pageone Posted May 19, 2015 Share Posted May 19, 2015 HiI have just installed Cube cart and set a product up to test , all my products are digital however i am getting the following message "The following errors were detected:Unfortunately there are no suitable shipping methods available for your order. This may be because the total weight of your order is too high or we cannot ship to your country. Please contact a member of our staff for any further inquiries." Weight is set to 0.000Can someone please point me a direction to start fixing this regards Quote Link to comment Share on other sites More sharing options...
bsmither Posted May 19, 2015 Share Posted May 19, 2015 CubeCart will treat a product as digital only if there is a file associated with the product that can be downloaded upon a successful transaction. If there is no file, then the product must be "tangible" and therefore must be shipped.To associate a file to a product, when adding/editing a product, view the Digital tab. You have two choices:Click a red X for a file (changes to a green check - or it may be what looks like a checkbox) from the file picker window, or enter the full location to the file in the field at the bottom.If there is no files listed in the picker, then in admin, Downloads, Upload tab, upload the digital file that will be associated with the product. You can upload four files at a time.Having said all that, if CubeCart is still saying you need shipping for a cart with nothing but digital products in it, then we need to find out why. Quote Link to comment Share on other sites More sharing options...
bsmither Posted May 19, 2015 Share Posted May 19, 2015 Please read this and the link it has for a better understanding of digital downloads. Quote Link to comment Share on other sites More sharing options...
pageone Posted May 20, 2015 Author Share Posted May 20, 2015 Thanks for the replies , i have it fixed now , it was not having a link to the digital download Regards Quote Link to comment Share on other sites More sharing options...
aladinsain Posted August 5, 2015 Share Posted August 5, 2015 HiI have just installed Cube cart 6 all my products are tangible however i am getting the following message "The following errors were detected:Unfortunately there are no suitable shipping methods available for your order. This may be because the total weight of your order is too high or we cannot ship to your country. Please contact a member of our staff for any further inquiriesWeight is set to 0.00also can not seem to find where to put shipping information Can someone please point me a direction to start fixing this Quote Link to comment Share on other sites More sharing options...
bsmither Posted August 5, 2015 Share Posted August 5, 2015 Welcome aladinsain! Glad to see you made it to the forums.CC6 does not contain any shipping modules in the installation package. Please visit the Extensions Marketplace and download one or more modules that represent the methods you ship. Quote Link to comment Share on other sites More sharing options...
aladinsain Posted August 5, 2015 Share Posted August 5, 2015 thanks sorted it Quote Link to comment Share on other sites More sharing options...
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