Claudia Posted February 24 Share Posted February 24 I upgraded to 6.4.10 and all went fine. Could see my admin and storefront - even custom skins. I knew I had to still update my admin/sources files to match my custom admin skin. When I cleared my cache in admin everything disappeared. White screen in admin and store front. I have tried reinstalling with and without my custom files and still get the white screens. My error log in cpanel is Huge!! from this and before. He are some from today. What should I do? [24-Feb-2023 15:00:12 America/Louisville] PHP Warning: Undefined array key "_g" in /home/xxxxx/public_html/classes/ssl.class.php on line 39 [24-Feb-2023 19:29:15 UTC] PHP Warning: Undefined array key "ADMIN_URL" in /home/xxxxx/public_html/cache/skin/26680caf5441a1ba00cf28d03267ef60abd0b2db_0.file.skin.install.php.php on line 350 [24-Feb-2023 19:29:15 UTC] PHP Warning: Attempt to read property "value" on null in /home/xxxxx/public_html/cache/skin/26680caf5441a1ba00cf28d03267ef60abd0b2db_0.file.skin.install.php.php on line 350 [24-Feb-2023 19:29:15 UTC] PHP Warning: Undefined array key "ADMIN_URL" in /home/xxxxx/public_html/cache/skin/26680caf5441a1ba00cf28d03267ef60abd0b2db_0.file.skin.install.php.php on line 351 [24-Feb-2023 19:29:15 UTC] PHP Warning: Attempt to read property "value" on null in /home/xxxxx/public_html/cache/skin/26680caf5441a1ba00cf28d03267ef60abd0b2db_0.file.skin.install.php.php on line 351 [24-Feb-2023 19:29:15 UTC] PHP Warning: Undefined array key "STORE_URL" in /home/xxxxx/public_html/cache/skin/26680caf5441a1ba00cf28d03267ef60abd0b2db_0.file.skin.install.php.php on line 357 [24-Feb-2023 19:29:15 UTC] PHP Warning: Attempt to read property "value" on null in /home/xxxxx/public_html/cache/skin/26680caf5441a1ba00cf28d03267ef60abd0b2db_0.file.skin.install.php.php on line 357 [24-Feb-2023 19:29:15 UTC] PHP Warning: Undefined array key "STORE_URL" in /home/xxxxx/public_html/cache/skin/26680caf5441a1ba00cf28d03267ef60abd0b2db_0.file.skin.install.php.php on line 358 [24-Feb-2023 19:29:15 UTC] PHP Warning: Attempt to read property "value" on null in /home/xxxxx/public_html/cache/skin/26680caf5441a1ba00cf28d03267ef60abd0b2db_0.file.skin.install.php.php on line 358 [24-Feb-2023 19:29:55 UTC] PHP Warning: Undefined array key "ADMIN_URL" in /home/xxxxx/public_html/cache/skin/26680caf5441a1ba00cf28d03267ef60abd0b2db_0.file.skin.install.php.php on line 350 [24-Feb-2023 12:26:12 America/Louisville] PHP Warning: Undefined array key "HTTP_USER_AGENT" in /home/xxxxx/public_html/classes/session.class.php on line 676 [24-Feb-2023 12:26:12 America/Louisville] PHP Warning: Undefined array key "HTTP_USER_AGENT" in /home/xxxxx/public_html/classes/session.class.php on line 676 [24-Feb-2023 12:26:12 America/Louisville] PHP Warning: Undefined array key "HTTP_USER_AGENT" in /home/xxxxx/public_html/classes/session.class.php on line 676 [24-Feb-2023 12:26:12 America/Louisville] PHP Warning: Undefined array key "HTTP_USER_AGENT" in /home/xxxxx/public_html/classes/session.class.php on line 676 Quote Link to comment Share on other sites More sharing options...
bsmither Posted February 24 Share Posted February 24 (edited) Almost 100%, undefined array keys aren't serious. The middle group of log entries shown above is from when setup was run. Are there any PHP Fatal Errors logged recently? Edited February 24 by bsmither Quote Link to comment Share on other sites More sharing options...
