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  1. Having not used my site for a while I have just tried to login to make some changes but I am no longer getting access to the initial admin login page. I just seem to be directed to my home page instead. Any clues as to what is going on? I am typing my web site name followed by /admin and the code I was originally given and then .php
  2. How do I create an error log?
  3. Hi, I have been trying to complete the set up process from the link given on that error message. If I go to the upgrade page within admin it says the version is up to date and there are no further upgrades. It appears the version is up to date 6-2-8 but the database is still 6-2-6 somehow. We have a skin we do not want to lose.
  4. My dashboard is giving me an error message saying; WARNING: Your store appears to be using source code from 6.2.8 but the database is still at 6.2.6. Please complete the upgrade by running the setup process.s However if I try to run the setup I get an error message of 504 or 503 Gateway timed out and server stopped responding. Please can you explain how to rectify this?et We also cannot seem to create any more items or process orders at the moment. Please can you also clarify what might be going on and what needs to be done to sort it out? Thanks
  5. Hi Please can you explain how to stop out of stock products from being displayed on the storefront? Thanks
  6. Nothing came through on pending. Cant seem to PM you bsmither
  7. Not sure how to test it out other than someone placing an order.
  8. We did have the order status for admin email notifications set to processing. I have now changed it to pending to see if that makes any difference. We also no longer receive emails on completed emails. Although I am not sure where this one is generated. Could there be an error under our email sending method perhaps?
  9. I have checked the language setup in admin and the default language is English. When I look under the actual UK flag for the Admin: Order received email template it comes up as English. When I test the email on Advance settings page I get the message that the test failed to execute but we do then receive an email saying testing cube cart
  10. I know - that's what made me wonder if there's a glitch in there somewhere!
  11. Any clues on how to solve the problem we are having - no email notifications coming through? Unlike bos (glad your situation is sorted!) our site is English so no problems with translation of templates there. Any other ideas? It was all running smoothly until quite recently.
  12. We are running version 6.0.12 and on the upgrade tab it says we are running the latest version. The language is set to English UK We do not get any email notifications. What I meant by the 'new order' comment was that, similarly to the person named bos who raised this topic, when we try and edit Admin:Order received it says New Order in the box and German as the language - there are eight flags showing How do I test to see if the email file has been corrupted?
  13. Hi, We have got the same problem in that we are also no longer getting emails to notifify us that an order has been placed. We are also getting the same message as bos on testing the email. The output buffering is 4096 as expected but we also get New order and the language set as german(!) when looking at the Admin: order received email template Would be very interested to hear what the solution us and also why this has started happening. Thanks
  14. OK Thanks for that. I have got our web hosters looking at the problem now - of course they keep trying to blame Cubecart or the number of plugins etc. Will look into their VPS option too if they don't come up with anything.
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