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dianepep

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dianepep last won the day on January 22

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  1. Thanks. I checked and it is set to on. I dont know why I didn't think it could be my video before. I think I've been fixing other issues for so long it just slipped my mind that it may not be cubecart. lol. But I tested with a different video and it works fine so it has to do with my video I created. I will try recreating it using different settings to see if I can get it to work. Thanks everyone for your suggestions!
  2. Thanks for the suggestion. I tried it and got the same result. I'm going to try a different video. one I didn't make. To see if it's possibly my video that is the problem.
  3. I found it and was able to fix my issue. Everything is working great now!
  4. Hi, My product image is not showing unless I refresh the page. I searched through this forum and found another post about this here https://forums.cubecart.com/topic/55071-product-image-not-showing-without-refreshing-the-page/ and it referred me to https://github.com/cubecart/v6/commit/3a53be74508ef0d41c4ae13c1742f021f866e431 so I copied the code and added it to my foundation/js/2cubecart.js file but it did nothing. If you want to see it you can go to https://www.aprils-choice.com and click on the featured product. You will see the image does not show until you refresh the page. I've been trying to trace to the code to find out why this is happening but have been unable to find where it's at. This is a big deal to me because I don't want to turn the site live without my product image showing on the product description page. Any help is greatly appreciated!
  5. Hi, Yes I did try that also but got the same results. I'm wondering if it's something with my video. I am going to try to embed a youtube video and see if that works and then do that if I have to. Thanks for the suggestion!
  6. hmm I just noticed, if I click on the three dots next to my video frame I can download the video and it plays that way.
  7. I found a website that said to type into my address bar: chrome://net-internals/#dns and hit enter and then click Clear Host Cashe Button and that got rid of the error message but now I'm left with a video frame that does not show the video. This isn't too important for me though. I can do without a video. I made one but will just use it for ads. I would like to eventually be able to get the video on my site but it's not a must have for now. The only important issue I have is trying to get my product image to show up alongside my gallery without having to refresh the page. I read about it in another thread and copied the code to correct the issue but it still is not working. Thanks again for your help.
  8. Oh, I wasn't using Latest products because I just wanted all the products to show without a tag "Latest Products" so I never even tried using that. lol. So I turned it on and it does work and does show on mobile. I didn't think latest products would show on mobile. Thanks! It's good enough but I don't quite like how far down the page it is and it's not centered, do you happen to know the file where that code is located? I see box.featured.php and box.popular.php, etc but have not found where latest products are programmed. I thought the developer tools would show where certain code is located, not just what styles are applied but I don't see where it shows that. Thanks again!
  9. Hi, I am still having problems with this issue. I have to make my products 'featured' in order for them to show even though I have them assigned to a category. The problem arises when my site is being viewed on mobile because the coding does not allow for showing featured or latest products on mobile so no products show on mobile. Any suggestions on how to correct this would be great! Thanks.
  10. Thank you for your reply. I copied the code you gave me and tried replacing the iframe code with it, using my https address of course, and it showed nothing. I can't seem to get the video tag to work at all. The iframe now shows a block but says aprils-choice.com servers ip address could not be found. I noticed something odd and don't know if it is causing the video error or not. I also am having an issue when I click on my product and go to the product page it does not show the image unless I refresh. I found other threads about this which referred me to https://github.com/cubecart/v6/commit/3a53be74508ef0d41c4ae13c1742f021f866e431 so I copied the code there and added it but it did not do anything that I noticed. I still have no image showing until I refresh. When I traced the code to try to determine why the image is not showing I found when I click on my product the next page shows as https://aprils-choice.com/test-video.html . For some reason the variable $featured.url contains that in it for my image in box.featured.php file. The entire section of code is this: {if $featured} <div class="panel" id="box-featured"> <h3>{$LANG.catalogue.title_feature}</h3> <a class="th" href="{$featured.url}" title="{$featured.name}"> <img src="{$featured.image}" alt="{$featured.name}"> </a> <h4><a href="{$featured.url}" title="{$featured.name}">{$featured.name}</a></h4> {if $featured.ctrl_sale} <span class="old_price">{$featured.price}</span> <span class="sale_price">{$featured.sale_price}</span> {else} {$featured.price} {/if} </div> {/if} Upon inspecting I found $featured.url contains https://aprils-choice.com/test-video.html I don't know why the image url has a video name it in. I don't even remember ever creating a test-video.html but I have been staring at this code for hours so it is quite possible I created a test and just don't remember it because I'm getting brain fogged. Any help is greatly appreciated!
  11. Thanks, I used the admin panel iframe option to redo the iframe and didn't notice it used http instead of https. I have it corrected now and it does show a video box again and even counts down like it is playing but no video shows in it. With the video tag I was not even getting that. Yes I didn't put the www. in but I checked when I used the iframe button in the admin panel and it has www. in that now. This is the code that is now on there from the iframe button in the admin panel: <p><iframe align="middle" frameborder="1" longdesc="Shapewear Video" scrolling="no" src="https://www.aprils-choice.com/shapewearvideoa.mp4"></iframe></p> At least it's showing a video window but just not playing the video.
  12. Hi, Thanks for the code. It looks to me like my code is just as yours, except for the url of course. I've googled the video tag and checked many sites and they all show this code so I'm wondering why mine is not working. I checked the video itself and it runs. Did you place your code inside the Product Description? I've tried placing it in the product description, in the document, and even hard coded in main.php and nothing has worked.
  13. I'm trying to add a video to my website and the video will not show at all. I've tried several codes and placed them in the product description. I've tested it on chrome, IE, and Firefox and none of those browsers show the video. The following are what code I've tried: I have tried this with and without the width and height specified: <iframe allowfullscreen="" frameborder="0" height="214" src="https://aprils-choice/shapewearvideoa" width="380"></iframe> I've tried this and just get the message "Your browser does not support the video tag." <video> <source src="http://aprils-choice.com/shapewearvideoa.mp4" type="video/mp4" > <source src="http://aprils-choice.com/shapewearvideoa.webm" type="video/webm" > Your browser does not support the video tag. </video> I have also tried placing the code directly in templates/main.php Can anyone give me any suggestions. I've searched the forum for similar issues but nothing has helped. Thanks
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