Ben224 Posted May 10, 2013 Share Posted May 10, 2013 Hi there, Is there an overview of the All in one Shipping Module facility. It looks great but I cant find the support documentation for setting it up and undersatanding how it works. Anyone? I'm running 5.2.2 Thanks in advance. Quote Link to comment Share on other sites More sharing options...
Ben224 Posted June 7, 2013 Author Share Posted June 7, 2013 Hello fellow Cubecarters, I am having difficulty with the new all in one shipping matrix. It's a welcome addition to 5.2.2 but I have found that when an item has sold out my shopping cart still processes that item as though it was still available and in stock. Looking at the backend of the site I see that an item is clearly marked '0' in the 'stock level' field but the item continues to be available on the product description page and indeed can be added to the cart and purchased. Basically this leads to sales of stock that I don't have which is very bad. Looking at Cubecart 'store settings' under the 'stock' tab I have unchecked 'Allow out-of-stock purchases' so I know that this is not causing the issue. Can anyone assist with this (Bsmither?) Has anyone else experienced this? Many thanks in advance Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 7, 2013 Share Posted June 7, 2013 Are you using the Option Matrix for products? Quote Link to comment Share on other sites More sharing options...
Ben224 Posted June 7, 2013 Author Share Posted June 7, 2013 Hi thanks for responding. Yes using it for products. Clothing in this instance. I have size and colour variations which all need separate stock levels. Many thanks Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 7, 2013 Share Posted June 7, 2013 That MAY be important, but I don't know enough to be of any help. Does stock work correctly with the Print Order Form? Quote Link to comment Share on other sites More sharing options...
Ben224 Posted June 7, 2013 Author Share Posted June 7, 2013 This is a good point and I had considered this earlier. I have already unchecked the 'Use Stock Level' in 'General' but this did not resolve the issue. ThanksThe only way an item will go out of stock is if I manually switch it off under 'Options' 'Product Options' uncheck the variant. This is fine but I need this to happen automatically rather than manually unchecking the variant each time the stock level reaches zero. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 7, 2013 Share Posted June 7, 2013 So it sounds like the issue is with the Options Matrix, rather than the All in One Shipping. Quote Link to comment Share on other sites More sharing options...
Ben224 Posted June 7, 2013 Author Share Posted June 7, 2013 I guess so. I had seen them as one and the same thing as I hadn't had access to the 'Options matrix' prior to upgrading to V5.2.2 and implementing the 'All in Shipping Module'. Thanks Quote Link to comment Share on other sites More sharing options...
Ben224 Posted June 7, 2013 Author Share Posted June 7, 2013 Yes I see what you are saying now. I think I probably initiated both functionalities at the same time after I upgraded and have confused them as one. You are right this is infact not related to the 'All in One Shipping Module' but very much the 'Options Matrix' thanks for the clarity. Can anyone assist with the 'Options Matrix' in this case? Many thanks Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 7, 2013 Share Posted June 7, 2013 They are entirely separate, but both are recent CC additions. All in One is some version of Estelle's shipping mod, but the Options Matrix is brand new. Like most new products - there are aspects that still need tweaking - the stock level part for sure. Search on this forum and you'll find several discussions of the Option Matrix. I suggest you create a new post with your issue and ask for help with the Options Matrix if you don't see what you need. Quote Link to comment Share on other sites More sharing options...
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