peterp

Hi All, I have a client that is currently running ver 6.0.8 and wants to upgrade to the latest version which I believe is ver 6.1.8 I know this is possible however I read somewhere that all upgrades cannot be done automatically anymore and that a manual upgrade should be done. If this is true could you please explain what is meant by a manual upgrade, does this mean that I would have to upgrade each version from 6.0.8 to 6.1.8 separately one at a time. Thanks for your help Best Regards, Peterp

Hi All, I have a client who is on ver 6.0.6 and he wants to upgrade to the latest version, do I have to do a manual upgrade or is it OK to do the upgrade automatically. If he needs to do a manual upgrade how does he go about doing this. Thanks for you suggestions in advance, Best Regards, Peterp

Hi Brian, Thanks for this it worked perfectly Once again your response and solution very much appreciated. Best Regards, Peterp

Hi all, Has anybody been successful in restricting this warning message in the Admin dashboard. It is creating some anguish with one of my newest clients who have just recently implemented ver 6.1.4 and are not ready to go through an upgrade just yet. Any help with regards to hiding this warning would be very musch appreciated Best Regards, Peterp

Hi Dirty Butter No I'm on ver 6.1.4 and latest ver is 6.1.5 we are not ready to go to 6.1.5 just yet Regards, Peterp

Hi All, I'm getting an error banner when I enter cubecart that states that we are not using the curent version, as we have just started with our version we will upgrade later but we would like this banner to be stopped from displaying, I believe the file that needs to be changed is /admin/sources/dashboard.index.inc.php but my code skills are not up scratch for this simple change so could somebody direct me into the correct change please Much appreciated Peterp

Thanks Brian I had forgotten catalogue group all is well works now Appreciate you quick response and help Best regards, Peterp

Hi Brian, Yes I select the drop down list but still only see the new,used & refurbished selections when I have put in a few others such as mint,near mint and excellent into the definitions-xml and product.index.php Is there somewhere else that needs to be changed Best regards, peterp

Hi all, I have seen some where that you can add product condition to have more than new, used and refurbished but for the life of me cannot remember how I did it I have search the forum but still cannot find anything about it, I have changed product.index.php and the definitions.xml and I'm sure that there was a couple other places that needed to be changed. Hope somebody can help me Best Regards, Peterp

HI Brian, How do I know what a properly formatted config.xml is for the extension Sorry if I'm vague but i'm under pressure to get this working, This is also in relation to our previous converstations with reference to the web site failing, I have decided to scrap the previous installation of cubecarty 1.1.3 and start afresh. So I have started by recreating the database which is blank and then installing the ver 6.1.4 and then resetup everything but I have run into this problem. I also had a issue in the begin the upgrade to ver 6.1.5 just gave a blank screenn as well Hope you can help I need to have this completed by the end of this weekend Best Regards, Peterp

Hi All, I have just done a install of cubecart ver 6.1.4 and when I try to manage a selected extension all I get is a blank screen is there something else I have to do or a setup step that I have missed All help will be appreciated Regards, Peterp

Hi All, I originally posted this in the wrong forum sorry about that. I have a rather desparate issue that has just happened as I was trying to make a site go live. I am presented with a Message that says Notice: `name` is not allowed as a key in 'CubeCart_config' table! in /home/vinylpeter/public_html/classes/db/database.class.php on line 888 When I look at the cubecart_config table its very first field is called 'name' , have I done something wrong in my setup or what I'm at my wits end with this the client is supposed to go live tomorrow and therefore this has become a super problem. Any suggestions as to what I can do will be very very much appreciated Thakyou, Best Regards, Peterp Hi All, I have done some investigation and this is fine when cubecart is used on a localhost however when it is exported to a hosted site it seems to not like the column named 'name' in the table cubecart_config. I don't know whether this helps or not All I know is it works locally OK Best Regards, Peterp

Hi Brian, Thanks so very mush for this fix it works a treat and I'm sure others will agree Your Help is extremely appreciated. Best Regards, Peterp

Hi Brian, So correct me if I'm wrong but what you are saying is that for ver 6 of cubecart the admin Store Settings, General tab, has a list of Social Accounts doesn't work for the skin MICAN. Is there a way to make this template work, as I have downloaded from the market place a facebook plugin and it failed as well. It shows the facebook like button the the documents and the product detail however when you click on it just comes back with the word 'error' in red. CC61X also collects up the social plugins found in /modules/social/. Each plugin should have a function called getButtonHTML(). The HTML that this function creates is given to the template variable SHARE in Cubecart->_product() and ->_document(). I'm sorry but I don't quite understand where the line above is supposed to be, and will this fix my problem. Thanks again best regards, Peterp

