helenyork Posted December 20, 2016 Share Posted December 20, 2016 Not Acceptable An appropriate representation of the requested resource /admin_XXXXX.php could not be found on this server. Additionally, a 406 Not Acceptable error was encountered while trying to use an ErrorDocument to handle the request. Quote Link to comment Share on other sites More sharing options...
keat Posted December 20, 2016 Share Posted December 20, 2016 I did a quick google search, and a number of results mentioned mod security causing " An appropriate representation of the requested resource " Whether or not this is your issue though, I've no idea. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted December 20, 2016 Share Posted December 20, 2016 @helenyork Please BEFORE you save your post on this forum - edit all information about your site that shows your re-named admin folder/file. I've XXX'd out yours in the post above. Have you checked to be sure the naming in global.inc.php in the includes file matches the browser login url for your admin_XXX?? What were you doing to get this error message? Has your site ever worked since upgrading to 6.1.1?? Quote Link to comment Share on other sites More sharing options...
keat Posted December 20, 2016 Share Posted December 20, 2016 I also found this, which also mentions Mod Security rules. I know it's a differenet piece of software, but has a very similar outcome. http://osticket.com/forum/discussion/77653/getting-406-not-acceptable-an-appropriate-represen-tickets-php-could-not-be-found-on-this-server Quote Link to comment Share on other sites More sharing options...
helenyork Posted December 20, 2016 Author Share Posted December 20, 2016 thanks for the help i will be looking into it as soon as possible Quote Link to comment Share on other sites More sharing options...
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