PeteW1959 Posted November 12, 2013 Share Posted November 12, 2013 The only payment accepted in my store is Paypal, which I have enabled through the Plugin module. This worked perfectly in V4. Now I have upgraded to v5 when going through the checkout procedure it jumps straight from step 2 to step 4 without asking for PayPal details, and sets the order status to awaiting payment. Any idea what has gone wrong? Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted November 12, 2013 Share Posted November 12, 2013 Can you confirm that the order total is greater than zero? Also please clear all your cookies and cache and try again. I haven't seen this behaviour before. Quote Link to comment Share on other sites More sharing options...
PeteW1959 Posted November 12, 2013 Author Share Posted November 12, 2013 Definitely non-zero. I am not at home right now and have tried from a mobile device that has never connected to the store before and I get the same result. At home I use Firefox, on my mobile it is Opera. Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted November 12, 2013 Share Posted November 12, 2013 Can you share the store website address? If not please send a technical support ticket. Quote Link to comment Share on other sites More sharing options...
PeteW1959 Posted November 12, 2013 Author Share Posted November 12, 2013 I can, shop.whitbygothweekend.co.uk, but it is closed so you would need an admin session. I cannot open it as people are eager to start buying tickets that cannot go on sale until midnight. Quote Link to comment Share on other sites More sharing options...
PeteW1959 Posted November 12, 2013 Author Share Posted November 12, 2013 OK, I think I have resolved this, but more by luck than judgement. As a test I enabled Google checkout (intending to try it with a sandbox account), just to see if it was the PayPal plugin that was broken, or the plugin system in general. Lo and behold, Paypal appeared (although Google Checkout didn't). I then disabled Google Checkout, and Paypal is still there. I can't make Google checkout appear at all, but that is not important to me...for now! Make what you will of that! Quote Link to comment Share on other sites More sharing options...
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