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gestavenir

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  1. Yes, I do. That is the first time I can see it. It was orange.
  2. Hello, Sorry for yesterday, I had a connection issue. So, I have followed your instructions and managed this time to log in using /admin.php. The logo displays now correctly. Thank you very much for your 5 stars help.
  3. Pwew! I have reverted it to how it was and now I can access the admin again. 😰 The logo is still not on my invoice printout.
  4. I did clear everything. I can't access the admin.
  5. I have changed the values for adminFile and adminFolder. The issue still remains and also I can't access the admin anymore. When I enter my credentials, I get this message: Security Alert: Possible Cross-Site Request Forgery (CSRF). Please do not use multiple tabs/windows or the browser back button. Learn more. I don't have other windows open Security Alert: Possible Cross-Site Request Forgery (CSRF). Please do not use multiple tabs/windows or the browser back button. Learn more.
  6. What I have found in the global.inc.php are not those from yesterday. When I used admin.php I get page not found error. I have also emptied the cache of my browser and the issue remains.
  7. I have 2 admin folders and 2 admin files. Please see screenshot attached. Should I delete some?
  8. Hello, I have followed your instructions with no success. I couldn't see the illuminated "clear cache" button at the top-right. Also, I can only see one option to select "all the styles or default".
  9. Hello, Thank you for the valuable information. I managed to get the debug and the value is as follows: $STORE_LOGO Origin: "Smarty object" Value "https://www.URLof the shop/" I understand that it is not displaying the URL to the logo picture. Where can I correct it, please?
  10. Thank you for your prompt reply. Everything on the settings tab is as it should be, status is ticked and logo image is assigned to every template and invoice. The version I have upgraded from is 6.1.9.
  11. Hello, I have just updated cart to CubeCart-6.2.2. I'm using the skin Foundation with no customisation. Now, the print order form doesn't have the logo of the shop on. Any idea how to solve it? Thank you
  12. Hello, I have just updated my site to 6.1.9 and changed the skin to Foundation and now the customers can't register or login. They land on a page not found error. The links are https://www.xxxx/login.html https://www.xxxx/register.html I found out also that all the other skins don't show this issue. It happens only with Foundation. How can I solve it? Thank you for your intervention.
  13. gestavenir

    Fatal error: too many user connections

    Thank you both for your extensive explanation that is way out of my knowledge, I'm afraid . About the caching, it is enabled. However, looking at the system error log, I can see a lot of error messages like these below. Any idea why? About the hosting company, the cart is installed on a dedicated server. Maybe I should investigate if I haven't set up those limits myself Today, 17:04 [Notice] /home/public_html/admin_tJi3pD/sources/settings.errorlog.inc.php:61 - Undefined variable: smarty_data Today, 17:02 [Notice] /home/xxxx/public_html/classes/ssl.class.php:38 - Undefined index: _g Today, 16:57 [Notice] /home/xxxxpublic_html/classes/ssl.class.php:38 - Undefined index: _g Today, 16:56 [Notice] /home/xxxx/public_html/classes/ssl.class.php:38 - Undefined index: _g Today, 16:56 [Notice] /home/xxxx/public_html/classes/ssl.class.php:38 - Undefined index: _g Today, 16:55 [Warning] /home/xxxx/public_html/admin_tJi3pD/sources/dashboard.index.inc.php:311 - array_keys() expects parameter 1 to be array, boolean given Today, 16:55 [Notice] /home/xxxx/public_html/admin_tJi3pD/sources/dashboard.index.inc.php:319 - Undefined index: plugin_tabs Today, 16:55 [Notice] /home/xxxx/public_html/classes/gui.class.php:714 - Undefined index: recaptcha Today, 16:55 [Notice] /home/xxxx/public_html/classes/admin.class.php:65 - Undefined index: r Today, 16:54 [Notice] /home/xxxx/public_html/classes/gui.class.php:714 - Undefined index: recaptcha Today, 16:52 [Warning] /home/xxxx/public_html/admin_tJi3pD/sources/dashboard.index.inc.php:311 - array_keys() expects parameter 1 to be array, boolean given Today, 16:52 [Notice] /home/xxxx/public_html/admin_tJi3pD/sources/dashboard.index.inc.php:319 - Undefined index: plugin_tabs Today, 16:52 [Notice] /home/xxxx/public_html/classes/ssl.class.php:38 - Undefined index: _g Today, 16:52 [Notice] /home/xxxx/public_html/classes/cart.class.php:402 - Undefined variable: stock_warning Today, 16:52 [Notice] /home/xxxx/public_html/classes/cart.class.php:807 - Undefined index: delivery_address Today, 16:52 [Notice] /home/xxxx/public_html/classes/cart.class.php:807 - Undefined index: delivery_address
  14. gestavenir

    Fatal error: too many user connections

    Thank you for coming back to me and sorry for the delay to reply. I was waiting for a sensible answer from the hosting provider. So I was told that the crash occurred because the website had too many users connected to the database and just hit the limit. The limit is 25 connections. To avoid increasing this limit and more memory usage. I was recommended to optimize the database. There is no reason why one user is using over 25 connections. The table involved is cubecart_inventory. There are more than 3000 articles. Maybe the table is too large and takes time to open. Is is a way to optimize it?
  15. I have a CC install on a 5.6.28 PHP version. Recently, I experienced many fatal errors like those below: Warning: mysqli::mysqli(): (HY000/1203): User sevcortn_xxxxx already has more than 'max_user_connections' active connections in /home/bouticom/public_html/classes/db/mysqli.class.php on line 33 Warning: mysqli_options(): Couldn't fetch mysqli in /home/bouticom/public_html/classes/db/mysqli.class.php on line 35 Fatal error: User sevcortn_xxxxx already has more than 'max_user_connections' active connections in /home/bouticom/public_html/classes/db/mysqli.class.php on line 38 When I investigated further with the server administrator, I was told that there were a number of select queries that were waiting on a table level lock and was advised to move CubeCart_inventory table to InnoDB storage engine which supports row level locking. Is it a way to stop having those errors that crash my cart? Thank you for any help
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