Guest TEL-EXT Posted May 30, 2009 Share Posted May 30, 2009 hi Is there anyone else having a problem with customers registering when attempting to purchase. over 30% of my customers are reporting a "loop" when attempting to register on my site. stating that they can not get passed the registration details page and returns them to the same page. All the customers have been recorded in the admin area but they are unable to get to the payment page. Not sure if it is a coincidence, but it seems all the registered customers email address that are having trouble have a . or - in their address before the @ I have tried to simulate the registration error and have no problems. Anyone know of a reason for this or a fix Just updated to the new 4.3.1-pl1 and this problem started THX TEL-EXT Quote Link to comment Share on other sites More sharing options...
Ausy Posted May 30, 2009 Share Posted May 30, 2009 I wonder if it is related to this problem with firefox browser? http://www.cubecartforums.org/index.php?showtopic=9350 Quote Link to comment Share on other sites More sharing options...
Guest TEL-EXT Posted May 30, 2009 Share Posted May 30, 2009 I wonder if it is related to this problem with firefox browser? http://www.cubecartforums.org/index.php?showtopic=9350 Ive seen this fix and tryed out my site with FF and i have no problems registering and buying items, also not sure if the fix will work or harm if i try it :cry: Quote Link to comment Share on other sites More sharing options...
Guest TEL-EXT Posted June 5, 2009 Share Posted June 5, 2009 Thanks everyone for your help I managed to sort it out in the end :) Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted June 5, 2009 Share Posted June 5, 2009 Thanks everyone for your help I managed to sort it out in the end What was the problem ? Can you share the solution in case others are having the same problem Thanks Ian Quote Link to comment Share on other sites More sharing options...
Guest imjesus Posted June 6, 2009 Share Posted June 6, 2009 I have also had this problem with a few of my CC sites, any idea on the solution?? Quote Link to comment Share on other sites More sharing options...
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