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joelsawyer

reCAPTCHA error: The verification code was incorrect.

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Having issues with reCAPTCHA.  This is a new installation on a new server (AWS EC2) using the latest cubecart code (6.2.2) with the foundation skin. When attempting to checkout, I keep getting the following error:

The verification code was incorrect. Please try again.

- I tried to delete my Google reCAPTCHA keys and start again (thinking it was a configuration error the first time around) but that didn't seem to make any difference.

- The cubecart admin setting is for `Invisible reCAPTCHA (Recommended)`

- The reCAPTCHA admin is also set for Invisible and has the correct domain settings (even added the public EC2 address for good measure)

image.thumb.png.801c85778d70a3423ecbb51975a09062.png

 

Really puzzled why this isn't working. Any suggestions? Anything I missed?

 

 

Also worth noting that I do see this badge in the bottom right corner... saying that this site is protected by reCAPTCHA. 

image.png.13b0d015c9f1f9a28a22e6cd42070afc.png

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Check the request log in the admin control panel as the cURL request to verify the data with Google may be failing due to firewall or something. 

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Posted (edited)

Looks like the Request log is showing timeout errors.  Any idea how to address these timeouts?

Request Sent - https://www.google.com/recaptcha/api/siteverify?secret=6LeE93IUAAAAAAcPSniZ87iFANQlbZaiWxJTw7kA&response=03AL4dnxrR8P5aW37oLzCkR_HAU5upJRDSP0dLuRBuNIdgKovpRtioS_qPdGxfrDZgbmtflPikG8nhn1NtHXluzGDcgAy5IjCItQSUuzV66KQgn4SLBwWygcOv_GgtTkbsOcKp26cwxTLiQaNh-Vnisecret=6LeE93IUAAAAAAcPSniZ87iFANQlbZaiWxJTw7kA&response=03AL4dnxrR8P5aW37oLzCkR_HAU5upJRDSP0dLuRBuNIdgKovpRtioS_qPdGxfrDZgbmtflPikG8nhn1NtHXluzGDcgAy5IjCItQSUuzV66KQgn4SLBwWygcOv_GgtTkbsOcKp26cwxTLiQaNh-Vnim1W6Wm_6asVDdYzhH2av4vQqzcjSYPscwdLsABRiaVqspTBcn2DOXVMp9rHEzJ7sdmqzNB2yLA55gthZsgudMVf4NuPByWoi6X4HzPh9ElL4czEZuzbd2SM6_9aCdb-ICzn3GhECJIUYpkEDKmwLZ5t89ZFX37tF0Zg&remoteip=***.***.***.***
Error:cURL Error (28): Connection timed out after 15000 milliseconds
Response received
Edited by joelsawyer

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