Atechstl Posted April 17, 2015 Share Posted April 17, 2015 Upgraded from 5.2.16 to 6.0.2. We noticed that certain products aren't being displayed in the product category. The product is Active and in Stock. If we move the product to another category it works however if we put it back to the correct category it won't be displayed. Any ideas? Quote Link to comment Share on other sites More sharing options...
bsmither Posted April 18, 2015 Share Posted April 18, 2015 Just a thought -- haven't looked into it yet: Is this suspect product associated with any category (that is, you can associate a product to more than one category) that is disabled or hidden?This is the kind of problem that someone will need to make a deep analysis of the product and category parameters. Quote Link to comment Share on other sites More sharing options...
Atechstl Posted April 18, 2015 Author Share Posted April 18, 2015 The affected products that are not being displayed are only associated to one category. Quote Link to comment Share on other sites More sharing options...
bsmither Posted April 18, 2015 Share Posted April 18, 2015 If you have some support tickets remaining from your CC5 usage, you may wish to have the CubeCart developer try to find the reason for this.If not, I am curious to discover why this situation exists. If you are willing, send me a PM with your email address. Quote Link to comment Share on other sites More sharing options...
Atechstl Posted April 18, 2015 Author Share Posted April 18, 2015 I actually have 50 credits still. . They won't look at it till Monday but when they do I will provide the details. Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted April 18, 2015 Share Posted April 18, 2015 The affected products that are not being displayed are only associated to one category. Is that one category hidden / disabled ?Try creating another category and moving all affected products to that category - do they then still show ?Ian Quote Link to comment Share on other sites More sharing options...
Atechstl Posted April 19, 2015 Author Share Posted April 19, 2015 The Category is not disabled as other products are being displayed without issue. The product works fine in a different categories. the problem is there are several hundred items. I don't know which items are not being displayed. I suppose adding a new category and migrating everything over would solve the problem. I have a ticket opened. Perhaps they will find a fix tomorrow. I will keep the board posted with what I find. Quote Link to comment Share on other sites More sharing options...
Atechstl Posted April 20, 2015 Author Share Posted April 20, 2015 This appeared to be a pagination issue. Support was able to resolve it. I'm not sure exactly what they did they were able to display more products per page. Perhaps a setting. Quote Link to comment Share on other sites More sharing options...
bsmither Posted April 20, 2015 Share Posted April 20, 2015 OMG!Products went 'missing' because Cubecart only shows 12 (for Foundation) products at a time in the View Category page, and we didn't think to suggest asking for Page 2?If using a CC5 skin with CC6, I would think there would still be the pagination sequence.Hmm. Quote Link to comment Share on other sites More sharing options...
Atechstl Posted April 21, 2015 Author Share Posted April 21, 2015 At the moment I am not using the Foundation skin. I am on a CC5. I am trying to edit the CC6 Foundation skin to eventually use but it isn't not as easy as it used to be. I am several hours in and got a few things accomplished. Quote Link to comment Share on other sites More sharing options...
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