vidmarc
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Posts posted by vidmarc
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It won't let me blank it so I've had to leave a dash in there, which still shows up in a yellow box.
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I've set up a new category called "About Us" but it's displaying a "No Products Found" box. Is there a simple way to remove this?
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I think adding pages to the main menu should be an option in the back end, and not require template edits. Anyone else agree?
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Is there an easy eway of doing this?
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Thanks guys. So all I need to do is ftp all my files as overwrite - it won't delete my added skin I hope!
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Whenever I've upgraded via the CubeCart admin area I have problems with the database not matching the store version etc. Will it work this time around, and what exactly causes this problem each time?
Should I upload the file manually via ftp or hit the "Upgrade Now" link in admin?
WARNING: Your store is not up-to-date, v6.0.4 is available, but you are running v6.0.2
Upgrade to Latest Version
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Al ran an upgrade script.
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Big thanks to Al for fixing everything :-)
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I've also done that.
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From would-be new customer:
The site now says it has saved my address but when I try to go to my basket or checkout it takes me back to the address form which is empty. When I go to my address book in my account it also shows as empty even though it's telling me the address has been saved.
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Just realised I had some unused support credits which i have just used
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Why does this happen? If I'm simply clicking the store's upgrade button, surely this should not happen?
How do I upgrade the database?
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Considering the low amount of sales we have, the new Cubecart support is too costly to justify.
Perhaps I should move everying over to Havenswift? It's so frustraing!
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This store has a version mismatch or database and files. Tables are missing required columns and some columns have incorrect specification. Restore and "reupgrade" is required.
Hi Al,
I'm having the same problem - how do I fix it?
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Were you able to resolve this issue, tonetas?
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How do I get support to fix this issue? We are losing new customers.
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Everything is indeed a "1" or a "2". Is there anything else I should check?
How could everything go so wrong by just upgrading CC? It doesn't make sense.
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The errors whereby users are unable to enter their addresses doesn't seem to be listed in the error log.
How do I fix this problem? I have new customers who are unable to order. :-(
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07 Apr 2015, 14:52 File: [user.class.php] Line: [703] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Mr','xxxx,'xxxx','xxxx@xxxxx','+xxxxx','+xxxxx','0cbfeac207fcc313c06212383ba19600daa99cc7db6099772110062e6cab0669ad1fe0ae8975397eda1a5d9541ed0448698f4e38e997566369f5b9f7a9810224','3536a9aa','1428414728','217.40.122.121');" - Duplicate entry 'xxxx@xxxxxx' for key 'email' -
I'd love to place an order but your site won't save my address so I can't proceed, get a message 'Failed to save address.'
Any suggestions? No idea what is happening :-(
Today's error log:
File: [settings.admins.inc.php] Line: [18] "UPDATE `CubeCart_admin_users` SET `tour_shown` = '1' WHERE `admin_id` = 1" - Unknown column 'tour_shown' in 'field list' 07 Apr 2015, 15:27 File: [settings.admins.inc.php] Line: [18] "UPDATE `CubeCart_admin_users` SET `tour_shown` = '1' WHERE `admin_id` = 1" - Unknown column 'tour_shown' in 'field list' 07 Apr 2015, 14:52 File: [user.class.php] Line: [703] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES CC 6.0.2
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I think I may have fixed it - I had uses set to "1", which I had assumed was per user. I guess I assumed wrong?
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Is there any reason why this should happen? The expiry date was set to the end of the month.
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Thanks for the tip - to upgrade, do I just overwrite the existing files via FTP?
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I don't recall adding it as a mod. But I guess it's possible as it was so long agao.
System Error Log
in Technical Help
Posted
I seem to have a few of these errors popping up - is it anything to wory about?
File: [user.class.php] Line: [367] "INSERT INTO `CubeCart_customer` ---
File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` ---
Some of these errors appear to be caused via Russian spammers signing up for accounts.