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dianepep

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dianepep last won the day on January 22

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  1. That worked perfectly. Now all reviews are showing on mobile. Thank you again for your help!
  2. I just wanted to let you know I have not forgotten about your reply and help with my issue with all reviews not showing. I just have not been feeling well and have been sick in bed. Hopefully I will get to it soon.
  3. Okay. I will look for the program tomorrow and make the edit and get back to you to let you know the outcome. Thanks again!
  4. I'm having an issue on Foundation skin. Only the first page of reviews are being shown on mobile with no option to click to go to the next page. On laptop and desktop it shows all the pages of reviews. This issue is just with mobile and I've tested several mobiles and so far all I have tested are missing the extra pages of reviews. Can anyone send me in the right direction to try to correct this? Thanks!
  5. Yes just the one item in the error log. Everything else in there was the time errors. Line numbers 502 and 517 do have the exact statements you have shown in them. So $admin_notify has any admin's email address in it along with the stores email address? OMG. I'm so stupid sometimes. I did put my personal email address in under Admin and of course I have checked "Receive Order Notifications". I just checked it. I didn't think I did (blush). If I had chosen another email address to test with I guess I would have not had the confusing results. I'm sorry to have taken up your time on such a stupid mistake and thank you for helping me understand this.
  6. Okay, in Admin Email Log there are two entries. One specifies Order Confirmation went to my customers email only. The other specifies New Order went to both my customers email ([email protected]) and my stores email ([email protected]). To reiterate, both my customer's email and my store's email are in the TO field of the New Order email log. I followed the code on the link you gave me and added the Code Snippet. I received this message in the System Error Log: [Unknown (Trace)] /homepages/1/d236694210/htdocs/clickandbuilds/cubecart/AprilsDenShop/includes/extra/snippet_72a41b86017c796b2b1df30b98ac9db6.php:14 - Sending an email: 1) /homepages/1/d236694210/htdocs/clickandbuilds/cubecart/AprilsDenShop/index.php(20): include('/homepages/1/d2...') 2) /homepages/1/d236694210/htdocs/clickandbuilds/cubecart/AprilsDenShop/controllers/controller.index.inc.php(89): Cubecart->loadPage() 3) /homepages/1/d236694210/htdocs/clickandbuilds/cubecart/AprilsDenShop/classes/cubecart.class.php(446): Cubecart->_gateway() 4) /homepages/1/d236694210/htdocs/clickandbuilds/cubecart/AprilsDenShop/classes/cubecart.class.php(2111): include('/homepages/1/d2...') 5) /homepages/1/d236694210/htdocs/clickandbuilds/cubecart/AprilsDenShop/modules/plugins/PayPal_Pro/hooks/class.cubecart.construct.gateway.php(130): Order->orderStatus(2, '200221-223609-5...') 6) /homepages/1/d236694210/htdocs/clickandbuilds/cubecart/AprilsDenShop/classes/order.class.php(502): Mailer->sendEmail('[email protected]', Array) 7) /homepages/1/d236694210/htdocs/clickandbuilds/cubecart/AprilsDenShop/classes/mailer.class.php(231): include('/homepages/1/d2...')
  7. No. I'm using my personal email which is different from the store's email. I only have myself as admin. The email sure seems like it should be for the admin only but it's going to my customer also. I tested it again using two different emails and had the same result.
  8. Thanks for your help. I've changed the 'order status for admin email notification' to notify me and will test it tomorrow. Is there somewhere I can choose to not have the "New Order" email sent to the customer, only to me? That way the customer will only get the "Order Confirmation" email. Is this handled in the Print Order Form gateway you mentioned? If so, can I access that somewhere? Maybe I'm being a bit too picky but I thought it would be annoying to the customer to get both a "New Order" email and an "Order Confirmation" emaii.
  9. Is there an option in Admin Panel to specify which emails I want sent out when and to whom? I've read posts from a few years ago but my Admin Panel does not show what those posts indicated. I have two issues I would like to correct. 1. No emails are being sent when an order is created (its status set to pending). 2. When the order is paid and status changed to processing, two different emails are sent to the customer and I believe this looks amateur. I would prefer to only send a Confirmation email and not both that and a New Order email. If there is no place in Admin Panel to specify this, would I make the changes in order.class.php? I went through that but am having a little difficulty understanding it. Thanks ahead of time for any help!
  10. Okay. Thanks again. Now I only have some small issues to take care of.
  11. Thank you for your answer. I did clear the internal cache through the Maintenance tab but it is still showing my deleted foundation as an option to choose. I also copied a new foundation through FTP in my webspace in the skins folder and it is not showing as an option in the Admin Panel. I think I remember when I first copied the Foundation and renamed it that I had trouble getting it to show as an option in the Admin Panel but I forget what I did to correct the situation. It's not harming anything though so it's not a big deal.
  12. I was working on two different skins changing them to different layouts and am now positive which skin I want and which one I do not want and I have removed the unwanted skin via FTP from my website, however, when I go in Admin Panel, Dashboard, Settlings, Default front-end skin is still showing the removed skin as an option. I cannot find where it is getting that from. Can anyone tell me where it is coming from, what I missed and/or how I remove it? Thanks.
  13. Thanks. I checked and it is set to on. I dont know why I didn't think it could be my video before. I think I've been fixing other issues for so long it just slipped my mind that it may not be cubecart. lol. But I tested with a different video and it works fine so it has to do with my video I created. I will try recreating it using different settings to see if I can get it to work. Thanks everyone for your suggestions!
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