mobisat Posted May 10, 2018 Share Posted May 10, 2018 I have been trying to take out a subscription on the Cubecart Support plan page for what seems like the past hour. I enter all the details and click subscribe now, the page refreshes and takes me back to the enter my details. If I go into invoices etc. nothing is registered? I have tried with Firefox and Edge, rebooted pc and router, still the same Any ideas Link to comment Share on other sites More sharing options...
Al Brookbanks Posted May 10, 2018 Share Posted May 10, 2018 I'm sorry to hear you are having problems. There are no known issues on our end. Maybe if you can PM me or email sales [at] cubecart (dot) com the email address you are using to login or register we can look at your account. Due to the upcoming privacy law changes we have had to make some significant privacy changes to our database so there could be a problem. Again I'm sorry for any inconvenience caused. Link to comment Share on other sites More sharing options...
mobisat Posted May 10, 2018 Author Share Posted May 10, 2018 PM sent, many thanks. Link to comment Share on other sites More sharing options...
Al Brookbanks Posted May 10, 2018 Share Posted May 10, 2018 All fixed now. We had a GeoIP database fault which is now resolved. 1 Link to comment Share on other sites More sharing options...
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