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Al Brookbanks

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Posts posted by Al Brookbanks

  1. UK, US and FR merchants using PayPal Commerce are now able to offer their customers PayPal - Pay in 3.

    What is Pay in 3?

    PayPal Pay in 3 is an installment product that allows merchants to give shoppers increased buying power and flexibility to spread the cost of their purchase over time. Pay in 3 lets shoppers split their purchases into three interest free payments. The first instalment payment is charged at the time of the purchase. The subsequent payments are charged monthly on the same day from the customer's PayPal account via their debit card until the instalment purchase is paid off.

    How do I enable Pay in 3?

    Pay in 3 is already enabled but messaging has been added since 1.4 of the PayPal Commerce integration. We recommend all merchants upgrade to this version. 

    How can Pay in 3 help my business goals?

    • Increasing your conversion rates and revenues
      - Enabled purchased that would not have taken place if there was no instalment solution and/or increases the average order value.
    • Decrease cost of customer retention and acquisition
      - Pay Later is included in PayPal checkout ay no additional cost.
      - PayPal bears consumer risk while you get paid at the time of the transaction.
      - Seller protection.
    • Increasing customer loyalty and lifetime value
      - Customers more likely to make purchases from you with Pay Later as their purchase cost can be spread out.
      - No hidden fees.

    Are there any fees associated with PayPal Pai in 3?

    There are no fees for choosing to pay with PayPal Pay in 3, however if consumers are late with a payment they will be charged a late fee.


    Please contact PayPal Customer services or take a look at the FAQ.


  2. 2 hours ago, Claudia M said:

    I just had a sale thru Stripe that went thru fine.  However when I went to printout the invoice all the debug info is at the bottom of it.  I'm going back to version 3.0.2

    Version 3!? 😬

    You just need to turn off debug mode in the advanced section of your stores settings.

  3. I've created a new version which logs the stripe session id and session data before it transfers over to stripe for payment.

    If this issue occurs please check the order notes. There should be a value next to  Stripe Session ID as shown in pink below.

    • If there is not then Stripe isn't returning the session id we later need to look up the status
    • If there is then it's somehow getting lost by the time the customer gets to the order confirmation page which is when it is needed to look up payment status.

    Screenshot 2021-04-06 081219.png

  4. 4 minutes ago, DiMarca Online said:

    I had another one today 🤨

    The one today was paid by Bancontact (Belgian) and the one yesterday used iDeal (Dutch). Both what I had/have problems with within PayPal Commerce. Maybe there's a connection?

    Claudia, was that the case with yours as well?

    Thanks for the payment method isn't relevant as far as I can see. It's the checkout session ID as a whole. I'll get onto this again as soon as I can but I have to prorise my time on the tech support helpdesk.

  5. 1 minute ago, havenswift-hosting said:

    Their reply is spam - they have added an external link to your quoted text.  It will be removed soon and the offender banned

    It's not. I know Yarnell now. :) The link left in by mistake is to hs CubeCart store. 

    It's extremely challenging spotting spam at the moment. They are getting too clever. 

  6. LOL. I've seen this before. Your browser won't lie but your computer / smartphone image viewer / editor may remember the rotation you like to look at them.

    Its a simple as that I think.

    It would be interesting to see the image headers as it may have preferred rotation or something. Maybe smartphone photos add that?

    I was almost right....


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