Jump to content
Sign in to follow this  
Neil_Armstrong

Blank Screen and PHP version issue.

Recommended Posts

Ill try and precis this as much as possible. 

I fire up the new cubecart petswhiskers.com webpage this morning.
Nothing happens dead screen. White.
The issue comes from using a windowed redirect url at heartinternet.coms servers with whom I host. 
I write to customer suport. They tell me there's an iFrame issue in .htaccess.

OK so far. 
I edit the htaccess file.
Took out

### <ifModule mod_headers.c> ###
### Header always append X-Frame-Options SAMEORIGIN ###

Try again. I get a server error telling me that cubecart has found that the server runs an inferior version of php tht it cannot work with 
which quickly disappears and a blank screen again. 

Odd that the RaggedyBird site works fine straight out of the box. 
Both installs are identical. 

I edit the servers php version to 7 upwards. 

I refresh the page  kill cache blah blah.... nothing. 
Blank white page. 
Try it.
www.thepetswhiskers.com
It just wont go. 

And yet,. the www.raggedybird.com website, the primary root site on the same server runs OK and was installed at exactly the same time and updated identically at exactly the same time in the same way with the same software.  

Yesterday they ALL ran OK. To the extent i was adding stock. 
Now................................. petswhiskers.com   nothing. 

Ive tried several browsers. Nothing. Blank white page. 

I smell a rat. But which breed?
Any ideas on what in cubecart sniffs php versions because it has it all wrong.

Edited by Neil_Armstrong
WRONG URL

Share this post


Link to post
Share on other sites

This is what I took out of the .htaccess file by heartinternets advice.

<ifModule mod_headers.c> 
Header always append X-Frame-Options SAMEORIGIN
</ifModule>
 

Yet oddly raggedybird.com runs fine with an unedited version. 

Share this post


Link to post
Share on other sites

Storefront? Admin backend? Both?

Just checked. It's working for me.

CubeCart adds a header for SAMEORIGIN (see index.php and admin_hAsHeD.php), so it's not really necessary for the web server to do it - even though CubeCart will write a .htaccess file if one wasn't found (see SEO class, private static function _checkModRewrite()).

I do NOT see this header when looking at the site.

Share this post


Link to post
Share on other sites

Checked both websites which you have mentioned in your post. It's working fine on my system.

Still, are you facing a blank white screen?

Edited by JoeEst
Typo

Share this post


Link to post
Share on other sites

Well, I took out the script mentioned by heartinternet and then , after STILL seeing a white screen I found an identical line in the INDEX file of all places. !!!!!!!!!!!
WHAT?

So I took out that as well and now its running. 
Very odd. 
I dont know why this is an issue as the original raggedybird.com site runs straight out of the box. 

Confusing that it runs OK for you. 
The site is a cubecart internet site yes. Straight out of the box, yes. 

I have to apologise also I didnt realise I used petswhiskers as the example above. Our url is THEpetswhiskers so you saw the wrong site. 
Also this is the reason why we're moving to curlywhiskers.com because our initial searches came up with nothing. Suddenly we're faced with potential legal issues by cybersquating.
So now a fresh reinstall. 

Your help is incredibly appreciated regarding this initialisation.  
 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...