Guest Posted October 30, 2005 Share Posted October 30, 2005 I set up the mals gateway and it does transfer my info to mals, and the order gets set up on their site... but... once they come back to my site, the shopping cart is still populated, as if they never went through the order process. How can I set the system to clear the cart upon successful return from mals? Quote Link to comment Share on other sites More sharing options...
Guest Posted October 30, 2005 Share Posted October 30, 2005 nobody using mals? This seems to be a big hole if it is indeed doing this for others. If it is only me, maybe there is some configuration I need to do? Quote Link to comment Share on other sites More sharing options...
Guest Posted October 31, 2005 Share Posted October 31, 2005 bump... a couple days, lots of reads but no responses... Can someone give a brother a hand here ? I need to get this cart up and running but the Mals cart seems non-functional because of this issue Quote Link to comment Share on other sites More sharing options...
Guest Posted November 1, 2005 Share Posted November 1, 2005 bump one would get the feeling that nobody is here if it were not fr the fact that this thread has 30 page views... too bad it has ZERO replies except for me Is nobody else using mals ? Quote Link to comment Share on other sites More sharing options...
Guest Posted November 1, 2005 Share Posted November 1, 2005 argggggggggg is anyone out there? what does a brother have to do to get some help? :w00t: Quote Link to comment Share on other sites More sharing options...
markscarts Posted November 2, 2005 Share Posted November 2, 2005 Hi dingfelder! I wasn't one of the "views," since I read the title and know absolutely nothing about mals. The only reason I'm reading it now is because of the other thread. If I had any suggestions for you, I'd be glad to offer them. Good luck! Quote Link to comment Share on other sites More sharing options...
markscarts Posted November 2, 2005 Share Posted November 2, 2005 Oh, BTW, have you opened a help ticket with CubeCart? Given some time, maybe Brooky could sort it out :rolleyes: Quote Link to comment Share on other sites More sharing options...
Guest Posted November 2, 2005 Share Posted November 2, 2005 good thought The bug report is now in the system: http://bugs.cubecart.com/?do=details&id=410 Quote Link to comment Share on other sites More sharing options...
markscarts Posted November 2, 2005 Share Posted November 2, 2005 OK, though I was thinking more along the lines of opening a service ticket through the customer service software. Go to the main page and seek it out. OTOH, if you haven't purchased a license, and don't feel right about opening a ticket, you could wait on the Flyspray program. ;) Quote Link to comment Share on other sites More sharing options...
Guest Posted November 2, 2005 Share Posted November 2, 2005 I did try and open a ticket there but it says you must be a "customer" which I assume means a paid customer (since I am logged in and it still complains) I certainly am considering bcoming a (paid) customer if I can get the system up and running but this bug makes me hesitate. So, Im not sure what other option there is (other than opening a defect in the bug system like I did) Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted November 3, 2005 Share Posted November 3, 2005 Hi, I was unaware of this problem BUT I can see that it is an issue. Thanks for the bug report I'll do my utmost to have it fixed in 3.0.6 due in eht next few days. It will take a little experimentation. Out of interest does Mals-E successfully return you to the confirmation screen of your store? Quote Link to comment Share on other sites More sharing options...
Guest Posted November 3, 2005 Share Posted November 3, 2005 OK, to help test and fix this issue, I did the following steps: after adding something to cart, select view cart. basket shows address and order --> /cart.php?act=step4 press continue basket shows 1 radio button for credit card --> cart.php?act=step5 (Q - if only one option, why make them select a radio button? seems unneeded) press continue see a "transferring" screen you get to http://wwX.aitsafe.com/cf/pay.cfm (wwwX changes for each site) shows the order and address correctly press continue brings you to a ssl payment page enter credit card 4111111111111111 , leave date and use verification 666 press order now brings you to https://wwX.aitsafe.com/secure/payprocess.pht which shows: Thank you. Your order has been successfully processed. press back to site button brings you back to the main site, where you are still logged in and cart is still filled. maybe it needs to bring you to some other URL that does the clearing? (im not sure what the confirmation screen page URL is) Quote Link to comment Share on other sites More sharing options...
Guest ColeFlournoy Posted November 3, 2005 Share Posted November 3, 2005 Hi -- I have this same problem with PayPal Pro. I mainly use Firefox and that may have something to do with it but i've had several customers tell me they had that problem too that do not use firefox - so I'm stumped... Anybody else had this problem useing paypal or any other gateway? Quote Link to comment Share on other sites More sharing options...
