answer

    It is set to processing and the client has confirmed they received an email.  :)

    And yes "Print an Invoice" works from the view order menu.

     

    Many thanks.

     

    Next I would love to see the admin able to make a manual order and then the customer able to log in, confirm order and make payment.

  7. Hi Cubecart,

    I received an email from a client today saying that they could not access my 5.2.5 shopping cart. We will leave that issue for the moment as I believe it is working.

     

    I created an order for the client through the admin panel. Dashboard orders, create etc.

     

    Insert the customers address etc and then saved it.

    Then changed the order status from pending to processing.

     

    I did not receive an email confirming the order.

    Does that also mean the client did not get an email? How can you find out?

    Is it normal with a manual create?

     

    I wanted to print out the order from the admin panel, using control p gives me 4 pages, is there a better method?

    Is there a previous answer to this?

     

    regards

    Duncan

     

     

     

     

     

  8. More, the ystem error log shows

     

    System Error Log

    [Clear error logs]

      Date Message Today, 22:01 File: [hookloader.class.php] Line: [418] "SELECT * FROM `CubeCart_code_snippet` ;" - Table 'maketext_ledaswan_ccrt1.CubeCart_code_snippet' doesn't exist Today, 22:01 File: [hookloader.class.php] Line: [418] "SELECT * FROM `CubeCart_code_snippet` ;" - Table 'maketext_ledaswan_ccrt1.CubeCart_code_snippet' doesn't exist Today, 22:00 File: [catalogue.class.php] Line: [485] "SELECT * FROM `CubeCart_option_matrix` ;" - Table 'maketext_ledaswan_ccrt1.CubeCart_option_matrix' doesn't exist Today, 22:00 File: [catalogue.class.php] Line: [485] "SELECT * FROM `CubeCart_option_matrix` ;" - Table 'maketext_ledaswan_ccrt1.CubeCart_option_matrix' doesn't exist Today, 22:00 File: [catalogue.class.php] Line: [289] "SELECT MAX(stock_level) AS max_stock, MIN(stock_level) AS min_stock FROM `CubeCart_option_matrix` LIMIT 1;" - Table 'maketext_ledaswan_ccrt1.CubeCart_option_matrix' doesn't exist

     

    Does this give any clues?

    regards

    Duncan

  9. Unfortunately there are no sub-categories. As an example:

    Categories are Brandy, Specials and Best Selling. 

    If I try to edit Brandy , the Parent category shows Specials and Best Selling, no Brandy.

    If I try to edit Specials I can see parent cat. of Brandy and Best selling, no specials.

     

    Hope that makes sense.


    Further to this we had an issue with the sql database.

     

    If it is relevant I deleted the db, re created a blank one then imported all the tables from the archives we created..

    regards

    Duncan

  10. Further to the upgrade from 5.1.5 to 5.2.5.

    We have uploaded the upgraded CC5 to a new server and changed the DNS to get www.harrisorganicwine/shop to look how it should.

    Then to test it out.

    I found that when I click on most categories,but not all, no products found. Categories that work are sale items and gift vouchers.

     

    I can get to shop/admin and have cleared the cache and cache in sql database.

    When I go to categories I can see a list when I try to edit a category all the categories are listed, except the specific one to be edited.

     

    Any suggestions?

  11. After some time I have found out a little more about SSL. SSL stands for Secure Socket Layer. There are two main types.

     

    Some configurations require a specific type of SSL Cert. Do you need to cover multiple domains with a UCC (Unified Communications Certificate), or unlimited subdomains with a Wildcard SSL? Use these questions as a guideline to help find the SSL you need to cover multiple secure sites:

    1. Where are you located? 
    2. Is this for a business or personal website?
    3. Which type of server of Web hosting do you use?
    4. How many unique domains do you want to secure with HTTPS?
    5. Do you need an SSL Certificate that supports Intel vPro technology for remote PC management? 

    I have a single certificate that covers a single URL (harrisorganicwine.com.au) and therefore the mobile site as a subdomain was not covered by the SSL.

