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vidmarc

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Posts posted by vidmarc

    [Resolved] Pop up window appearing for admin login?

    in Technical Help

    Posted

    I've just tried to login to the admin area and all of a sudden I'm getting this pop-up window which I've not seen before. Any suggestions?

     

     

    Screen shot 2016-03-05 at 11.40.54.png

    And then this:

    Screen shot 2016-03-05 at 11.42.17.png

    I've just checked the server anbd it looks like I've been hacked - I see a folder called pcao which lits a wig site an=mongs the php code. How do I remove these files safely, and how did they get there?

    There's also a new "default0.php" file. I'm worried - can anybody please help?

    System Error Log

    in Technical Help

    Posted

    Hi James, Did you import previous users in bulk into your database? We found that users which had been bulk imported were causing all sorts of problems, whereas those users who had added themselves individually had no problems.

    [Resolved] Adding a link to Blueprint main menu

    in Customising Look & Feel

    Posted

    box.navigation.php

    <div class="box box-navgation box-categories">
    <div class="wrapper">
        <h3>{$LANG.navigation.title}</h3>
        <div class="content">
            <nav>
                <ul class="clearfix">
                    <li><a href="{$STORE_URL}/index.php" title="{$LANG.navigation.homepage}">{$LANG.navigation.homepage}</a></li>

                    {$NAVIGATION_TREE}
        
                    {if $CTRL_CERTIFICATES && !$CATALOGUE_MODE}
                        <li><a href="{$URL.certificates}" title="{$LANG.navigation.giftcerts}">{$LANG.navigation.giftcerts}</a></li>
                    {/if}
                    
                    {if $CTRL_SALE}
                        <li><a href="{$URL.saleitems}" title="{$LANG.navigation.saleitems}">{$LANG.navigation.saleitems}</a></li>
                    {/if}
                </ul>
            </nav>
        </div><!-- /.content -->
    </div><!-- /.wrapper -->
</div><!-- /.box -->

     

    element.navigation_tree.php

     

    <li class="{if isset($BRANCH.children)}node{/if}">
	<a href="{$BRANCH.url}" title="{$BRANCH.name}">{$BRANCH.name}</a>
	{if isset($BRANCH.children)}
		<ul>
			<li class="title mega-menu-remove"><a href="{$BRANCH.url}" title="{$BRANCH.name}">{$BRANCH.name}</a></li>
			{$BRANCH.children}
		</ul>
	{/if}
</li>

     

    I can't see anything obvious in either of those.

    Possible bug during Checkout [v6.0.4]

    in Technical Help

    Posted

    When you hit the button to actually take that final step to go and pay, you get shot right back to the start of the check out process and asked to put your address in again.

    I have had it happen to me myself in testing... and I think it's quite likely a problem of people trying to guest checkout, so that route needs to be assessed in testing as well as replicating those with an account.

    All I know is this problem has been reported to us multiple times, I mean over and over again, we keep hearing the same complaint, from different people using different systems...

    I do ask customers all the time about their systems etc and it is incredibly difficult to get coherent and accurate feedback from people.

    Address cannot be saved

    in Technical Help

    Posted

    All the upgrades appear to be present in the upgrade history, so we are not able to figure out what is causing this problem. Does Al have any suggestions as to what could be causing this?

    We asked the would-be new customer tio try a different browser:

    Tried Firefox and Chrome. Same message appears. :-(

    Cancelled Orders

    in Technical Help

    Posted

    I've just had a customer cancel an order. Luckily I checked the store and saw that it had been cancelled, but I didn't receive any sort of notification this had happened. Is there a way to get an email alert when an order is cancelled so I can refund the money quicker?

    Address cannot be saved

    in Technical Help

    Posted · Edited by vidmarc

    Happening here now. v6.0.4 From new customer:

    Every time I try to add and save a delivery address the message 'The following errors were detected: Failed to save address' appears and I can go no further (I've tried adding details a few times now). Any suggestions?

    Will an uprade to v6.0.5 fix this issue?