Guest Posted November 4, 2005 Share Posted November 4, 2005 can someone confirm what page I should be returning to from the mals site? Quote Link to comment Share on other sites More sharing options...
Guest Posted November 7, 2005 Share Posted November 7, 2005 Dingfelder, I have seen your threads on this - at the moment I am stumped with this too. I have a client's store just waiting to be upgraded to 3.05 but I can't see a way of returning to empty the cart as Mals-e cannot return to anything other than a static html page as far as I can see. It will not let you go back to where a customer session is still active to enable a return to the store, clearing the cart. I have a very flaky work around for my CC 2.07 store which seems to only make sense to about 25% of shoppers who use it, who don't read that they need Pop-ups enabled. My client has spent hours onbuilding the store and really hates this situation and I will not implement 3.05 or 6 or whatever until it can be fixed - Brooky please!! My rubbish work - around ( came from help in prvious cc2 thereads now deleted) Customer goes from the order.php page to checkout. This page goes to secure.php page which then sends the summary of the cart to Mals-e in a new page which pops up over the top leaving secure.php still there behind it. The return from Mals-e goes to a static page on the site thanks.html A javascript triggered by clicking "click here" closes that window to reveal the secure.php page they came from. They then click " CLICK HERE" to confirm their purchase and get to a page where they can go back to the store. Try it here if you like www.devotion.co.uk/store login as [email protected] password ohbert Use a test card number for purchases 4111 1111 1111 1111 1111 any valid date and verification number. I won't upgrade till this is fixed I'm afraid. Quote Link to comment Share on other sites More sharing options...
Guest bikeman Posted November 7, 2005 Share Posted November 7, 2005 Why are you linking cube cart to Mal's? Surely both are shopping carts. Mal doesn't offer any payment processing. What's the point? Quote Link to comment Share on other sites More sharing options...
Guest Posted November 7, 2005 Share Posted November 7, 2005 mals has secure card entry and you can go to their site to view outstanding orders Quote Link to comment Share on other sites More sharing options...
Guest Posted November 7, 2005 Share Posted November 7, 2005 Mals in this case is not used as a shopping cart. It takes the basket from CC as single item "order" . It also has some good automated batch order processing we use. Mainly it is used as a free, secure way to take cards and manually clear them through a Pdq terminal machine. Quote Link to comment Share on other sites More sharing options...
Guest bikeman Posted November 8, 2005 Share Posted November 8, 2005 Wouldn't it be easier to just get enable SSL and collect card details via cube cart for processing offline. I don't do this myself but it is something I may want to do so I am enquirying to understand the carts limitations. Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted November 8, 2005 Share Posted November 8, 2005 Wouldn't it be easier to just get enable SSL and collect card details via cube cart for processing offline. I don't do this myself but it is something I may want to do so I am enquirying to understand the carts limitations. Hi no there are far to many security implications. The solution is to clear the basket just after the form is posted to Mals-E. I'm working on this today and fix should be out tomorrow. Quote Link to comment Share on other sites More sharing options...
Guest Posted November 8, 2005 Share Posted November 8, 2005 should the cart be cleard at that moment? I was pondering having the return url from mals return you to the "clear cart url" instead of clearing it as you goto their site. What im thinking is: If I enter data into my cart, and go to their site, then realize I didnt want to hit submit, but instread go back to cubecart, it would be great if my cart still had my order since I did not complete the credit card entry Does that make sense? Quote Link to comment Share on other sites More sharing options...
Guest bikeman Posted November 8, 2005 Share Posted November 8, 2005 Wouldn't it be easier to just get enable SSL and collect card details via cube cart for processing offline. I don't do this myself but it is something I may want to do so I am enquirying to understand the carts limitations. Hi no there are far to many security implications. The solution is to clear the basket just after the form is posted to Mals-E. So what is the enable SSL option for in admin? Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted November 8, 2005 Share Posted November 8, 2005 Hi, Try this: /modules/gateway/mals-e/transfer.inc.php Works for me ;)transfer.inc.zip Quote Link to comment Share on other sites More sharing options...
Guest Posted November 8, 2005 Share Posted November 8, 2005 what url shouldI be returning to from mals when I am done on their site? I assume I just replace the transfer.inc.php file with the one you attached and don't need to do anything else? Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted November 9, 2005 Share Posted November 9, 2005 Hi, Try this version just uploaded to your server and set the return URL to. http://www.example.com/store/confirmed.php Replace http://www.example.com/store/ with the path to your store. Thanks for your assistance and testing. Quote Link to comment Share on other sites More sharing options...
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