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Posts posted by [email protected].

    exclude products from coupon code

    in Technical Help

    Posted

    Applies to only the above products is set. 

    I use a skin from Ian at havenswift and he looks after plug ins and updates etc. I have raised a ticket with him. 

    I have a lot of plug ins! 

    Absolute option price matrix

    Category product options

    Crafty clicks

    Custom stock level reports

    Duplicate order emails

    Enhanced admin order entry

    Google analytics

    Google microdata

    Google merchant feed

    Group site documents

    Havenswift Hosting Skin Configuration

    Magic 360

    PayPal Commerce Platform

    Price tiers

    Stock values

    exclude products from coupon code

    in Technical Help

    Posted

    I am trying to set up coupon code for specific products, which works OK until you add products that aren't included - these too then receive the discount applied which really isn't what I wanted...

    The instance is add any product to the basket use code PALM25 it gets rejected - add any palm tree to the basket and the whole basket is reduced by 25%!

    Does anybody else have experience of this?

    Many thanks 

    Steven

    PayPal Commerce

    in Extension Discussion

    Posted · Edited by Tony
    Hidden customer address

    This extension seems to be glitchy still..

    Today we have had more than one occasion where the response is

    Today, 15:59
    Request Sent (cURL) - https://api.paypal.com/v2/checkout/orders/4BU53633E89179603[{"op":"replace","path":"/purchase_units/@reference_id=='6282651aaeb56'/amount","value":{"value":"71.10","currency_code":"GBP","breakdown":{"item_total":{"value":"66.35","currency_code":"GBP"},"shipping":{"value":"4.75","currency_code":"GBP"},"tax_total":{"value":"0","currency_code":"GBP"},"discount":{"value":"0","currency_code":"GBP"}}}},{"op":"replace","path":"/purchase_units/@reference_id=='6282651aaeb56'/shipping/name","value":{"full_name":"xxxxxx"}},{"op":"replace","path":"/purchase_units/@reference_id=='6282651aaeb56'/shipping/address","value":{"address_line_1":"xxxxxxxxxx","address_line_2":"xxxxxxxx","admin_area_1":"Undefined","admin_area_2":"xxxxxxxxxx","postal_code":"xxxxxxxx","country_code":"GB"}}]
    Response received (204 - No Content)
    Today, 15:56
    Request Sent (cURL) - https://api.paypal.com/v2/checkout/orders/4BU53633E89179603[{"op":"replace","path":"/purchase_units/@reference_id=='6282651aaeb56'/amount","value":{"value":"71.10","currency_code":"GBP","breakdown":{"item_total":{"value":"66.35","currency_code":"GBP"},"shipping":{"value":"4.75","currency_code":"GBP"},"tax_total":{"value":"0","currency_code":"GBP"},"discount":{"value":"0","currency_code":"GBP"}}}},{"op":"replace","path":"/purchase_units/@reference_id=='6282651aaeb56'/shipping/name","value":{"full_name":"xxxxxxxx"}},{"op":"replace","path":"/purchase_units/@reference_id=='6282651aaeb56'/shipping/address","value":{"address_line_1":"xxxxxxxxx","address_line_2":"xxxxxxxxxxx","admin_area_1":"Undefined","admin_area_2":"xxxxxxxxx","postal_code":"xxxxxxx","country_code":"GB"}}]
    Response received (204 - No Content)
     
    Needless to say some lost sales and two frustrated customers on the phone :-(

     

    PayPal Commerce

    in Extension Discussion

    Posted

    Sorry Al I didn't explain myself very well - there is a fee but it is only 1.5% across the board, there are no further costs providing you hit minimum sales. The minimum charge per month is just over £25 but if your sales cover this (approx £1700 per month @1.5%) there are no extras to pay.

    Will be away for the rest of today now - but thanks for your help.

     

    Dear Steven Bird,

     

    Thank you for contacting PayPal Email support regarding fee charged. Let me check what best I can do to help you and try guiding you to the best possible solution. 

     

    Steven, the standard fee for goods and services fee will be 2.9%+fixed fee of 30p charges.

     

    For future reference, you may also want to check our Help Center for more information about fees. https://www.paypal.com/uk/webapps/mpp/paypal-fees

     

    I wish you and your family safety and healthy day ahead. 

     

    “Thank you for contacting PayPal. We now provide Message service from Monday to Sunday 9:00AM - 9:00PM. To Message us, please log in to your PayPal account and click 'Contact’ at the bottom of the page” 

     

    Yours sincerely,

    Nousheen

    PayPal

    PayPal Commerce

    in Extension Discussion

    Posted

    We don't use BACs as our main payment gateway but our business clients prefer this method.

    Credit card charges are also quite often less than 1.5% so considerably less than PayPal!

    Drawbacks to using PayPal
    • High chargeback fees.
    • Higher fees than a typical merchant (credit card processing) account.
    • Account suspension for terms and conditions (T&C) violations that can freeze your funds for months.
    • May take 2 business days to get your money.
    • Customer service can be hard to reach.

    PayPal Commerce

    in Extension Discussion

    Posted

    Al, they probably need PayPal as you can't really run a business without it but so many of the other payment gateways are actually a lot cheaper from a processing fee perspective, particularly bank transfer which for us has no cost to the business at all!

    Unable to checkout as guest with Invisible ReCAPTCHA

    in Technical Help

    Posted

    I have reCAPTCHA disabled and today I have had two calls this morning from customers who after filling in their details at checkout, found that when they clicked on the 'secure checkout' button were unable to proceed!  I did a test purchase while they were on the phone and I too could not get past this stage...

    I had changed the config.xml as per yesterdays advice from @Al Brookbanks but after changing <csrf>false</csrf> back to <csrf>true</csrf> everything seems to be working again...
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