Checkout option not working

[slic535]

my checkout to the credit card terminal isn't working correctly. when you goto credit card and it tries to put it through it stays on the screen that say transferring please wait. I have to hit the proceed button to make it go through to the credit card page. im using 5.2.14

Edited May 11, 2015 by slic535

[bsmither]

If you didn't change anything to CubeCart, and this problem just now is occurring, then either the hosting provider has messed up something, or the bank CubeCart wants to talk to isn't answering.

Please look in the admin, Request Log to determine if the payment gateway module has recorded anything there.

[slic535]

I took out the string I put in to the js/common.html and it started doing it. I am doing a backup restore at the moment. maybe I erased a symbol or something.

    what should the strings look like in js/common.html

[bsmither]

This is /js/common.html:

<!-- Load JavaScript last -->
<script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jquery/1.7/jquery.min.js"></script>
<script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jqueryui/1.7/jquery-ui.min.js"></script>
<script type="text/javascript" src="{$STORE_URL}/js/plugins.php"></script>
<script type="text/javascript" src="{$STORE_URL}/js/common.js"></script>

 

[slic535]

I took out the top two strings. how would this make it not work?

[slic535]

I didn't see anything in the request log

[slic535]

the two top strings are not what came with the cubecart program correct?

[bsmither]

What I posted above for the /js/common.html file is from a stock, unmodified CubeCart package.

Without the jQuery library being available, much of CubeCart's "user experience" in the browser would function very differently, if at all.

[slic535]

I thought that was the string I put in the program a long time ago when I was messing with the google stuff. I guess I was wrong.