Guest Conaero Posted October 15, 2010 Share Posted October 15, 2010 Hi, we just have taken over a local web company and are taking a bit of time to find our way around CC4 Anyway, I was wondering if someone can give us a few pointers. We have an issue with the following site: http://www.topoptions.com It appears to have stopped generating thumb nail images for new and existing products, it this a common fault or do we need to dig a little deeper. Thanks in advance!....once we get familiar with the system, I will try and return the favour by helping others, but feeling a bit of a newb here. Matt Quote Link to comment Share on other sites More sharing options...
Lastwolf Posted October 15, 2010 Share Posted October 15, 2010 Might be a few things. the images are working in the items so they are uploading okay, If you are uploading through FCK, make sure the Thumbnail folder is CHMOD'd to 777, this is the probable cause as CC can't make the thumbnails. Are you bulk uploading the images via FTP and then assigning them to the item ? If so, you need to go make the thumbnails, Login into Admin Go to Maintenance> thumbnails, find the item(s), select it and rebuild and recount, sorted. Quote Link to comment Share on other sites More sharing options...
Guest Conaero Posted October 18, 2010 Share Posted October 18, 2010 You the man Lastwolf, the thumb rebuild has worked!!!!!! Many thanks, the issue is now, that the thumbnails are too big, can you tell me where I can set the size for the thumbnail: http://www.topoptions.com Quote Link to comment Share on other sites More sharing options...
Guest Conaero Posted October 18, 2010 Share Posted October 18, 2010 No worries, found it. For anyone else who might need to know where it is: Admin / Store Config / General Settings / GD Settings / Thumbnail Size Quote Link to comment Share on other sites More sharing options...
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