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Yes - add another image to the product, and you'll see it.

I think you have a make a judgement call on the effort needed to migrate to CubeCart, and the cost of hiring someone to code a Shipping Module for you. If Prestashop is currently meeting all your needs (security, support, functionality) then it may be better to stay with that. Moving platform for something as minor as a shipping module is not sensible. There may be other benefits to moving to CubeCart. As it's owned by a commercial company, development is not a part-time thing and they need to continue to improve the product and release new products to stay in business. This does mean an emthasis on Security and testing. If you check out the CC5 forum, you'll see some complaints about the template system- and the developers listened and have coded something to meet what the development community were asking for. The Cubecart shipping modules are fairly easy to tweak - I recently made a minor change to meet a clients needs, it took 5mins. The same applies to the payment modules - not a big deal to tweak. Going back to your original question, if Pretashop meetings all your clients needs, its probably in their interest to stay with it. If you're unsure, you can install CC fairly quickly on a trial, and spend a few hours checking out its features. If you decide to move across, there are options on data import - from simple CSV, to hireing someone to do a complete migration (including images/categories etc) I hope this helps, Jason

This is the sort of Paypal integration I read about and wanted to see, so it's good to hear it can indeed be done. Any chance I could see it in action on your site? This is very interesting. My business bank account is with HSBC (I'm in UK too) and I was in discussing a merchant account with them last week. Though I thought it was always a case of leaving the site to go to their secure payment page. For this reason I had discounted it in favour of Paypal Pro's complete integration. My shop turnover is expected to be high so the merchant account would be worth it. So can I confirm: the customer enters their credit card details into a secure payment page on MY site, clicks pay, then what happens? Does the customer see anything of the HSBC external site or does all this happen in the background? IF the transaction is denied, can it divert back to the credit card page allowing user to amend their card details / pay by another card? When are 3d secure passwords entered? Would you mind pointing me to a site where such a system is in place? Thanks for all your help, much appreciated. Hi, the sequence is; 1. Customer arrives on payment page on your site, and provides Credit Card details 2. Customer hits "submit", and *data* is sent to HSBC for processing. Currently not sure about 3D Secure - it may be a pop-up window, I can't remember... 3. Customer is redirected to "payment accepted" or "payment failed" page on your cite. Basically, the HSBC site does not output any html - so the customer does not see anything whilst the transaction is being processed (they see the payment page on your site). Once the processing is complete, their site will redirect the customer back to your site. Visually, this is what you require. If you'd like a demo, let me know (I'm away this weekend though), and I will create a £0.01 product & free shipping for a specific time frame for you to run a test purchase - it will only cost you 1p. As a merchant, you'll have a HSBC admin area (that I've never seen), which will allow you to process refunds and track transactions. I don't think you get to see the Credit Cart information. I hope this helps, Jason

It looks like you're trying to use PHP inside the template file. For every template file (.tpl), there will be an associated .inc.php file inside the /includes folder. You'll need to include any new php scripts within index.php in the root of the site. Its sometimes easiest to hijack an existing (but unused/removed) box/template. Jason

This is probably a bit of development work. As I can code, I wrote my own import script for one of my suppliers (CC3). The trick is to only update stock when you only have a match on title or SKU. This took 4000+ products, and imported into CC3. I think my code zeroed the stock level, and then updated it based on the value in the CSV file. If the product was no longer in the CSV file - then the stock remained at zero (so no one could purchase) If the product was not found in the CC database, then it was created and placed into a "new products" category for manual movement into the correct category. So - it can't be done without custom coding, which will cost some money. If the CSV file is "tidy" - then its not too much work. The other consideration is images, and what to do if the product image is not on your system. You do not want to be deleting the products, and then re-importing as your SEO will go out of the window - all your product pages will no longer exist. I hope this is of help, Jason

CubeCart 4 integrates very well with HSBC Secure ePayments. I've completed a few stores that use this. The sensitive date is sent from your store direct to HSBC for clearing. HSBC then redirect the customer to your site. Visually, they stay on your site. Costs are about £200 set-up (HSBC), Monthly fee of about £20, with transaction fees of about 2%. You will need an SSL certificate (£20-£30 ish depending on your host) This will give you a proper merchant account for internet transactions. If you're US based... these costs will not mean anything! (Note:Can people please add their rough location to their profile!) You'll need to work out if the monthly fee and transaction fees are better than PayPal for your expected order levels. One of my clients is selling mobility equipment and the average order level is about £1.2K, so the odd 1% difference, really adds up. (2 transactions pays the months fee) It does depend on where you are based, and also the level of business you have. If business is low (with low number of visitors) then the money may be better spent on promotion and SEO. If visitors are high, but they are not buying, then it could be a number of factors - and if you are using PayPal make sure you add your logo to their checkout page to ease the jump from your site to PayPals.

