Jump to content


  • Posts

  • Joined

  • Last visited

Everything posted by peterp

  1. Hi Brian, Transaction Logs for Order 180522-144115-6381 Transaction ID Status Amount Gateway Date/Time Notes 01N9900025750423D Pending $0.01 PayPal Today, 14:45 The payment is pending; see the pending_reason variable for more information. Please note, you will receive another Instant Payment Notification when the status of the payment changes to 'Completed', 'Failed', or 'Denied'. Transaction Logs for Order 180522-142000-9118 Transaction ID Status Amount Gateway Date/Time Notes 5ST45875P7181052X Pending $0.01 PayPal Today, 14:25 The payment is pending; see the pending_reason variable for more information. Please note, you will receive another Instant Payment Notification when the status of the payment changes to 'Completed', 'Failed', or 'Denied'. This is what was in the transaction log for the last 2 orders there is no entry that states that the transaction was successful, however there is status of pending which effectively is the problem as far as PayPal is concerned it has been paid. thanks for the help I am at my wits end with this one. Best regards, Peterp
  2. Hi all, I have a client that is using paypal IPN and ver 6.2 of cubecart znd what is happening is that the status is not being changed from pending to processed. I have checked the request log and there does seem to be any invalid responses and I can see that the order request has been sent and all looks ok( see below) but the status is not being changed therefore no emails are being sent. Today, 14:58 Request Sent - https://ipnpb.paypal.com/cgi-bin/webscr cmd=_notify-validate&mc_gross=0.01&invoice=180522-145657-3361&protection_eligibility=Eligible&address_status=confirmed&payer_id=8DANFV5AP2D76&address_street=1&payment_date=21%3A57%3A58+May+21%2C+2018+PDT&payment_status=Completed&charset=windows-1252&address_zip=2450&first_name=Debra&mc_fee=0.01&address_country_code=AU&address_name=Sally+Best┬Čify_version=3.9&custom=&payer_status=unverified&business=orders%40zippytieman.com.au&address_country=Australia&address_city=Upper+Orara&quantity=1&verify_sign=Ak171esEOv-co2E0sYKmQ0WNitcSAU5kLX6pogUPzIDYF7XcrmAm6AfK&payer_email=debbancroft1102%40yahoo.com.au&txn_id=56L21637KM714672X&payment_type=instant&last_name=Bancroft&address_state=New+South+Wales&receiver_email=orders%40zippytieman.com.au&payment_fee=&shipping_discount=0.00&insurance_amount=0.00&receiver_id=75QRY9W3Z2RJ6&txn_type=web_accept&item_name=Order+180522-145657-3361&discount=0.00&mc_currency=AUD&item_number=180522-145657-3361&residence_country=AU&shipping_method=Default&transaction_subject=&payment_gross=&ipn_track_id=dec628c297478 Response received VERIFIED I was wondering if anybody else has had this issue and if so could you point me in the right direction to fix this Thankyou Best Regards, Peterp
  3. Hi Brian Have I entered the provided code in the right place as suggested by you Best Regards, Peterp
  4. Hi Brian, Thankyou for this piece of code, I implemented it into the POF payment gateway and also the BANK_Transfer gateway that we created recently and it sent an email stating that and order had been received but unfortunately there was not data inserted into any of the fields. So you could not see the order number or the address or the paid by information. So where do we get this information (see Below) Zippy Tie Man Order Received ABN: 16505977418 just placed order number on . Paid By: ---------------------------------------------------------------------- Customer Comments: ---------------------------------------------------------------------- This order can be managed online by following the link below. Billing address: Email: Shipping address: Item Quantity Cost Shipping: Discount: Subtotal: Order Total: Kind regards, The Zippy Tie Man Staff I have put the code on the blank line above the line you suggested please see below I hope I have put it in the correct place $order_summary['link'] = $GLOBALS['storeURL'].'/index.php?_a=vieworder&cart_order_id='.$order_summary['cart_order_id']; $GLOBALS['smarty']->assign('DATA', $order_summary); $GLOBALS['smarty']->assign('BILLING', $billing); $GLOBALS['smarty']->assign('SHIPPING', $shipping); $GLOBALS['smarty']->assign('TAXES', $vars['taxes']); $GLOBALS['smarty']->assign('PRODUCTS', $vars['products']); Mailer::getInstance()->sendEmail($order_summary['email'], $content); } } $POF_Admin_Mailer = new Mailer(); $POF_Admin_Content = $POF_Admin_Mailer->loadContent('admin.order_received'); $order->assignOrderDetails(null, true); $POF_Admin_Mailer->sendEmail($GLOBALS['config']->get('config', 'email_address'), $POF_Admin_Content); $GLOBALS['cart']->clear(); } } public function process() { return false; } ################################################## public function form() { return false; } } Thanks again Brian appreciate your help Best Regards, Peterp