    System Error Log

    in Technical Help

    Posted 

    Yesterday, 13:49 	File: [user.class.php] Line: [367] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`new_password`,`ip_address`,`registered`,`type`) VALUES ('Herr','Jücel','*****','*****@emailn.de','*****,'*****','42176ca5015ccd9e7c4d91356d7d513e','0','188.100.190.68','1431607753','2');" - Duplicate entry '*****@emailn.de' for key 'email'
	12 May 2015, 03:36 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Http://www.itinteractiveservices.com/products-3136.htmlrn','HermanPypeXF','HermanPypeXF','[email protected]','123456','Persuit of Happiness','a917f7e4fe637bd1af45dd32d621724b88ecbf17e7c8f426109fd13188fef9ed293e71a91a62054ee10922d082eef777a89412a31c878254eeacb29f98861206','1bc7dd02','1431398192','199.15.233.176');" - Duplicate entry '[email protected]' for key 'email'
	12 May 2015, 03:36 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Http://www.virtuocp.com/products-498.htmlrn','HermanPypeXF','HermanPypeXF','[email protected]','123456','Gattaca','9d767243227d2efac5f64cef91cba7377567c0ddade6b4db0d244db5052920fdfbb342815fe5fe4474ac106c3ec4613af70740fef1dbe6e9c0a273e92c3f78ed','33f9dffc','1431398189','199.15.233.176');" - Duplicate entry '[email protected]' for key 'email'
	12 May 2015, 02:22 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Http://www.itinteractiveservices.com/products-1571.htmlrn','StevenVateRA','StevenVateRA','[email protected]','123456','Cant remember','2187145e38e5d1d7367e9112792c3ca396e547cb84a6f0ffd5ac2aba17bbef8319571ec300a3a53766f753c798e938b77c2bec44be9244a305430dcdcdfd2160','52baa9ca','1431393736','199.15.233.170');" - Duplicate entry '[email protected]' for key 'email'
	06 May 2015, 19:28 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Mr','Alan','*****','*****[email protected]','*****','*****','149e958496edc5e1fba9ec85576d0287035595afd08254cbbfca4baf6982b49a8b24e86abeac08d06c36cf5657edba6649b5beeabb85854d586ce5b49906134b','7057e01f','1430936893','2.120.247.87');" - Duplicate entry '*****@aol.com' for key 'email'
	06 May 2015, 19:25 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Mr','Alan','*****','*****@aol.com','*****','*****','6914feda41b447842b001374328fb7689876911f3a6df13ddb427d1a089b8db623f210ac6193826066fe3abd5bffc698d44abb77b3952e08d090fe9e78a825d6','5b178a80','*****','2.120.247.87');" - Duplicate entry '*****@aol.com' for key 'email'
	06 May 2015, 19:25 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Mr','Alan','*****','*****@aol.com','*****','*****','f51e024526d13cc42af82b10eca45a55fb1f85959b28e29df9e85b30248441f131dab3aa578ba056f0e3a5098c3068a986ddb98db809d00d96c06a81813e2630','2da81299','1430936710','2.120.247.87');" - Duplicate entry '*****@aol.com' for key 'email'
	30 Apr 2015, 15:48 	File: [user.class.php] Line: [367] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`new_password`,`ip_address`,`registered`,`type`) VALUES ('','Per Ånund','*****','*****@hotmail.com','*****','*****','68c8c5889742f4498656393c24640f1e','0','80.232.86.205','1430405297','2');" - Duplicate entry *****@hotmail.com' for key 'email'
	30 Apr 2015, 11:06 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Http://www.bluemountainsmusic.com/products-9952.htmlrn','RobertKalHT','RobertKalHT','[email protected]','123456','Pulp Fiction','61673e74fe351a84cad1a750e90cf233277352b1bcfea6d25f33857e211ef33ff664300cf6e3cda282c3e844054ae4a43966f6547c957ed4b00353c58dd2296a','706dc553','*****','199.15.233.176');" - Duplicate entry '[email protected]' for key 'email'
	29 Apr 2015, 08:20 	File: [user.class.php] Line: [367] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`new_password`,`ip_address`,`registered`,`type`) VALUES ('Mr','James','*****','*****@gmail.com','*****','','3566055a7f33678333e6895473df06f1','0','121.74.234.63','1430292040','2');" - Duplicate entry '*****@gmail.com' for key 'email'
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