Hi Brian, The message appears in popup screen that looks like it is trying to load a web page and the message appears in this popup screen. The screen I was in originally was a detail of a product so I tried a document site and the same thing occurred. what sort of entry should I have in store settings general for facebook, I have tried an url that looks like this "https://facebook.com/vinylrulesmusic" I have also tried my own facebook username which looks like this "peter.prentice.39" and with all these entry I get the same result. So what should I be entering in this field and example would be helpful if I'm doing it wrong. Thanks for your help it is very much appreciated Best Regards, Peterp

Hi Dirty Butter, Thankyou for your fast response, unfortunately there is no real url for this site as it is under development and is only on a localhost machine. I was trying to demonstrate the feature a client so this is why I need it to work. Any further help will be very much appreciated Best Regards, Peterp

Hi All, I am trying to get facebook to work from the general stores settings but unfortunately when I select the facebook icon on either the product details page or a site document I end up with a message that says: Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later I'm using the version 6.1.3 and the skin template is Mican I must be missing something in my setup but for the life of me cannot see what so if somebody could help I would really appreciate it Best Regards, Peterp

Hi Brian, Thanks for your reply, I decided to try and do the backup without image downloads and it completed successfully, so it seems that it maybe timing out so I will investigate changing the PHP configuration to try and give it some more time and while I'm at it I will increase the memory. Thanks again I will let you know how I get on. Best Regards, Peterp

Hi all, I was just trying to back the files and received the following error, however it does seem to have backed up the files, I also tried the database backup and tat seems to have completed successfully. Should I have to do something else to have the files to complete successfully. Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. Hope somebody can advise me Best Regards, Peterp

Hi Brian, This is starting become a little unbelievable, I have increased the Max_input_vars to 10000 and the post_max_size to 15M and I still get the same error. Is it possible to some how delete some of the zones and rates through a back door just so we can modify the whole thing later by using the the correct way. I'm grabbing at straws now, sorry best regards, peterp

Thanks Brian for the response, I also changed the max_input_vars to 10000 and got the same error, should I maybe increase it 20000 and try again what do you think. There are a lot of zones/rates, which we are endeavouring to reduce but we must be able to delete the current ones first. What variable in the php.ini file would I have change to expand the number of bytes submitted Best Regards, Peterp

Hi All, I have a client who decided they wanted to change the tax type on their shipping by zone screen, unfortunately they have a large amount of freight zones and rates, when they tried to save the change they get this error Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. I have changed the max_input_vars field to be 8000 from 1000 in the php.ini file however this did not fix the error. I have since found the error log for php (I think) and discovered the following message [15-Dec-2015 00:23:51 UTC] PHP Warning: Invalid Security Token in /home/wewe2945/public_html/Shop/classes/sanitize.class.php on line 113 What is a 'Invalid Security Token and can we fix it. I will appreciate any help with this issue. Regards, Peterp BlackDog Enterprises

Hi Brian, I have sent you a PM with screen shots and also my email address regards, Peterp

Hi Brian, Thankyou for your fast reply. The issue my client is having is he gets a reminder email of orders where their customers have used the POF payment gateway. All the orders that where paid using Pay-Pal show up in the transaction log correctly as being completed whereas the POF orders still show pending The correct steps are being performed by my client with regards to order completion, however the status for these orders in the transaction log is still showing pending and I think this is why he receives a reminder email, do you think this is what is causing the reminder email and if so can we change some code to fix it. My client is using the history tab and it is showing all the right statuses, but the repeat email is causing problems with same orders being filled again. I hope this explains what is happening and I look forward to your thoughts The client is using ver 6.0.7 Best Regards, Peterp

Hi All, I have a customer who uses the 'Print Order Form' as a payment gateway and all seems OK except when they check the status of the order in the transaction logs it remains set to 'Pending' even though the order has gone through the 'Processing' and 'Completed' actions. This I think causes an extra order confirmation email to be sent to admin, I could see where this would be correct as a reminder to admin that and order has not been fulfilled, however theses orders have been fulfilled and they thought 'Completed' What can be done about this for the 'Print Order Form' payment gateway, they also use Pay-Pal as a payment gateway and this one works perfectly. Any help with this issue would be very much appreciated please. Best Regards, Peterp