  5. Hi All, I have a client that has the admin parameter that determines when the emails of confirmation are sent and it is set to processing this all works as expected , however what they would like to happen for POF sales which sets the status of their orders to pending and are always paid by Bank Transfer the next day, which is ok but admin/accounts doesn't get an email that alerts the staff that there is an order wih a pending status which would hve been paid by Bank Transfer. What they would like to happen is to be notified that there are pending orders that have been created via the POF payment gateway. Is there a way that I could change the POF payment gateway to produce an email that informs the staff that an order has been placed and has a pending status and they should be looking for the associated bank transfer in their banking statement. The email could be the same as the email that is sent when the pending orders status is changed to processing. Could I try placing the code for this process just after the email that is sent to the customer thanking them for the order but only for pending status POF orders. I will greatly appreciate any help with this issue Thankyou and best Regards, Peterp
  6. Thanks Brian found the lines and they have been changed. Once again you have been a tremendous help Best Regards, Peterp
  7. Hi Brian, Thanks for that I'm not sure what I have to change at lines 51 and 52 what I have is below public function call() { //@todo everything $form_file = dirname(__FILE__).'/'.'skin'; not sure what I need to change. Also I thought that was the case as far as a pending order was created, however this clients orders are generally paid for via credit cards or paypal and therefore move to processed imediately which is fine but they would at least like a email that states that an order has been entered so they can watch out for the actual transfer to occur and then they can change the status of the Bank Transfer(POF) order manually. This email would be sent to the accounts department and therefore they would be looking for the bank transfer the next day. Can we force the email that there is an order without changing the status of the order and not print the order until the status is changed manually to processed which is standard operation. Hope you can help with this, Appreciate your help Best Regards, Peterp
  8. Hi Brian, I haven't changed the function transfer(), $transfer['action'] value in gateway.class.php but it still worked should I change it to Bank_Transfers
  9. Hi Brian, After the copy of the POF and naming it Bank_Transfers and changing the config.xml it seemed to fix that problem, an email is sent to the customer stating that the order has been received but there is no email being sent to admin stating that an order has been received and has a payment detail of Bank Transfer. There is an order created with a pending status in the admin orders but no email to admin I don't think that is right or am I wrong Best Regards, Peterp Hi Brian, I haven't changed the function transfer(), $transfer['action'] value but it still worked should I change it to Bank_Transfers
  10. Hi Brian, I did clear the cache I also changed gateway.class.php as below but this didn't work either. I will try copying the POF to new folder Best regards, Peterp
  11. Hi Brian, <?xml version="1.0" encoding="UTF-8"?> <installer version="1.0"> <info> <uid>[email protected]</uid> <type>gateway</type> <mobile_optimized>false</mobile_optimized> <name><![CDATA[Bank Transfers]]></name> <description><![CDATA[Print Order Form Payment Gateway]]></description> <version>1.0.1</version> <minVersion>5.0.0a</minVersion> <maxVersion>5.1.*</maxVersion> <creator><![CDATA[CubeCart]]></creator> <homepage><![CDATA[http://www.cubecart.com]]></homepage> <block>false</block> </info> </installer> I made this change but this still didn't work I have also made the change to module.definitions.xml as below <?xml version="1.0" encoding="UTF-8"?> <!-- * CubeCart v6 * ======================================== * CubeCart is a registered trade mark of CubeCart Limited * Copyright CubeCart Limited 2014. All rights reserved. * UK Private Limited Company No. 5323904 * ======================================== * Web: http://www.cubecart.com * Email: [email protected] * License: GPL-2.0 http://opensource.org/licenses/GPL-2.0 --> <definitions version="1.0"> <group name="print_order_form"> <string name="address"><![CDATA[Address]]></string> <string name="bank_account"><![CDATA[Account Number]]></string> <string name="bank_account_name"><![CDATA[Account Name]]></string> <string name="bank_allow"><![CDATA[Allow bank transfers?]]></string> <string name="bank_name"><![CDATA[Bank Name]]></string> <string name="bank_sort"><![CDATA[Sort Code]]></string> <string name="bank_swift"><![CDATA[Swift/IBAN Code]]></string> <string name="cards_accept"><![CDATA[Cards Accepted]]></string> <string name="cards_allow"><![CDATA[Allow Payment by Card?]]></string> <string name="cards_example"><![CDATA[Visa, Mastercard, American Express, Discover]]></string> <string name="cheque_allow"><![CDATA[Allow payment by cheque?]]></string> <string name="cheque_payable"><![CDATA[Cheques made payable to]]></string> <string name="currency_multi"><![CDATA[Allow Payment in Multiple Currencies?]]></string> <string name="module_title"><![CDATA[Bank Transfers]]></string> <string name="notes"><![CDATA[Notes to customer]]></string> <string name="confirmation_email"><![CDATA[Send order confirmation email?]]></string> <string name="title_bank_transfer"><![CDATA[Bank Transfers]]></string> </group> </definitions> Is there somewhere else I should be looking Thankyou Best Regards, Peterp
