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I have the following error
on an order
for France

Les erreurs suivantes ont été détectées :

  • Unfortunately there are no suitable shipping methods available for your order. This may be because the total weight of your order is too high or we cannot ship to your country. Please contact a member of our staff for any further inquiries.

or I can settle the problem please thank you

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This unhelpful error message would imply that your installation of CubeCart either has no shipping modules enabled, or of those that are enabled, none have agreed (or even responded) to ship that order for whatever reason.

May we have a list of the enabled shipping modules you have for your store?

You may be able to find the shipping rate requests in admin, Request Log. The Response should indicate why the package was declined.

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