I guess you've not tried to google; cubecart fedex The mod is high on the 1st page... There is a mod for this. I've used it on CC3 and it works well.

These 2 files; /skins/*youskinname*/styleTemplates/global/index.tpl and cart.tpl Hope this helps, Jason

If this is a US based store, or the alleged store is under US law, then its worth swatting up on the DCMA- if you see this as a commercial problem. Its probably more annoying that they didn't contact you. Personally, its worth calling them for a chat about the situation. How much are they actually buying off you? Possibly, draft some kind of reseller agreement where you ship direct with their paperwork (for a small fee). This would save them the hassle and cost of 2 lots of postage. This would also make it less attractive for them to seek alternative suppliers. Essentially, if they are selling your customised products and generating repeat business, then its time to talk on the phone/skype or meet face to face (if they are local). Meeting each other 1/2 way could result in a beneficial relationship. Running your own store is fine, but simply supplying demand should be more profitable and less grief if the resellers handle the consumer end.

Just for completeness for other members - this problem was "RootRel" being set to the original sub-directory. $glob['rootRel' ] = '/shop/'; to $glob['rootRel' ] = '/'; All ok now. :)

Back-up /includes/global.inc.php Then Edit; /includes/global.inc.php Ensure you get somthing like; $glob['rootDir' ] = '/home/sites/urbanair.co.uk/public_html' ; $glob['rootRel' ] = '/'; $glob['storeURL' ] = 'http://www.urbanair.co.uk'; Leave the rest of the file alone - if you mess it up, you can restore your back-up of the file (just copy it your desktop) This looks to be the cause of your problem. Jason

You have posted in the wrong section - this is for CubeCart 3 (your store is CubeCart 4). I don't think the CC4 Google Checkout has this ability. I can see you offer PayPal, and PayPal IPN can be used for Digital Download (ie, instant access). Technically Google Checkout will allow the interrogation of an order via the Google Checkout API - but I don't think CubeCart 4 has this level of interaction. Jason

Hi, I can probably supply a quick CC4 demo install on my system as I have someone else who is interested in a store - you can test the water without spending the 20min or so on the install. PM me if this is of help - I need to create a demo anyway (using the free trial), so its not much extra work - you'll have virtually full access to the store features (apart from management of admin accounts) Jason

Depending on what you require, its possible to use CC4 with no additional coding due to the increased functionality. I'd also not be too worried by error reports. Check out the bug reports of the other carts, and you'll find similar reports. With open source, any support is entirely voluntary - if you purchase CC4 license, there will be a period of official support (but the forums may get a faster response "out of hours") CC3 is still a viable product to consider, with lots of modules and knowledge. However, CC4 is now more mainstream and I personally offer CC4 as my only solution. In any event, if you have the times, the only true way to tell is to run a trial. CC4 has a 30-day trial, and CC3 can be installed with no payment (with a small fee to remove the copyright message on the page title and footer). I'd advise you give CC4 a try - ask if you need help installing/setting up, and if you don't get on with it after asking for help, then look at the others. Jason

Font Tags in HTML, missing ALT tags and Logo linking; Most of this can be fixed with a new/better/tweaked template. Long Meta Tags; thats up to the store owner to fix -ie you. Magneto is an option, but its a fairly new product. Most of the above problems can also occur in other ecommerce packages. CubeCart uses a pretty good template engine, so you can easily tweak the "look" without getting too involved with PHP/mySQL. Getting a clean, modern, XHTML/CSS based template should help with SEO - as there will be less mark-up on the page compared with the actual content. I would suggest getting a 2nd opinion from someone used to working with CubeCart/OSC/Zen etc. Jason

The author is not active in CCF.org and so posting there will probably be a waste of time. Not all mods are in ccf.org - its a great resource, but there are some independent modders. A simple google for; seo mod cc3 will return the authors site, where you can download a trial (with a small advert at the footer - aka unlicensed CC3), and ifyou are happy then you can purchase to remove the adverts. Its very low-cost, so worth adding. Jason

So... you're using an ecommerce product for free, and also expecting some one else to provide their work for free. This is different to forums/blogs/non-profit making areas of the web. Why should people work for you for free? I note your site is not a charity, nor a non-profit. At some point, you will have to pay for work- or at least offer something in exchange. I don't think such a mod exists, free or otherwise. You can try contacting a developer in cubecartforums.org and be prepared to pay for their time - if this is important to you.

