christinajj Posted May 9, 2016 Share Posted May 9, 2016 Hello, I'm new to cubecart - am doing some digital marketing work for a site that runs on it but finding that every time I run a database backup & then download it, the file stalls right at the end of the backup download to my PC (on both windows & mac). I've cleared the SQL cache & still having this problem. Any ideas? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted May 9, 2016 Share Posted May 9, 2016 I haven't had success with the backup within CC since Sept., 2015. I get the same results, processing for a while and then just stops. And I always leave out the Filemanager files. So I do the backups from cPanel. Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted May 10, 2016 Share Posted May 10, 2016 Unless you have very small websites (and even then on many hosting company's configuration) then the CubeCart backup utility will time out because it takes longer than he server settings allow a process to run. Cheaper hosting packages will generally have lower limits and also be slower servers and so processes will take longer but even then, on even reasonably large sites even th best hosting probably won't be able to cope. DB - doing a copy of the database through cPanel / phpMyAdmin is very quick and simple and always advisable regardless of other backups are available although not strictly needed as you are hosted with us. We use the R1Soft backup system and you can restore individual files, a directory or your whole hosting account and also a database to any 8-hourly point in time in the last week ! Ian Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.