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As most of my customers are international, there are extra costs for valuta conversion with PayPal. I usually pay about 5%+0.35 (euro). A lot! I also use Stripe which is a lot cheaper: 3%+0.25 (euro).
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"Payment received" e-mail with bank transfer
DiMarca Online replied to DiMarca Online's topic in Technical Help
Thank you, it's a bit complex for me, but I'll ask someone if he can change this for me. Just a question though, in that other topic, you are also saying: "We can certainly reconfigure when CC sends the Order Confirmation email, but the Payment Received email is sent under different circumstances. Specifically, when the payment gateway says the transaction is successful. -- not when an admin moves an order to a different processing stage. There is no administrative capability to move an order to a specific payment status." Why is there no administrative capability to move an order to a specific payment status? With bank transfer payments, the admin is the only one who could do that, right? -
"Payment received" e-mail with bank transfer
DiMarca Online replied to DiMarca Online's topic in Technical Help
Thank you for looking, I'm a member there too. -
We've recently upgraded from CC2 (yes really ) to CC5.2.17 and of course some things are completely different and mostly better, but what I'm really missing is the possibility to send a 'payment received' notice to a customer that pays by bank transfer. When they pay by PayPal, it's no problem, the 'payment received' e-mail is automatically sent out and the order is set from 'pending' to 'processing'. But when they pay by bank transfer, I can't send out that e-mail. When I manually set the order from 'pending' to 'processing', they get another 'order confirmed' e-mail and not the 'payment received' e-mail. It just doesn't seem right, is there any way around this?
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Thank you!
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Any updates on this? We're encountering the same problems. We sell beads that are mostly searched by colournumber. And often by colournumber-ranges. Because it's not possible to do partial searches, customers think we don't carry that colour(s). We've installed the suggestive search mod, but it only shows the results in the pull-down menu. When you hit enter or the magnifying glass, you don't get those search results displayed. We've come from V2 to V5.2.17, so a big change and many things are better, but the search function is not :-( Any advice?