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Found 2 results

  1. Hi Just discovered a fairly serious issue with the All in One Shipping plugin. This has been reported as a github issue but posting here so other users are aware of the issue. If you shop without creating an account or logging in (ie a guest), the shipping is estimated based on the store location (in the case of the customer where we discovered this, the UK). If you choose one of the offered shipping methods and then enter an address outside of that region (say the USA) you can click to make Payment and the shipping isnt recalculated and it is possible to complete the payment for the order using a completely invalid shipping method and cost. Example : A guest customer selected "Special Delivery" based on the UK choices that were offered as a guest, entered a USA address and was able to pay for this order including a postal service which isnt available outside of the UK. If you click from the payment screen to go back to the basket, the correct shipping options are then available in the shipping dropdown so what is needed in the checkout is a check on the entered address details and if they would have created a different set of shipping options then a message needs to be shown and customers have to choose which shipping they require. If the customer is already logged in or registers for an account within the checkout process, then the correct shipping options are displayed and the customer is forced to choose one from the list before proceeding to pay Thanks Ian
  2. Customers are complaining that they can't add any products to their cart anymore. Whenever a product is selected, they are being redirected to the cart and a "the shopping cart is empty" message appears. I tried IE, Chrome, Firefox all with the same result. Deleting cookies, emptying cache etc = no change. After adding a product, being redirected to "the shopping cart is empty", going back to main page, refresh site it shows the correct product price near the shopping cart symbol but when clicking the cart the same message appears. Any idea how to solve it? It's urgent because only a few customers contact me via e-mail and ask what's wrong while many others are simply annoyed, give up and most probably never come back. Looking forward to any helpful reply. Btw, I running the Mauris skin, CC version 5.2.12, PHP 5.4.22 If you require any further details, please let me know, thanks! KSD
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