Orders automatically changing from Pending to Cancelled after order submission

[Kwikmed]

Hi

Am running version  6.1.0  having problem with new orders shop changing order status from PENDING to CANCELLED.  Any help is appreciated.

Thanks

[Dirty Butter]

Hi Kwikmed! Welcome to the forums. Is this an upgrade or a new install? If upgrade, from what?

I can't help, but someone who can would probably want you to create the error log if you haven't already. Once you've done that, please post messages from there. Also, there is a Transaction log tab and a History tab of who/what made changes to your order. Please tell us what is there for one of these cancelled orders.

[Kwikmed]

Hi DB,

 

Thank you for your response.  It's an upgrade through the builtin function.  Created erro-log file please see below:

 

[02-Nov-2016 09:37:03 Europe/London] PHP Warning:  Invalid argument supplied for foreach() in /home/kwikmwla/public_html/modules/shipping/All_In_One_Shipping/shipping.class.php on line 46
[02-Nov-2016 09:43:34 Europe/London] PHP Warning:  array_keys() expects parameter 1 to be array, boolean given in /home/kwikmwla/public_html/admin_XXXXXX/sources/dashboard.index.inc.php on line 311
[02-Nov-2016 09:54:03 Europe/London] PHP Warning:  Invalid argument supplied for foreach() in /home/kwikmwla/public_html/modules/shipping/All_In_One_Shipping/shipping.class.php on line 46
[02-Nov-2016 11:59:54 Europe/London] PHP Warning:  Invalid argument supplied for foreach() in /home/kwikmwla/public_html/modules/shipping/All_In_One_Shipping/shipping.class.php on line 46
[02-Nov-2016 12:01:12 Europe/London] PHP Warning:  Invalid argument supplied for foreach() in /home/kwikmwla/public_html/modules/shipping/All_In_One_Shipping/shipping.class.php on line 46
[02-Nov-2016 12:42:35 Europe/London] PHP Warning:  Invalid argument supplied for foreach() in /home/kwikmwla/public_html/modules/shipping/All_In_One_Shipping/shipping.class.php on line 46
[02-Nov-2016 13:05:57 Europe/London] PHP Warning:  Invalid argument supplied for foreach() in /home/kwikmwla/public_html/modules/shipping/All_In_One_Shipping/shipping.class.php on line 46
[02-Nov-2016 13:10:33 Europe/London] PHP Warning:  Invalid argument supplied for foreach() in /home/kwikmwla/public_html/modules/shipping/All_In_One_Shipping/shipping.class.php on line 46
[02-Nov-2016 13:15:30 Europe/London] PHP Warning:  Invalid argument supplied for foreach() in /home/kwikmwla/public_html/modules/shipping/All_In_One_Shipping/shipping.class.php on line 46
[02-Nov-2016 15:05:13 Europe/London] PHP Warning:  Invalid argument supplied for foreach() in 

 

Thank you for your help.

 

Best

Edited November 2, 2016 by havenswift-hosting
Removed admin specific url

[havenswift-hosting]

Have you checked that you are running the very latest version of the All in One Shipping extension - check via "Manage Extensions" against the latest shown here https://www.cubecart.com/extensions/shipping-methods/-all-in-one-shipping

[Kwikmed]

Hello,

Just installed this plugin but still same issue.  By the way I am using 2checkout as gateway if this has anything to do?

Thanks

[Dirty Butter]

Assuming you've renamed your admin - would that effect the settings in 2checkout?? Please provide the Transaction and History tab contents of one of these orders that cancelled itself.