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Everything posted by peterp

  1. Hi All, I have a client that is running CC ver6.0.8 and has been running successfully however they have found that the admin email is being sent which has all the necessary fields such as customer, addresses, and order totals, however the individual lines that make up the totals are missing, has this occurred to anybody else. Could somebody point me in the direction where I can find the code that creates the email so that I can see what is being created. Thanks for your help Best Regards, Peterp
  2. Hi Brian, The 505 error is and internal server error 505 and it occurs when they try to backup the files. The blank screen occurs when they start the backup for the database 2 separate issues. If this makes it any different Best Regards, Peterp
  3. Hi All, I have a client who is running very well on CC ver 6.0.6 however when they try to do a backup of their database using the maintenance selection they just get a blank screen and see no further activity. They have mentioned that when they try to backup their files as a separate backup the result is eventually and error 505. Does anybody have any ideas as to how I can resolve these issues. Thankyou Best Regards, Peterp
  4. Thanks for the advice, Would I have to upgrade to the next version or can I go from the clients current version directing to the current version. the versions I'm talking about are 6.0.8 and 6.1.4 Thanks Best regards, Peterp
  5. I have a client that is currently running CC ver 6.0.8 and another client who is running CC ver 6.1.4 can I use the upgrade tab in the maintenace menu to upgrade to the latest ver Best Regards, Peterp
  6. Hi All, I have done some further investigation on this issue and have found that an API cannot be written for the AfterPay plug in for that cube cart platform as AfterPay them selves will not issue anybody a user identification number or user secret phase. When question further about this as being rather short sighted based on the number of user of the Cube Cart product I was simply told that if there ever became a demand then they may address the problem. This has caused my client to start looking at other platforms that are supported by AfterPay which in my case I'm extremely unhappy about, what can be done I guess is not much however I will not be recommending AfterPay in the future especially after the in flexibility to try and work with me.
  7. Hi Brian, Thank for the reply there just one other question is it safe to use the automatic upgrade facility in the maintenance selection on the admin page. Best Regards, Peterp
  8. Hi All, I have a client that is currently running ver 6.0.8 and wants to upgrade to the latest version which I believe is ver 6.1.8 I know this is possible however I read somewhere that all upgrades cannot be done automatically anymore and that a manual upgrade should be done. If this is true could you please explain what is meant by a manual upgrade, does this mean that I would have to upgrade each version from 6.0.8 to 6.1.8 separately one at a time. Thanks for your help Best Regards, Peterp
  9. Hi Ms Holly I haven't come up with anything as yet however I'm working on it and will let you know if I get an answer. Havenswift hosting have given me a quote for this that I may consider in the future. I will let you know How I get on best Regards, Peterp
  10. Hi Brian, What AfterPay wants to do is to do something similar to what the standard PayPal does and that is just put the payment into the merchants account after that AfterPay will deal with the customer to get the money from them on a time payment type scenario which will have nothing to do with cubecart. As far as cubecart is concerned the payment has been made via payment to the merchants account similar to PayPal. That's my understanding of the process I have attached a couple of images that may explain the process more clearly. Hope this helps Best Regards, Peterp
  11. Hi All, I have a client that would like to use a payment method that is provided by a company call AFTERPAY which I think will require and API to be created to do this. AfterPay has provided api code that they require so my question is there any where the api requirements that Cubecart needs so that I can write this API. Also instructions on how to write and API for cubecart would be very helpful. Afterpay is currently being used by other eCommerce sites such as Shopify, magneto and woocommerce. I hope somebody can point me in the right direction as my client is really keen to use this payment process. Thanks for any help. Best regards, Peterp
  12. Hi All, I have a client who is on ver 6.0.6 and he wants to upgrade to the latest version, do I have to do a manual upgrade or is it OK to do the upgrade automatically. If he needs to do a manual upgrade how does he go about doing this. Thanks for you suggestions in advance, Best Regards, Peterp
  13. Hi Brian, Thanks for this it worked perfectly Once again your response and solution very much appreciated. Best Regards, Peterp
  14. Hi all, Has anybody been successful in restricting this warning message in the Admin dashboard. It is creating some anguish with one of my newest clients who have just recently implemented ver 6.1.4 and are not ready to go through an upgrade just yet. Any help with regards to hiding this warning would be very musch appreciated Best Regards, Peterp
