fettlebox

Many thanks.

Hi - Upgrade from 6.1.8 to 6.1.12 seem to go smoothly until I check my admin panel & it showed I was now on 6.1.9. I double checked my download & re-ftp it across. Now when I try to run set up I get the following error:

Thanks for that suggestion. I switched off the hooks & zero errors. The strange thing is I've re-enabled them & still no errors!

Thankyou - that's the solution we're going for.

That was Chrome. Firefox

error log - that was my fault. No further errors since moved back to php 5.6 No difference

Would it be worth running the upgrade again? It has worked since the upgrade & server move but thinking if there's a file with an error running an upgrade may overwrite it Interesting. Although they have always been on the same server the site in question is not as old.

Now up to 943 errors in an last hour!

Thanks Matt - I've realised my error when posting the log. The log in the acp reads latest error at top. As we couldn't get into the acp I got the error log file via filemanager. That reads newest errors at the bottom! There was a restriction on openbasedir which was affecting updating of order status that Matt fixed. Due to the way the error log file reads I've pasted the errors above the time of the fix instead of below. My bad. The only error that has occurred since the restriction was lifted is : [19-Jun-2017 21:36:12 UTC] PHP Fatal error: Call to undefined function mb_strtolower() in /home/****/public_html/classes/seo.class.php on line 1019 [19-Jun-2017 21:36:16 UTC] PHP Fatal error: Call to undefined function mb_strtolower() in /home/****/public_html/classes/seo.class.php on line 1019 [19-Jun-2017 21:36:17 UTC] PHP Fatal error: Call to undefined function mb_strtolower() in /home/****/public_html/classes/seo.class.php on line 1019 [19-Jun-2017 21:36:18 UTC] PHP Fatal error: Call to undefined function mb_strtolower() in /home/****/public_html/classes/seo.class.php on line 1019 [19-Jun-2017 21:36:54 UTC] PHP Fatal error: Call to undefined function mb_strtolower() in /home/****/public_html/classes/seo.class.php on line 1019 I'm not seeing this error among the many errors I'm getting on my other working shop (subject of another thread) so suspect this is significant

I cleared & the first one that came up within a few seconds was this. Today, 07:53 [Notice] /home/****/public_html/admin_XXXX/sources/settings.errorlog.inc.php:61 - Undefined variable: smarty_data

Thanks - in theory both have the same set up but I'll speak with our server guy

Look to be the same. On the installed site final protected function __construct() { // Turn error reporting off as it is displayed in debugger mode only! ini_set('display_errors', false); // Show ALL errors & notices error_reporting(E_ALL ^ E_NOTICE); ini_set('ignore_repeated_errors', true); ini_set('ignore_repeated_source', true); In the download final protected function __construct() { // Turn error reporting off as it is displayed in debugger mode only! ini_set('display_errors', false); // Show ALL errors & notices error_reporting(E_ALL ^ E_NOTICE); ini_set('ignore_repeated_errors', true); ini_set('ignore_repeated_source', true);

I have 2 cc installs on same server. Both 6.1.8 One is working fine but lots of server errors as posted here. This one has several plugins. The other shop we can't log into admin panel. It eventually times out with a 500 error. This started when already logged into the ACP Moving around within brought up same error but now logged out we can't get back in. Due to lack of plugins it's not getting the server errors the working shop is getting but those it is getting are unique to this shop so I think they may give a clue. Any ideas please? [19-Jun-2017 21:03:34 UTC] PHP Warning: Invalid Security Token in /home/****/public_html/classes/sanitize.class.php on line 150 [19-Jun-2017 21:11:57 UTC] PHP Fatal error: Call to undefined function mysql_connect() in /home/****/public_html/classes/db/mysql.class.php on line 36 [19-Jun-2017 21:12:46 UTC] PHP Fatal error: Call to undefined function mysql_connect() in /home/****/public_html/classes/db/mysql.class.php on line 36 [19-Jun-2017 21:12:48 UTC] PHP Fatal error: Call to undefined function mysql_connect() in /home/****/public_html/classes/db/mysql.class.php on line 36 [19-Jun-2017 21:17:32 UTC] PHP Warning: Invalid Security Token in /home/****/public_html/classes/sanitize.class.php on line 150 [19-Jun-2017 21:18:10 UTC] PHP Warning: Invalid Security Token in /home/****/public_html/classes/sanitize.class.php on line 150 [19-Jun-2017 21:19:19 UTC] PHP Fatal error: Call to undefined function mb_strtolower() in /home/****/public_html/classes/seo.class.php on line 1019 [19-Jun-2017 21:20:45 UTC] PHP Fatal error: Call to undefined function mb_strtolower() in /home/****/public_html/classes/seo.class.php on line 1019 [19-Jun-2017 21:25:05 UTC] PHP Fatal error: Call to undef

