Can't Access Admin Panel!

[Guest classicteesetc]

Hi all. I tried adding an SSL Certificate to our site, so in the Documents & Folders section I typed:

Root SECURE Public HTML Folder to store: /classict/store (classict is our cpanel username)

Absolute SECURE URL to store: http://secure.classicteesetc.com/store

And now whenever I try to access http://classicteesetc.com/store/admin it redirects to https://secure.classicteesetc.com/store/adm...hp?&ccUser= and says the page cannot be found.

Did I just screw EVERYTHING up? :)

[kinetic]

Root SECURE Public HTML Folder to store: /store/

Absolute SECURE URL to store: https://secure.classicteesetc.com/store

should do the trick

as it shows in the example in Admin

what you have makes no sense at all

you didnt even include the https:// you just had http://

you do not include your cpanel acct name and even if you did you would have to include public_html folder too...

All ROOT secure Public HTML folder is asking for is the folder name where your store is located and if your site was in public_html (site root) it would just need a /

Root SECURE Public HTML Folder to store:

e.g. /store/ (Include Trailing Slash)

Absolute SECURE URL to store:

e.g. https://secure.domain.com/store (Excluding Trailing Slash)

Hi all. I tried adding an SSL Certificate to our site, so in the Documents & Folders section I typed:

Root SECURE Public HTML Folder to store: /classict/store (classict is our cpanel username)

Absolute SECURE URL to store: http://secure.classicteesetc.com/store

And now whenever I try to access http://classicteesetc.com/store/admin it redirects to https://secure.classicteesetc.com/store/adm...hp?&ccUser= and says the page cannot be found.

Did I just screw EVERYTHING up?

[Guest classicteesetc]

Thanks... but my main issue is now I cannot access admin area of Cubecart! I get redirected to:

https://secure.classicteesetc.com/store/adm...hp?&ccUser= and it says the page cannot be found.

I need to know how to fix this!

[bsmither]

The immediate fix is to download from this site EDITCONF.PHP, ftp the file to the root of your store (probably in the "store" folder), and call that file from your Web browser. Reset SSL to 'off'.

Then log in to your admin.

Now, we see that your "secure" site is a subdomain. Does your subdomain point to the same location as your regular URL? And is your SSL Cert built to handle subdomains? Check with your Cert provider for the answer to that question.

[Guest classicteesetc]

Thanks bsmither, is this download located on the main site?

Classicteesetc.com is our domain, but the store is hosted on /store. Is it still considered a subdomain? As far as I know, yes, /store should be able to handle an SSL cert.

[bsmither]

Yes, go to the downloads section of Cubecart.com.

The 'physical' location, sub-directory-wise, is within the scope of the SSL Cert. However, the name of the domain might not be, as "www." is many times coded into the Cert.

"Standard SSL certificates are created to function with one unique fully qualified domain name (FQDN). This is the base "domain.com" name plus any [one] prefix (www., secure., store., forums., etc). The standard SSL certificate needs to be addressed at this specific FQDN or it will produce errors messages." (from OurShop.com)

There are also wildcard Certs (much more expensive), and hybrids provided by your hosting provider. Contact your hosting provider.

It's the "secure." part that replaces the "www." part (if it was there) that changes the subdomain.