Guest deeppurple Posted March 27, 2006 Share Posted March 27, 2006 Hi all, I am using version 3.0.8 and when an order is made i get a copy of the order sent to my admin email address but nothing goes to the customer. I have searched high and low on this forum and on cubecart.org and have been unable to find a solution. Please help. Quote Link to comment Share on other sites More sharing options...
Guest gwizard Posted March 27, 2006 Share Posted March 27, 2006 If you use Print_Order_Form or similar then there should be no email. This is not a bug, this is a feature I belive Estelle (who is currently reading this topic) has a mod to solve that issue. :) Quote Link to comment Share on other sites More sharing options...
aris1234 Posted March 27, 2006 Share Posted March 27, 2006 If not a bug - then an oversight. I would think that an e-mail to the customer would be the normal way to conduct business online. Quote Link to comment Share on other sites More sharing options...
Guest deeppurple Posted March 28, 2006 Share Posted March 28, 2006 Doesnt matter which method of payment is used. The only emails that get sent are if I select to notify them of change of order status. I am guessing that the fact they get those emails tells me I have the correct details entered in the general settings. Can anyone offer any help re a mod or is it normal that no email gets sent after a customer pays via a gateway Quote Link to comment Share on other sites More sharing options...
Guest gwizard Posted March 28, 2006 Share Posted March 28, 2006 Again, what gateway/s do you use ? I could offer you my Email Template mod, but I am not sure it will help becouse I don't know all the details. Quote Link to comment Share on other sites More sharing options...
Guest Posted March 28, 2006 Share Posted March 28, 2006 I agree with aris1234 .... A receipt should be sent to the customer upon any checkout method. Quote Link to comment Share on other sites More sharing options...
Guest gwizard Posted March 28, 2006 Share Posted March 28, 2006 Well, if you want a receipt for ANY kind of order, then PM me or check in cubecart.org. This has been edited by a moderator Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted March 29, 2006 Share Posted March 29, 2006 gwizard - Please do not break the forum rules and promote your 3rd party services. :D Quote Link to comment Share on other sites More sharing options...
Guest gwizard Posted March 29, 2006 Share Posted March 29, 2006 OK, although I only tried to help. :D Quote Link to comment Share on other sites More sharing options...
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