     

    I now have a choice, either a wildcard SSL (with multiply subdomains) or a buy another single domain SSL.

    regards

    Duncan

  12. Thanks bsmithers for your quick reply.

     

    to elaborate:

    The error is shown as a "Security Warning"

     

    There are problems with the security certificate for this site. The name of the site does not match the name of the certificate.

     

    I opened firefox and ran a search for an add-on " user agent string". Is this what I require?

    More later

    Duncan

  13. Further to this I have SSL running. On a PC all is well, however if I use a mobile device, and mobile version I can select products, but the SSL certificate is not recognised even though the url is the same  as the PC when I go to the shopping cart. 

     

    Any more info required or advise would be helpful.

    regards

    Duncan

  14. Further to my post, I have just up graded to 5.2.5 and checking out if there is any difference on this topic. I can create a PENDING order for a customer. I then get the customer to log in and view their Order History in their account.

     

    They can see the order, but there does NOT seem any way for them to pay for it? They can print a receipt although they have not paid for it.

     

    Am I missing something?

     

    regards

    Duncan

  15. I agree, this function is valuable to get customers (who have little IT experience sorted ) online quickly. This happened to me today. I manually created the order and then when the customer logged on, there was nothing in the order history.

     

    I had to manually go into the customers account, create the order and then get them to pay.

     

    Not an easy process, some time and energy on this option would be MOST valuable.

     

    regards

    Duncan

  16. Seems as though zend is set up as per setup/info.php

    PHP Version 5.4.20
    System Linux host221.hostmonster.com 2.6.32-20130307.60.9.bh6.x86_64 #1 SMP Thu Mar 7 15:58:33 EST 2013 x86_64 Build Date Sep 25 2013 23:16:18 Server API CGI/FastCGI Virtual Directory Support disabled Configuration File (php.ini) Path /usr/php/54/etc Loaded Configuration File /usr/php/54/etc/php.ini Scan this dir for additional .ini files /usr/php/54/etc/php.d Additional .ini files parsed (none) PHP API 20100412 PHP Extension 20100525 Zend Extension 220100525 Zend Extension Build API220100525,NTS PHP Extension Build API20100525,NTS Debug Build no Thread Safety disabled Zend Signal Handling disabled Zend Memory Manager enabled Zend Multibyte Support provided by mbstring IPv6 Support enabled DTrace Support disabled Registered PHP Streams https, ftps, compress.zlib, compress.bzip2, php, file, glob, data, http, ftp, phar, zip Registered Stream Socket Transports tcp, udp, unix, udg, ssl, sslv3, sslv2, tls Registered Stream Filters zlib.*, bzip2.*, convert.iconv.*, mcrypt.*, mdecrypt.*, string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, dechunk
    This program makes use of the Zend Scripting Language Engine:
    Zend Engine v2.4.0, Copyright © 1998-2013 Zend Technologies
        with Zend Guard Loader v3.3, Copyright © 1998-2013, by Zend Technologies
     

     

    so global.inc.php has

    In the global.inc.php file

    <?php

    $glob['adminFile'] = 'admin.php';

    $glob['adminFolder'] = 'admin';

    $glob['dbdatabase'] = 'maketext_xxxx_ccrt1';

    $glob['dbhost'] = 'localhost';

    $glob['dbpassword'] = 'harisakixxx';

    $glob['dbprefix'] = '';

    $glob['dbusername'] = 'maketext_xxha1';

    $glob['encoder'] = 'ioncube';

    $glob['installed'] = '1';

     

    should I change this to :

    In the global.inc.php file

    <?php

    $glob['adminFile'] = 'admin.php';

    $glob['adminFolder'] = 'admin';

    $glob['dbdatabase'] = 'maketext_xxxx_ccrt1';

    $glob['dbhost'] = 'localhost';

    $glob['dbpassword'] = 'harisakixxx';

    $glob['dbprefix'] = '';

    $glob['dbusername'] = 'maketext_xxha1';

    $glob['encoder'] = 'zend';

    $glob['installed'] = '1';

     

    ??

    Duncan

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