Jump to content

Unable to login to Admin since latest upgrade


quantument

Recommended Posts

Hi. I'm getting an 'Invalid username or password' error when trying to log into my store since the latest upgrade. I actually have a number of stores and the others are fine. They are all running PHP 7.4, including the one that is failing. I also tried raising the PHP level to 8 on the one that is failing, but no luck.

Does anyone have any ideas please?

Link to comment
Share on other sites

Trying to login to the admin screen. A manual reinstall seems to really have buggered it up. The store is no longer working, and when I try to run setup I get:-

 

[Exception] /home/always/public_html/setup/index.php:271 - Call to undefined function mysql_get_client_info()

I'm trying a restore now to get back to before the update.

Ok, I've restored it back to the previous version and all is working again. What would be the best next course of action?

 

Link to comment
Share on other sites

There is a test in line 271 that asks PHP if a certain function is available. That function should be available if the PHP running that installation has the MySQLi extension installed. The test is probably failing because the PHP extension MySQLi might not be installed - and neither is the older obsolete MySQL(non-i) extension.

But if any database extension wasn't installed, I think not even the storefront would work.

And how would CubeCart even work before the upgrade?

Edited by bsmither
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...