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Everything posted by keat

  1. I considered that it may have been the email template, but I switched my language to French and the same gibberish appears. I've never meddled with any of the foriegn templates.
  2. When a customer follows the link in an order confirmation, back to his order on our web site, the order number field is populated with his order number. (mican skin) But when using the mobile skin however, it takes you to the web page, but the order number box isn't populated. Must be a skin issue, but any thoughts what ?
  3. It's been noted that the bottom of an order confirmation contains gibberish (see image) Any ideas where to start looking ?
  4. Noodleman thinks that it might be related to https://github.com/cubecart/v6/issues/2466
  5. Its definately related to a chached basket. I added a product with an option to my cart, then closed my browser. Created a matrix for the option and saved the changes. Going back and completing the order and the matrix code is not shown.
  6. Opening the overview tab and choose save/reload did update the product with the matrix code. However,we take about 200 orders daily, so opening each and every order, just to check if the matrix was populated isn't practical. I've been working with Noodleman on a project for the past few months, which is about to go live, if not this week then next. This relies heavily on the matrix codes being correctly passed, so just about all human intervention will be off the cards.
  7. I've not had to make any changes to the email templates, the matrix codes are being passed. I'm pretty confident in sayimg that should I search other orders for this matrix prodcut code, it will have been passed, It's always passed when I try to recreate the issue. My problem appears to be, occasionally some matrix codes are not passed, despite the matrix being populated. So in this instance, 6 items were passed with the matrix prodcut code and 1 wasn't, even though the matrix for this product was populated about 10 weeks ago. The only logical explanation I can come up with is that the customer added this product to his cart prior to me adding a matrix product code. eg: The product could be a glove with an option for XL. Prior to the matrix this would have been passed as GLV1, with a descriptive line stating XL. But siince adding a matrix, this should now be passed as GLV1-XL. If the customer has had GLV1 in his cached cart for weeks, how do I force an update to use the matrix. Is this even possible. ??
  8. I'm still getting orders where the matrix part code isn't being populated on some order confirmations. Customer ordered half a dozen products, some with matrix entries.. most of which worked. But one product didn't pass the matrix product code across, the matrix was applied to this product on the 30th of June. I can accept that maybe this product has been in his basket for 10 weeks or more (before the matrix change), so any thoughts on how I can fix this and force the correct code. We are about to go live with a system that fully requires these matrix items to work.
  9. keat