Claudia Posted February 24 Author Share Posted February 24 No PHP Fatal Errors that I can see I also got a lot of these but I thought it was because I didn't leave a space in the config file. I fixed that. quality="80"default to quality="80" default [24-Feb-2023 12:40:09 America/Louisville] PHP Warning: SimpleXMLElement::__construct() [<a href='http://docs.php.net/manual/en/simplexmlelement.construct.php'>simplexmlelement.construct.php</a>] Entity: line 62: parser error : attributes construct error in /home/cambarga/public_html/classes/gui.class.php on line 613 [24-Feb-2023 12:41:41 America/Louisville] PHP Warning: SimpleXMLElement::__construct() [<a href='http://docs.php.net/manual/en/simplexmlelement.construct.php'>simplexmlelement.construct.php</a>]: <image reference="large" maximum="600" quality="80"default="noimage.png" /> in /home/xxxxxx/public_html/classes/gui.class.php on line 613 Quote Link to comment Share on other sites More sharing options...
bsmither Posted February 24 Share Posted February 24 (edited) That would have caused a problem. I don't know if it would have caused a blank screen for both the storefront and admin backend, however. Edited February 24 by bsmither Quote Link to comment Share on other sites More sharing options...
Claudia Posted February 24 Author Share Posted February 24 I'll make sure all my skins uploaded have been changed. Thanks Brian If that's not it - "I'll be Back" LOL Quote Link to comment Share on other sites More sharing options...
bsmither Posted February 24 Share Posted February 24 Yes, that mistake in a skin's config.xml file would cause both the storefront and admin backend to have a Fatal Error. As an experiment, I edited a skin's config.xml file to resemble what you found: [24-Feb-2023 13:44:45 America/Los_Angeles] PHP Fatal error: [Exception] /media/Stuff/inetpub/CubeCart6.4.10/classes/gui.class.php:613 - String could not be parsed as XML [24-Feb-2023 13:44:45 America/Los_Angeles] PHP Stack trace: [24-Feb-2023 13:44:45 America/Los_Angeles] PHP 1. Debug->exceptionHandler($e = class Exception { protected $message = 'String could not be parsed as XML'; private string $string = ''; protected $code = 0; protected string $file = '/media/Stuff/inetpub/CubeCart6.4.10/classes/gui.class.php'; protected int $line = 613; private array $trace = [0 => ['file' => '/media/Stuff/inetpub/CubeCart6.4.10/classes/gui.class.php', 'line' => 613, 'function' => '__construct', 'class' => 'SimpleXMLElement', 'type' => '->'], 1 => ['file' => '/media/Stuff/inetpub/CubeCart6.4.10/classes/gui.class.php', 'line' => 630, 'function' => 'getSkinConfig', 'class' => 'GUI', 'type' => '->'], 2 => ['file' => '/media/Stuff/inetpub/CubeCart6.4.10/classes/gui.class.php', 'line' => 110, 'function' => 'listSkins', 'class' => 'GUI', 'type' => '->'], 3 => ['file' => '/media/Stuff/inetpub/CubeCart6.4.10/classes/gui.class.php', 'line' => 273, 'function' => '__construct', 'class' => 'GUI', 'type' => '->'], 4 => ['file' => '/media/Stuff/inetpub/CubeCart6.4.10/controllers/controller.admin.pre_session.inc.php', 'line' => 48, 'function' => 'getInstance', 'class' => 'GUI', 'type' => '::'], 5 => ['file' => '/media/Stuff/inetpub/CubeCart6.4.10/admin.php', 'line' => 34, 'args' => [0 => '/media/Stuff/inetpub/CubeCart6.4.10/controllers/controller.admin.pre_session.inc.php'], 'function' => 'include']]; private ?Throwable $previous = NULL; [24-Feb-2023 13:44:45 America/Los_Angeles] PHP 2. trigger_error($message = '[<strong>Exception</strong>] \t/media/Stuff/inetpub/CubeCart6.4.10/classes/gui.class.php:613 - String could not be parsed as XML', $error_level = 256) Quote Link to comment Share on other sites More sharing options...
Claudia Posted February 24 Author Share Posted February 24 Yep, that was the problem ... got it fixed now. Thanks Brian Quote Link to comment Share on other sites More sharing options...
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