  15. Hi Dirty Butter No I'm on ver 6.1.4 and latest ver is 6.1.5 we are not ready to go to 6.1.5 just yet Regards, Peterp
  16. Hi All, I'm getting an error banner when I enter cubecart that states that we are not using the curent version, as we have just started with our version we will upgrade later but we would like this banner to be stopped from displaying, I believe the file that needs to be changed is /admin/sources/dashboard.index.inc.php but my code skills are not up scratch for this simple change so could somebody direct me into the correct change please Much appreciated Peterp
  17. Thanks Brian I had forgotten catalogue group all is well works now Appreciate you quick response and help Best regards, Peterp
  18. Hi Brian, Yes I select the drop down list but still only see the new,used & refurbished selections when I have put in a few others such as mint,near mint and excellent into the definitions-xml and product.index.php Is there somewhere else that needs to be changed Best regards, peterp
  19. Hi all, I have seen some where that you can add product condition to have more than new, used and refurbished but for the life of me cannot remember how I did it I have search the forum but still cannot find anything about it, I have changed product.index.php and the definitions.xml and I'm sure that there was a couple other places that needed to be changed. Hope somebody can help me Best Regards, Peterp
  20. HI Brian, How do I know what a properly formatted config.xml is for the extension Sorry if I'm vague but i'm under pressure to get this working, This is also in relation to our previous converstations with reference to the web site failing, I have decided to scrap the previous installation of cubecarty 1.1.3 and start afresh. So I have started by recreating the database which is blank and then installing the ver 6.1.4 and then resetup everything but I have run into this problem. I also had a issue in the begin the upgrade to ver 6.1.5 just gave a blank screenn as well Hope you can help I need to have this completed by the end of this weekend Best Regards, Peterp
  21. Hi All, I have just done a install of cubecart ver 6.1.4 and when I try to manage a selected extension all I get is a blank screen is there something else I have to do or a setup step that I have missed All help will be appreciated Regards, Peterp
  22. Hi All, I originally posted this in the wrong forum sorry about that. I have a rather desparate issue that has just happened as I was trying to make a site go live. I am presented with a Message that says Notice: `name` is not allowed as a key in 'CubeCart_config' table! in /home/vinylpeter/public_html/classes/db/database.class.php on line 888 When I look at the cubecart_config table its very first field is called 'name' , have I done something wrong in my setup or what I'm at my wits end with this the client is supposed to go live tomorrow and therefore this has become a super problem. Any suggestions as to what I can do will be very very much appreciated Thakyou, Best Regards, Peterp Hi All, I have done some investigation and this is fine when cubecart is used on a localhost however when it is exported to a hosted site it seems to not like the column named 'name' in the table cubecart_config. I don't know whether this helps or not All I know is it works locally OK Best Regards, Peterp
  23. Hi Brian, Thanks so very mush for this fix it works a treat and I'm sure others will agree Your Help is extremely appreciated. Best Regards, Peterp
  24. Hi Brian, So correct me if I'm wrong but what you are saying is that for ver 6 of cubecart the admin Store Settings, General tab, has a list of Social Accounts doesn't work for the skin MICAN. Is there a way to make this template work, as I have downloaded from the market place a facebook plugin and it failed as well. It shows the facebook like button the the documents and the product detail however when you click on it just comes back with the word 'error' in red. CC61X also collects up the social plugins found in /modules/social/. Each plugin should have a function called getButtonHTML(). The HTML that this function creates is given to the template variable SHARE in Cubecart->_product() and ->_document(). I'm sorry but I don't quite understand where the line above is supposed to be, and will this fix my problem. Thanks again best regards, Peterp
  25. Hi Brian, The message appears in popup screen that looks like it is trying to load a web page and the message appears in this popup screen. The screen I was in originally was a detail of a product so I tried a document site and the same thing occurred. what sort of entry should I have in store settings general for facebook, I have tried an url that looks like this "https://facebook.com/vinylrulesmusic" I have also tried my own facebook username which looks like this "peter.prentice.39" and with all these entry I get the same result. So what should I be entering in this field and example would be helpful if I'm doing it wrong. Thanks for your help it is very much appreciated Best Regards, Peterp
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