The sites working as it should as far as I can tell but got over 30000 pages of server errors since i upgraded to latest version on 6 June! These are the errors which seem to be on a loop. Anything I can do (non-coder alert) please? Today, 22:46 [Notice] /home/****/public_html/modules/plugins/enhanced_sorting/admin/functions.php:0 - Undefined index: localkey Today, 22:46 [Notice] /home/****/public_html/modules/plugins/enhanced_sorting/hooks/class.gui.display_popular_products.php:0 - Undefined variable: license_check Today, 22:40 [Notice] /home/****/public_html/modules/plugins/enhanced_sorting/admin/functions.php:0 - Undefined index: localkey Today, 22:40 [Notice] /home/****/public_html/modules/plugins/enhanced_sorting/hooks/class.gui.display_currency_switch.php:0 - Undefined variable: license_check Today, 22:40 [Notice] /home/****/public_html/modules/plugins/enhanced_sorting/hooks/class.gui.display_popular_products.php:0 - Undefined variable: license_check Today, 22:37 [Warning] /home/****/public_html/admin_XXXX/sources/dashboard.index.inc.php:311 - array_keys() expects parameter 1 to be array, boolean given Today, 22:37 [Notice] /home/****/public_html/admin_XXXX/sources/dashboard.index.inc.php:319 - Undefined index: plugin_tabs Today, 22:36 [Notice] /home/****/public_html/classes/gui.class.php:714 - Undefined index: recaptcha

I think it may be more that the total requested isn't a round number due to the discount, Not 100% sure. Will see if I can find relevant log. Thanks

It's been suggested to me by Paypal that it's the discount code causing the issue. Something to do with the invoice amount not matching what's being charged. Possibly a rounding up or rounding down issue of the discount percentage. They suggested I feed that back to the cart developers before taking it any further with them.

As ever - many thanks for the response. I do have a full merchant account now so will ring them tomorrow & post here if the response is anything useful. Cheers.

Some have no transaction log so I guess those just didn't follow through. The ones who are letting me know have 'Not Available'

Since the upgrade to 6.1.3 I've had a couple of issues. Firstly emails weren't going out to users. I re-entered & saved the email password & that's now ok. Secondly some users are not able to complete checkout & I'm getting multiple orders stuck to pending. If I send a manual invoice they can pay it by card or paypal with no problem so it's not a problem with their payment account or card. The error page does not make it clear what the issue is. I can't make head nor tale of the Request Logs to figure out what's going on. Any tips on how to pin this down please? Some screenshots from a buyer - prepayment, payment & rejection:

Is there a way to search who has bought an item? I can't see one. If not is there an add-on that can do this. I would like to know all the buyers who bought Part A with link to their order. Thanks

Just an update - I signed up for payments pro & the integration is working well. I only have the pro plugin enabled now

Thanks - I'm actually in process of downloading the site for comparison with Beyond Compare. My hosting think it's a false positive.

Google reports 2 php files in my root directory. I can't see them via ftp. I I follow & render them from within the google tool They come up with my sites 404 page not found. One appears to be porn related. Is this a false positive maybe?

Google results for my store are saying 'This site may be hacked'. I've non of the indicators above from the time it was hacked. Any ideas please?