    moving site

    decided to do this with a clean install instead.
  10. I'm moving a V6 site (one of the later vesrions... not quite sure of the version) I've moved the files and created a new database on the new server, copied the tables over etc. The new datbase has a new name and I can't see where to change this in the cubecart files. Pretty sure it used to be ini.inc ? Any ideas where this moved to ?
  11. I deleted the user and recreated and now it's working. Very odd that it had issues with Brave and Edge but not Firefox
  12. If I try to manage extensions using edge or brave browser, I see a message saying that I don't the privileges. But with Firefox it opens. Also what's interesting.......... on Brave browser, I can't see any other admins. And I'm missing the 'super user' check box against this account, which I can see on Firefox and it's checked. Any ideas ?
  13. Brains suggestion is definately the way to go initially. Create a new file ini-custom.inc.php in the root of your store. I did have issues with the memory size when i did this, so you might want to play with this. <?php # Custom initialization commands # Filename: ini-custom.inc.php # File location: main CubeCart folder ini_set('memory_limit', '256M'); ini_set('max_execution_time', '60'); ini_set('error_log', 'error_log'); ini_set('log_errors', 'on'); ?> To add to this, Cubecart support is extermely fair. You'd be hard pushed to find dedicated product support at such a price anywhere else. https://www.cubecart.com/technical-support
  14. I was actually thinking along the lines, if a spider views a product could this be triggered as a human view and thus skew the poularity figures. Lets say google has a penchant for a particular page, this could show as a popular product even though it actually isnt.
  15. 2 hours later and I found it.
  16. I'd say only a few years ago, BSmither helped me out, but I've gone back 5 years on my threads and can't find it. He wrote a small change to the admin skin where when clicking on a product, it would open on the pricing tab. We are building a matrix, so I'm looking to modify this twaek so clicking on a product opens up on the options tab instead. Can anyone help me out finding thisas i'm struggling
  17. You could use the print order form extension as mentioned above. Then modify the wording on the form to say something along the lines: "We have received your order, we will check stock availability and contact you shortly with confirmation." Change the botton which says 'Print Order Form' to something like 'Submit for Quote'
  18. The admin side no longer complains, but I still get the 'invalid key' message
  19. maybe that was a poor example. Some of these things your'e suggesting to add already exist, which makes me think that the skin has maybe already been modified. eg: content.recaptcha.head.php, you're suggesting to create this file. but it already exists. So I'm unsure as to leave it or modify it. {if $RECAPTCHA=='2' || $RECAPTCHA=='3'} <script src="https://www.google.com/recaptcha/api.js"></script> {/if} {if $RECAPTCHA=='3'} <script> function recaptchaSubmit(token) { $('.g-recaptcha').closest("form").submit(); } </script> {/if}
  20. just the first step alone. My config.xml is populated with all sorts. I found a number of discrepancies between your etone and my korouto <?xml version="1.0"?> <skin version="3.1"> <info> <!-- UIDs can be generated on the unix/linux command line using `uuid -v4`, or you can use any string, as long as you think it wont accidentally be picked by anyone else A good example of the latter would be something like '[email protected]'. While not necessarily an active email address, it's a pretty good approximation of a unique key --> <uid>[email protected]</uid> <type>skin</type> <name><![CDATA[kurouto]]></name> <display><![CDATA[Kurouto]]></display> <version>1.0.3</version> <minVersion>5.0.0a</minVersion> <maxVersion>5.1.*</maxVersion> <creator>CubeCart Ltd</creator> <homepage>http://www.cubecart.com</homepage> <mobile>false</mobile> </info> <layout> <products> <perpage amount="6" /> <perpage default="true" amount="12" /> <perpage amount="24" /> <perpage amount="48" /> <perpage amount="96" /> </products> </layout> <styles> <style images="true" default="true"> <!-- images: TRUE tells the template system that this style has its own image folder. FALSE would use the contents in the root of the images folder --> <directory>blue</directory> <name><![CDATA[Blue]]></name> <description><![CDATA[Blue style]]></description> <default /> </style> <style images="true"> <directory>green</directory> <name><![CDATA[Green]]></name> <description><![CDATA[Green style]]></description> </style> <style images="true"> <directory>grey</directory> <name><![CDATA[Grey]]></name> <description><![CDATA[Grey style]]></description> </style> <style images="true"> <directory>orange</directory> <name><![CDATA[Orange]]></name> <description><![CDATA[Orange style]]></description> </style> <style images="true"> <directory>purple</directory> <name><![CDATA[Purple]]></name> <description><![CDATA[Purple style]]></description> </style> <style images="true"> <directory>red</directory> <name><![CDATA[Red]]></name> <description><![CDATA[Red style]]></description> </style> </styles> <images> <!-- Common --> <image reference="thumbnail" maximum="138" quality="75" default="noimage_thumbnail.png" /> <!-- Category Page --> <image reference="category" maximum="580" quality="100" default="" /><!-- Doesnt need a default --> <image reference="subcategory" maximum="70" quality="70" default="noimage_subcategory.png" /> <!-- Product Page --> <image reference="gallery" maximum="50" quality="60" default="noimage_gallery.png" /> <image reference="normal" maximum="270" quality="90" default="noimage_normal.png" /> <image reference="enlarge" maximum="600" quality="90" default="" /><!-- Doesnt need a default --> <!-- Possible names (sizes): thumbnail (138), product(300-ish), enlarged (big), zoom (bigger, poss. source?) --> <!-- These are the ones currently in use --> <image reference="tiny" maximum="30" quality="75" default="noimage_thumbnail_tiny.png" /> <image reference="small" maximum="138" quality="75" default="noimage_thumbnail.png" /> <image reference="medium" maximum="270" quality="90" default="noimage_normal.png" /> <image reference="large" maximum="600" quality="90" default="" /><!-- Doesnt need a default --> </images> </skin> The skin's config.xml, from: </images> </skin> To: </images> <!-- Use this to add custom variables into the skin which can be found in the smarty SKIN_CUSTOM array --> <custom> <recaptcha_badge_position>bottomright</recaptcha_badge_position><!-- Invisible Recaptcha Badge Position: bottomright, bottomleft or inline --> </custom> </skin>
  21. There are too many differences in the code you supplied to what I'm actally finding in Kurouto. I'm cutting and pasting what I think ought to be cut and paste, but I can already see there are going to errors. I don't know enough about PHP to be able to safely decipher the differences. I tried and broke the web site instantly.
  22. Chaps.. This situation is embarrasing, I'm getting female members of my team telling me that they are receiving explicit messages from one of our contact forms. Can anyone suggest how I get invisible working, failing that I'll have to employ the services of a dev to write something which works.
  23. Remember when we were discussing session.gc_maxlifetime about 2 maybe 3 years ago. I made global changes in php config, but I now wonder if I left behind a local php.ini file, which was over riding the global settings. I suppose it makes sense.
  24. The PHP save path in PHP config is set for 7.3 on the 7.3 config area Now that I can get in, I can see in the PHP info (cubecart), that the local value is set for 7.1 and master value 7.3. PHP ini had an incorrect entry.
  25. Guys I thought I'd pop this on the forum for future reference. We couldn't log in to the admin side of the web this morning, posting the username and password, the page flashed, but nothing happened. Then I was getting reports that customers were opening the web page and finding that they were logged in as someone else. (extremely worrying) We proved this in house, open the web page and it said 'Welcome Back ... whoever' None of my domains use PHP7.1. I may have removed PHP7.1 from the web server a few weeks ago and this issue only came to light after on OS update last night, and maybe the server rebooted. I found this in error_log [21-Jun-2022 12:24:34 Europe/London] PHP Warning: session_start() [<a href='http://docs.php.net/manual/en/function.session-start.php'>function.session-start.php</a>]: open(/var/cpanel/php/sessions/ea-php71/sess_fdf69d4ec2565003138eee92b6e9bf6a, O_RDWR) failed: No such file or directory (2) in /home/cpanel-user/public_html/classes/session.class.php on line 724 [21-Jun-2022 12:24:34 Europe/London] PHP Warning: session_start() [<a href='http://docs.php.net/manual/en/function.session-start.php'>function.session-start.php</a>]: Failed to read session data: files (path: I re-installed PHP7.1 and the sites seem to be working again. 7.1 is is installed but no sites are configured to use this. I'm guessing (but clarification required) that something somewhere within cubecart is looking for /var/cpanel/php/sessions/ea-php71 any thoughts ?
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