  12. Hi Brian, No I didn't add this it was done by the previous developer who I have taken over from. What I think I need is where do I change the $DATA.payment value from print_order_form to BANK TRANSFER As you can see from the template below the red highlight is what I'm trying to change for what ever payment method is used. Zippy Tie Man Tax Invoice ABN 16505977418 Thank You {$DATA.first_name}! Your order {$DATA.cart_order_id} has been received which was placed on {$DATA.order_date}. Please keep this email for your records. It is possible to view the status of your order online. Paid By: {$DATA.gateway} {$DATA.link} ---------------------------------------------------------------------- Billing address: {$BILLING.first_name} {$BILLING.last_name} {if !empty($BILLING.company_name)}{$BILLING.company_name} {/if}{$BILLING.line1} {if !empty($BILLING.line2)}{$BILLING.line2} {/if}{$BILLING.town} {$BILLING.state} {$BILLING.postcode} {$BILLING.country} {$BILLING.phone} Email: {$BILLING.email} Shipping address: {$SHIPPING.first_name} {$SHIPPING.last_name} {if !empty($SHIPPING.company_name)}{$SHIPPING.company_name} {/if}{$SHIPPING.line1} {if !empty($SHIPPING.line2)}{$SHIPPING.line2} {/if}{$SHIPPING.town} {$SHIPPING.state} {$SHIPPING.postcode} {$SHIPPING.country} ---------------------------------------------------------------------- Items in Your Order {foreach from=$PRODUCTS item=product} ----------------------------------- {$product.name} {$product.product_options} Part Number: {$product.product_code} Unit Price: {$product.price} Qty: {$product.quantity} {/foreach} ----------------------------------- Subtotal: {$DATA.subtotal} Discount: {$DATA.discount} Shipping: {$DATA.shipping} {if $DATA.ship_method}({$DATA.ship_method}){/if} {foreach from=$TAXES item=tax}{$tax.tax_name} ({$tax.tax_percent}%): {$tax.tax_amount} {/foreach} -------------------------- Tax Invoice Total: {$DATA.total} ========================== Thanks again Best Regards Peterp
  13. Hi Brian,, I unfortunately have to use chrome for this local site as Firefox seems to be unable to connect to the localhost server, however chrome has a similar developer tool and I have found the line that you have mentioned and when I roll the mouse over it the correct url for the storefront is shown. the .htaccess file does have a whole lot of redirects for products which I have removed but still no joy and unfortunately the original implementer of this site has designed his own skin which I think is very loosely based on the foundation skin. So I guess anything is possible and I will just keep trying to get the localhost going so I can test any changes they might require later. Thanks for you help again it is appreciated Best Regards, Peterp
  14. Hi All, I have a client that wishes to have entered on their admin pof order confirmation that the customer has used the Bank Transfer facility, in which case this will require the staff to change the status of this order to be processed and then they will be able print the order. Is there a way to print on the email between the message that states that pof order has been placed and the url for the order a message that states 'Paid by BANK TRANSFER'. At the moment when an order is paid by a banking api that accepts credit card payments it states on the order just under the note about the customer has just placed an order that the payment was via the bank api I hope I have explained this adequately, I have tried to modifiy the email template but this was not successful so any help will be apreciated Best Regards, Peterp
  15. Hi Brian, Thanks for the reply unfortunately I cleared the cache for the browser as well as for cubecart and also used the tab on the admin screen to clear the cache and it still loads the real website and not the localhost website. I will keep looking as I think there must be somewhere a program or programs that are hard coded with the real website address. Thanks anyway I appreciate your help Best Regards, Peterp
  16. Hi All, I have this store setup on a localhost and all is fine when I'm working in the admin section, however when I click the storefront tab the system runs the live store front and not the localhost storefront. Is there somewhere that I have missed that has to be setup to achieve the correct storefront to be run. The site is currently running ver 6.2 on windows Hope somebody can help me Best Regards Peterp
