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vidmarc

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Everything posted by vidmarc

  1. I've set a new image header (Store Settings -> Logos -> Invoices) but for some reason customers are receiving invoices with the default "Your Logo" header image.
  2. We are using the "By Weight" option. This means all items sent 1st Class are sent via Royal Mail 1st Class (UK) or Airmail( outside UK) and 2nd Class is 2nd Class UK and Surface Mail (outside the UK).<br /><br />However, we also use iPostParcels for larger shipments and we can find no way on including this as an option.<br /><br />Can this be combined with the "All In One Shipping" option? Would that help?
  3. Can anybody please help with this? Sorting shipping by the cheapest first is causing problems as customers are automatically using the cheapest which is surface mail with takes a month or longer to arrive. I did what was suggested above but it didn't sort First Class/Airmail as the main shipping option, which is what we need by default.
  4. VAT Numer Telephone Number email address These are all essential items for displaying on all invoices yet they are not appearing on customer invoices. Can anyone help to resolve this? http://www.hmrc.gov.uk/vat/managing/charging/vat-invoices.htm
  5. Still "That product couldn't be found". Not impressed...
  6. I've just switched the theme to Crosshatch and it's working fine now. Hmm...
  7. I've just noticed that all the products on my site are no longer displaying correctly, and are coming up with "That product couldn't be found." directly under the AddThis section. Everything underneath this is missing. Can anybody help? Example page: http://www.nucleusfilms.com/bob-clark-double-bill.html
  8. It's quite strange that a UK developed shopping cart doesn't comply with UK tax laws.
  9. Here's an example invoice from our old cart:
  10. All our shipping is done by weight, so I'm not sure the "Per Category" option will work? Or do we tie it in with the "By Weight" option somehow?
  11. Is there a way to select whereby VAT is applicable to products and shipping. Example. 1. Books = no VAT on book or shipping 2. DVD = VAT on product and shipping 3. Book and DVD = no VAT on book but VAT on DVD and partial VAT on shipping This is as per UK customs and excise, and I can find no way of setting this up properly. http://customs.hmrc.gov.uk/channelsPortalWebApp/channelsPortalWebApp.portal?_nfpb=true&_pageLabel=pageLibrary_ShowContent&id=HMCE_CL_000114&propertyType=document#P37_2677
  12. We currently have our old eCommerce site up and running on a .com domain. To get our new Cubecart site up and running, we registered a .co.uk version of the same name with a different host and have built the new site there. Our intention is to point the .com domain to the new .co.uk store when it goes live. We did this because we didn't want to interfere with the original store which is still up and running. Is this the best way of doing it, or should we actually transfer the .com to the new hosting company so the new site has both .com and .co.uk domains? I ask because it's getting a bit confusing when buying mods and they ask for a domain name. The site is best known under its .com name, and that's how it is referred to in all our publications. The .co.uk was a temporary measure to get the new site up and running.
  13. Is anybody else with Heart Internet? We signed up with them as they are a Cubecart affiliate. We've had nothing but problems with the site going down, and loading very slowly. we're obviously very concerned as the site is about to go live.
  14. Thanks for this - it now lists "Please Select" rather than defaulting to 2nd Class, but the user now gets this message: Is there a way to default it to First Class?
  15. Will be in touch - we need your Additional Products mod too
  16. Is there any way of changing the order in which the postage prices are displayed for customers? Although 1st Class is the first option in admin, 2nd Class is above 1st Class in the drop down menu. Can we make 1st class the default option rather than 2nd?
  17. Problem fixed. UK instead of GB listed as zone.
  18. Have just set this up on a new site but when checking out with purchases the shipping cost is not being added to the total, despite "By Weight" being switched on in shipping options. Any ideas? Cubecart 5.2.2
  19. If I know for sure it's something that we can get done in advance it would help immensely.
  20. It's looking like choice of either Wordpress or Cubecart - if we can find a way for CC to sell fabric then it's all go. Preferably not with a drop-down menu. Anyone? A plugin perhaps?
  21. Can anybody help? Say we wanted to give 20% off to all people seeing our print advert for a week only, how would we set this up?
  22. The minimum would most likely be a metre of fabric. Their current site has a drop-down length selector, from 1m to 1m, in half a metre increments. If I knew this was possible with Cubecart it would solve a lot of headaches.
  23. Yes, that's what I thought too, but it means people only ordering whole metres etc with no fractions of. I would hope that this can be rectified in future Cubecart releases
  24. Thanks again for your help. Another friend of mine is looking at moving their fabric store to CC. I guess fabric could be offered in varying lengths via a drop-down option like the t-shirt sizes we discussed the other day?
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