If the store was installed via cPanel/Fantasico, then the store URL will not contain "www." This means cookies against domain.com are different to www.domain.com This screws up the PayPal system, as the return URL will be the one stored in the store config. Edit /includes/global.inc.php change; $glob['storeURL' ] = 'http://yourstoreurl.co.uk' ; to $glob['storeURL' ] = 'http://www.yourstoreurl.co.uk' ; If you did a manual install, this shouldn't need doing. If this fixes the problem, then there is a .htaccess fix to force www (or you can lose the www - its actually depreciated)

You can download the latest version of cubecart (4.3.3) from the new ordering system. Version 4.2.2 is very old and should be upgraded as a matter of urgency. As a licence holder, you'll need to log in to the system, and you'll then see the file to download. https://cp.cubecart.com/login You should back-up your site, and download the backup to your local PC (and leave a copy of the server). Ensure the back-up contains a copy of the database as well as the store files. If you are not technical, you'll need someone to install it for you. If your store is modified, you will need updated versions of the mods, and these will also need to be re-installed. I also think the templates have a minor tweak when upgrading from older stores. On version 4.3.3, I can see a Google Export option under the "Export Catalog" menu, and the new code includes the required "condition" tag. Jason

Winmerge (google it) will help. It will compare files for changes - skipping whitespace etc. It would help if you know the purpose/structure of cubecart. Depending on your budget/timescale, you may be better off hiring someone to do it for you. Most work could be done offline, so your store should not suffer long term downtime. The biggest problem could be modders that encrpt their code - you may need updated versions, so it would be a good idea to contact each mod author for an update before starting work.

What do AlertPay say? If its appearing on their site, I would assume its their business rules that are generating it.

I won't recommend any specific companies as it will depend on where your customer base are based (geographically). If they are UK based, pick a host with a UK server (1&1 use German servers btw!). If they US based, get a server in that region etc etc. If the server is "across the pond" (ie your customers are UK based, but the server is in the US), you'll see 100ms+ latency to the server. If you keep it in the same country, you'll see better performance. Ok - these threads have a history of turning into "use xyz". I'd suggest you list your budget/size of site and where your main customer base will lie (its they are worldwide - you just need a good host!) Also bear in mind that many "hosting companies" are simply using reseller accounts, and are part-time operations. Jason

I would assume this is an Alertpay restriction, does the message appear on the CubeCart store, or on the Alertpay site? This may come down to your account status with Alertpay, there are higher restrictions on Personal and Personal Pro.

The code you need is; viewCat.tpl <div id="BreadCrumb"><strong>{LANG_DIR_LOC}</strong> <a href="index.php" title="{LANG_HOME}"><img src="skins/{VAL_SKIN}/styleImages/icons/home.gif" alt="{LANG_HOME}" border="0" /></a> {CURRENT_LOC}</div> viewProd.tpl <div id="BreadCrumb"><strong>{LANG_DIR_LOC}</strong> <a href="index.php" title="{LANG_HOME}"><img src="skins/{VAL_SKIN}/styleImages/icons/home.gif" alt="{LANG_HOME}" border="0" /></a> {CURRENT_DIR}</div> I assume you've not changed any php files (specifically viewcat.inc.php or viewprod.inc.php) to remove this feature.

Yes, for a basic store you'll need no PHP/mySQL changes. I've just finished a store selling Mobility Scooters This is pretty standard CC4. The only change is a Flash Slideshow (with appropriate XML generator) to the homepage. The customer did not want any major design work, so the template is a small tweak on the built-in ones with colour changes and logo addition. There was a minor release mid-project, and updating was very easy due to no code changes (and a minor template tweak). Depending on your clients needs, you may need to use 3rd party modifications, or even hire someone for bespoke work - so its worth downloading a trial of CC4 and getting to grips with it before you start quoting. If you are a skilled designer, then you may be able to trade skills with a developer.