Marques Posted September 17, 2017 Share Posted September 17, 2017 I have a problem. As soon as someone orders something on my site who does not have an account, I will receive an email. As soon as someone orders something on my site who has an account, I will not be notified. It must be an setup, but I've been looking for an hour now and can not really find it. Regards Quote Link to comment Share on other sites More sharing options...
bsmither Posted September 17, 2017 Share Posted September 17, 2017 That is an anomaly. Which is to say, this is the first time we have heard of this. Has this happened to more than one purchase where those customers are registered? Please let us know the exact version of CubeCart you are using, and if you have any third-party plugins installed. Quote Link to comment Share on other sites More sharing options...
Marques Posted September 17, 2017 Author Share Posted September 17, 2017 I have the latest version of Cubecart and have only on one plugin installed ( All in shipping ). I have tride it my self i have one account regristerd and one not. And the one not regristerd i get a email of a new order but the one regristerd i don't get any email but i see it on the account page. regards Quote Link to comment Share on other sites More sharing options...
bsmither Posted September 17, 2017 Share Posted September 17, 2017 (edited) I will look at the code in CC6110. In the meantime, please view in CubeCart's admin, the Email Log. You should see almost all attempts at having sent an email and the 'Sent' results of each attempt. If the result is a checkmark, then we need to look more towards if the email got lost in transit. If the result is an X, we may find the reason in an error log. If the attempt is not even listed, we need to look at CubeCart's code. Edited September 17, 2017 by bsmither Quote Link to comment Share on other sites More sharing options...
Marques Posted September 18, 2017 Author Share Posted September 18, 2017 It seems to work well today. Maybe there was a problem with my server yesterday. Another question is it also possible to get a message if someone just registers ? I Yesterday had a person that only registert on my site id like to know that y mail Regards Quote Link to comment Share on other sites More sharing options...
bsmither Posted September 18, 2017 Share Posted September 18, 2017 There is this: https://www.cubecart.com/extensions/plugins/registration-email-manager Quote Link to comment Share on other sites More sharing options...
Marques Posted September 18, 2017 Author Share Posted September 18, 2017 Thanx this is exectly what i need. regards Quote Link to comment Share on other sites More sharing options...
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