  17. Hi Brian, Thanks for the reply however when I use a administrator that has the super-user set to 1 I am still refused entry into the maintenance selection and also do not see the super user field in the administrator inquiry screen, and I also do not have the ability to add a new user the add administrator tab is not there. Could this be that it has had a coding modification done, if so what program/s would I find this type of modification. Thanks for your help Best Regards, Peterp
  18. I have taken over a cubecart site and unfortunately I went to do a backup and found that I didn't have the correct permissions to do so. So I went to the administrator setup and found that when I tried to add an administrator with superuser permissions the super user flag check box is missing. Where do I find this so that I can reinstate this function to either the current user or when I create a new administrator. Thanks for your help Best Regards, Peterp
  19. Hi All, I have just been made aware of an issue where if a customer places an order and selects credit card capture but does not enter any credit card details and then closes the browser the order is written with credit card capture as the gateway used and of course no details, if the customer goes back into the order process the original order is still there and the checkout process is done again irrespective of the payment gateway used cubecart writes another order with another payment gateway, in this case they did the same thing that is no credit card details and then closed the browser. So what we ended up with was 2 orders in the system that show credit card capture was selected as a payment gate way and no details, what I'm saying that there was no change to the order so it should not have written the second order. Is this that is addressed in the setup and I have missed it or can we either stop the user from exiting the browser at the payment stage or don't write the order if the browser is exited via pressing the 'X' I hope somebody can point me in the right direction to solve this issue Thankyou for your help Best Regards, Peterp
  20. Hi Brian, Thanks very much for this solution, I have implemented it in a test site and after a little massaging of various CSS rules it comes out very well. Thanks again for your help it is very much appreciated Best Regards, Peterp
  21. Hi Brian, Which CSS are you polishing up and can I help. Best Regards, Peterp
  22. Hi Brian, I think the client is looking for something similar to the menu that appears in crosshatch but also to have the side menu. What I would envisage is that the boxes (search,Language, currency and shopping cart) that are in the clients Mican skin would stay where they are and then space would be made between them and Shop by category, welcome screen,best sellers boxes to accommodate the new added horizontal menu similar to the foundation horizontal menu but maybe a slightly larger font style. I have attached a very rough sample of what I'm trying to achieve hope this will be helpful. So I'm hoping this will be able to be done with the same functionality as is used in the foundation skin whereas the drop downs will occur for each category if it has any. Your help is extremely appreciated with this request. Best Regards, Peterp
  23. Hi All, I have a client who is using the Mican template however they want to add another menu that is the same as the vertical menu but they want an extra horizontal menu across the page with categories having their drop-downs if subcategories exist. The horizontal menu would be between the search and currency cart boxes. Has anybody done this and if so then could you please point me in the right direction as to what I have to change or insert to achieve the desired result Thankyou for any assistance best Regards, Peterp
  24. Hi Brian, Thanks for your suggestion and this works well to be honest I was just having a brain fade on how to do it you have cleared this up thanks again
  25. HI All, I have a client that sells work boots which come in various sizes and colours, the colours and one size is not a bother as far as the options are concerned, the problem arrises when we have different sizes for the same shoe but depending on what the customer is use, that is US shoe size, Euro shoe siz or UK/Aus shoe size. Is there a way that all the different shoe sizes for UK/aua, Euro and US can be shown as an option with the colour required but only one type of shoe size can be selected. The size and colour must be selected. I have been able to setup the single colour and the single shoe size by using only one shoe size type, but I would like to see all of the shoe size type but only allow selection of one type, has there been anybody done this and if so can you please help me. Best Regards, Peterp
  • Create New...