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Mike101za

No stock report when 1 item in stock

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Hi,

When there is one item in stock and a client adds it to their cart, it reports to them that there in no stock.

Stock level warning is set to ZERO.

How can I fix this issue?

Thank you

 

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Please remind us of the version of CubeCart you are using.

The "Stock Level Warning" setting is for the admin's benefit -- it let's the admin know it is time to re-order this item in time before it goes completely out of stock.

Does this happen to all products that have one item in stock, or just items that may have options flagged as being in the Options Matrix Table?

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Hi,

 

Version 6.22

It is all items. When a client tries to add an item to the cart and that item is only 1 in stock, it adds the item but also reports that there is not enough stock. 

Also, if there are 5 items and a clients wants to add 5, they are added but they get a not enough stock message.

 

Thank you

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