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adding new product atributes/options


huggettm

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hello, trying to add new product options to existing products

the option - in this case colour already existed and i have added new option values..

however when i try to assign these to products instead of putting these new option values in the existing drop down menu's

it creates a new drop down menu on the product page for these extra colours.

any ideas why??

Thanks

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Are you selecting the exact same option name?

yup, exact same option name, but instead of adding it to the options/menu bar it creates a new one.

for example someone would have the option to choose a black t-shirt, then at the bottom of the menu options could choose it to be blue... obviosuly i dont want this!!

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Hmm. Well that's odd. I have a similar set up for some of my corsets and never saw this. If you want to pm me your login info or set up a temporary admin login, I will be happy to check it out for you. Hard to say without seeing how you have the options set up.

The only time I've had this problem was when I accidentally had "size" and "sizes" as the option name early on :)

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  • 10 months later...

Hi - I am having this exact problem now... is there an answer somewhere? the option name is spelled correctly - but a new dropdown is created for the new options I have added instead of them showing up in the existing dropdown. HELP!! thanks is advance... Sue

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