Ggib Posted January 7, 2015 Share Posted January 7, 2015 Please can you explain why orders that are created manually (through entering them on the admin side rather than the storefront side) do not show up on the transaction log page, the customer list page or also the statistics page. We have added the orders manually as a result of purchases being made by alternative means rather than directly through our cube cart site but we would still like to able to include them as a regular storefront type order for our records. Any help would be appreciated. Thanks Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 7, 2015 Share Posted January 7, 2015 Hi! - They will show in the statistics page if the order is "processing" or "complete". - The transaction log records payment transactions only for orders placed on the front end. - If you first create a customer record, then create the order having selected the customer as you type their name it will link the order to their account. As you type you should see a search menu. If you type for example their last name and click the found result it will associate their customer ID number to their order. If you carry on typing without selecting a pre existing customer it won't link it to a customers account. I hope this makes sense. Quote Link to comment Share on other sites More sharing options...
Ggib Posted January 8, 2015 Author Share Posted January 8, 2015 OK Great - will try that with the next one. Thanks Quote Link to comment Share on other sites More sharing options...
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