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Posts posted by vidmarc

  1. I seem to have a few of these errors popping up - is it anything to wory about?

    File: [user.class.php] Line: [367] "INSERT INTO `CubeCart_customer` ---

    File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` ---

    Some of these errors appear to be caused via Russian spammers signing up for accounts.

  2. Whenever I've upgraded via the CubeCart admin area I have problems with the database not matching the store version etc. Will it work this time around, and what exactly causes this problem each time?

    Should I upload the file manually via ftp or hit the "Upgrade Now" link in admin?


    WARNING: Your store is not up-to-date, v6.0.4 is available, but you are running v6.0.2

    Upgrade to Latest Version

  3. From would-be new customer:


    The site now says it has saved my address but when I try to go to my basket or checkout it takes me back to the address form which is empty.  When I go to my address book in my account it also shows as empty even though it's telling me the address has been saved.


  4. This store has a version mismatch or database and files. Tables are missing required columns and some columns have incorrect specification. Restore and "reupgrade" is required. 

    ​Hi Al,

    I'm having the same problem - how do I fix it?

  5. 07 Apr 2015, 14:52File: [user.class.php] Line: [703] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Mr','xxxx,'xxxx','xxxx@xxxxx','+xxxxx','+xxxxx','0cbfeac207fcc313c06212383ba19600daa99cc7db6099772110062e6cab0669ad1fe0ae8975397eda1a5d9541ed0448698f4e38e997566369f5b9f7a9810224','3536a9aa','1428414728','');" - Duplicate entry 'xxxx@xxxxxx' for key 'email'
  6. I'd love to place an order but your site won't save my address so I can't proceed, get a message 'Failed to save address.'


    Any suggestions? No idea what is happening :-(

    Today's error log:


    File: [settings.admins.inc.php] Line: [18] "UPDATE `CubeCart_admin_users` SET `tour_shown` = '1' WHERE `admin_id` = 1" - Unknown column 'tour_shown' in 'field list'
    07 Apr 2015, 15:27File: [settings.admins.inc.php] Line: [18] "UPDATE `CubeCart_admin_users` SET `tour_shown` = '1' WHERE `admin_id` = 1" - Unknown column 'tour_shown' in 'field list'
    07 Apr 2015, 14:52File: [user.class.php] Line: [703] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES

    CC 6.0.2

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