dcmgraphics Posted July 7, 2014 Share Posted July 7, 2014 Every once in a while my website will have issues when a customer adds product to the shopping cart it will show it was added, but then if they go to the cart it says it's empty. Then the customer can try to add product again, it will show 2 items in cart, but when you click on the shopping cart, it says it's empty. I've been able to cure this by clearing the cache under maintenence. This fixes the issue for a while, but then it reoccures. Anyone know why this is happening? Running latest version CC 5.2.12 Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted July 7, 2014 Share Posted July 7, 2014 Please check the cookie domain is set under SSL settings section of the admin control panel. Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted July 7, 2014 Share Posted July 7, 2014 Or alternatively ensure you have the correct rewrite commands in your .htaccess file to ensure that you always use a domain with or without the www prefix and ensure that your chouce matches the store url and ssl url. This symptom is typical of switching between the two on pages within a store Al's suggestion should also fix it but this solution has the advantage that it also stops duplicate page content penalties Thanks Ian Quote Link to comment Share on other sites More sharing options...
dcmgraphics Posted July 7, 2014 Author Share Posted July 7, 2014 Thank you Al, I did not have the Cookie domain set, so hopefully this will fix it. Quote Link to comment Share on other sites More sharing options...
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