Cubecart complaing about ioncube

[Guest scottm]

I have a CubeCart site. The server was recently updated to PHP 5.3 and CubeCart was recently updated to 5.1.1. When I visit the website, I get a complaint about ioncube not being loaded:

Site error: the file /home/xxxxx/public_html/index_enc_ion.php requires the ionCube PHP Loader ioncube_loader_lin_5.3.so to be installed by the site administrator.

but Ioncube and Zend are installed.  If I visit a phpinfo page in the exact same directory:

This program makes use of the Zend Scripting Language Engine:

Zend Engine v2.3.0, Copyright © 1998-2012 Zend Technologies

	with the ionCube PHP Loader v4.0.12, Copyright © 2002-2011, by ionCube Ltd., and

	with Zend Guard Loader v3.3, Copyright © 1998-2010, by Zend Technologies

I'm not sure what to do.

[bsmither]

Welcome scottm! Glad to see you made it to the forums.

In the phpinfo file you built, please add this above the phpinfo() statement:

echo (extension_loaded('ionCube Loader'))?"Loader available":"Loader not available";

Additionally, near the bottom of the PHP Info table, look for the Additional Modules section. "ionCube Loader" should be there.

Also note if this is expressed as ioncube (lower-case c) or ionCube (upper-case C). There was an issue about this a couple years back.

[Guest scottm]

That seems to be resolved now. It looks like the phpinfo page I had was using an alternate php.ini file.

However, a new problem has popped up, instead of the website all I'm getting is a bunch of garbage on the website:

�����������v��W�^�z-�ǿ

Any clues on how to resolve that?

[Dirty Butter]

Is your store live or just set to show you the store when it's offline? If it's offline for customers there is a bug fix for this.

[Robsta]

The versions of Ioncube are different, and not compatible.

CubeCart is encoded with a newer version of Ioncube than the server has, so the message is saying to upgrade the server.

Just use Zend if it's installed.