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vidmarc

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Everything posted by vidmarc

  1. How do I get support to fix this issue? We are losing new customers.
  2. Everything is indeed a "1" or a "2". Is there anything else I should check? How could everything go so wrong by just upgrading CC? It doesn't make sense.
  3. The errors whereby users are unable to enter their addresses doesn't seem to be listed in the error log. How do I fix this problem? I have new customers who are unable to order. :-(
  4. 07 Apr 2015, 14:52File: [user.class.php] Line: [703] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Mr','xxxx,'xxxx','[email protected]','+xxxxx','+xxxxx','0cbfeac207fcc313c06212383ba19600daa99cc7db6099772110062e6cab0669ad1fe0ae8975397eda1a5d9541ed0448698f4e38e997566369f5b9f7a9810224','3536a9aa','1428414728','217.40.122.121');" - Duplicate entry '[email protected]' for key 'email'
  5. Any suggestions? No idea what is happening :-( Today's error log: File: [settings.admins.inc.php] Line: [18] "UPDATE `CubeCart_admin_users` SET `tour_shown` = '1' WHERE `admin_id` = 1" - Unknown column 'tour_shown' in 'field list'07 Apr 2015, 15:27File: [settings.admins.inc.php] Line: [18] "UPDATE `CubeCart_admin_users` SET `tour_shown` = '1' WHERE `admin_id` = 1" - Unknown column 'tour_shown' in 'field list'07 Apr 2015, 14:52File: [user.class.php] Line: [703] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUESCC 6.0.2
  6. I think I may have fixed it - I had uses set to "1", which I had assumed was per user. I guess I assumed wrong?
  7. Is there any reason why this should happen? The expiry date was set to the end of the month.
  8. Thanks for the tip - to upgrade, do I just overwrite the existing files via FTP?
  9. I don't recall adding it as a mod. But I guess it's possible as it was so long agao.
  10. Just spotted this post over at the ShopDev site from February. I had no idea about this, he didn't mail me any info at all, I didn't update the Fusion plugin. I am running Fusion Framework 2.2 - I can't find a download link anywhere for the last version (2.4).
  11. I can't seem to find this option since the upgrade - I use it so customers can pre-order our DVD releases. Am I missing something?
  12. I've set up a user account for somebody to add new products etc, but they are saying they get a message that they don't have the right privileges to perform the action when they try and upload a pic to the category. I've ticked all the boxes for the file manager permissions so I'm not sure what could be causing this?
  13. What would be the correct way to add the Twitter feed?
  14. MailChimp accepts .csv and .txt. So far I've been using .csv.
  15. This seems to have worked better, with names andemail addreses, but it seems to be in a format that won't let MailChimp import the emails. "FirstName, Lastname" <emailaddress>
  16. Trying to export a mailing list but am unable to select the tickboxes on anything other than {$EMAIL_ADDRESS}. If I copy and paste the options required for export {$EMAIL_ADDRESS} {$FIRST_NAME} {$LAST_NAME} also tried {$EMAIL_ADDRESS} <{$FIRST_NAME}> <{$LAST_NAME}> All I'm getting at MailChimp is the email address. Any suggestions? --- Cubecart 6.0.2
  17. I'm on 6.0.0 Have now upgraded to 6.0.1, and the prices seem to be displaying properly now - thanks. Except on the popular products sidebar. No prices at all.
  18. I'm not competent enough to mess around with MySQL. Is it easy to do?
  19. Have tried doing this but confused. Decimal symbol is listed as "0". Is this correct? I've tried to change it to a decimal point, but the change will not stay in place.
  20. Since upgrading, the prices are displaying incorrectly. The decimal points are displaying as zeroes. Any suggestions? http://www.nucleusfilms.com/
  21. Will the additional product fields become a future plugin we can use? Or is is still usable? We didn't make acopy of the skin.
  22. Currently running: v5.2.2 Mods/Ad-Ons: SemperFi - Related Items Chuggy Skins - Additional Product Fields Car Designs - Merchant Feed If I just go ahead and do the upgrade, will the site function OK without these add-ons? We'd really love to add the additional product fields back if possible. Can anybody offer any advide? We use the additional fields lo list the author etc, and have placed it in the Product Details section.
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