brand80 Posted September 2, 2012 Share Posted September 2, 2012 Hello, I just upgraded my store to 5.1.4 from 4.4.1 (I believe) anyway, after going through the upgrade instructions and going through setup, upon going into the admin page, I am unable to see anything under Store Settings. When I click on Store Settings I get the loading bar for a quick second then all I see is the save button, no matter what tab I select... I have tried clearing cache, etc... still nothing. Also, my Statistics page comes up with "The website cannot be displayed" in IE and its just a blank white page in Firefox. Please help!!!! Brandon Quote Link to comment Share on other sites More sharing options...
brand80 Posted September 2, 2012 Author Share Posted September 2, 2012 I got the Statistics page working by upping the php memory limit as I was getting an error on that in the error_log file, however I still cannot get the Store Settings page to load anything. Everything loads when I click on store settings...sidebar, tabs at top, etc...however no settings/fields/options show up only the Save button. I have tried clearing cache in the Maintenance, etc... Also the contact form under file manager just has the save button. Please help as my store is offline and I cannot get it back online since I cant change settings. Thanks! Brandon Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted September 2, 2012 Share Posted September 2, 2012 It can't hurt to try going to the Offline tab directly. See if yourstore/admin.php?_g=settings#Offline will get you to it. I did some searching on the forum and found this was a problem I think with 5.2.2. Maybe something got left over as the upgrade process proceeded..... Quote Link to comment Share on other sites More sharing options...
brand80 Posted September 2, 2012 Author Share Posted September 2, 2012 Hmm, yeah I had already tried going there directly. Stll nothing..... None of the other tabs on the Store Setting page will bring anything up either... I will do some more searching, I did search through the forums a little but couldn't find anything directly related. Must have missed that post. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted September 2, 2012 Share Posted September 2, 2012 Oh well, it was worth a shot. Al joined in that thread and they fixed it via a Support Ticket. I'll see if I can find that thread again.Search for - offline resolved - There are several that might give you some different things to try. Quote Link to comment Share on other sites More sharing options...
brand80 Posted September 2, 2012 Author Share Posted September 2, 2012 Ok, well I hadnt had too much more time to mess with it yet until just a few minutes ago but I alteast just got my store online by going into phpmyadmin and grabbing the config array and using online base 64 decoder I was able to decode it change offline from 1 back to 0 and then re-encode it all and paste it back and saved it. However, that of course still didn't fix my issue by not seeing the settings page. I have a skin I want to setup but want to get my shop working 100% again before making any more changes. Brandon Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted September 2, 2012 Share Posted September 2, 2012 Glad you did get part of the problem fixed. My knowledge level is WAY below yours. Hopefully someone will be along who knows what to do. Quote Link to comment Share on other sites More sharing options...
brand80 Posted September 4, 2012 Author Share Posted September 4, 2012 Got the issue fixed. It was either a file/directory issue, old file somewhere or something as I deleted every file and folder from cubecart, except images, languages and my global conf file (for the db info) and uploaded it again and this time its working! Brandon Quote Link to comment Share on other sites More sharing options...
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