havenswift-hosting

If multiple sites on the server have been hacked then it is a much more serious breach than somebodu discovering your account password - fixing the files will be a short term fix unless the host sorts out the root cause. Very few hosting companies set up their servers to use suPHP (as we do) which is strange as this totally eliminates this type of problem from happening. regards Ian

Hi Those directories do need to be writeable and generally that means setting them to 777 unless they are running their server (as we do) using suPHP when 755 is correct (and a much more secure solution) regards Ian

This is very unlikely to be anything to do with the skin - that can easily be checked anyway by choosing a different skin and then trying to reproduce ! There are a number of configuration issues that could cause this but it is likely that you havent setup the product to use stock or set the stock levels to 1. Could also be dependent on when the stock level is reduced Ian

I am have the same thin to 82ndairbornedivisionmuseum.com 4.4.1 I had this with lot of customer lately can not order some. Some just cant order and some can how come this is been drive me nuts thank you for your help There are known issues with 4.4.1 so best to install / upgrade to the latest version first and see if you still have the same problems. As Robsta says though - having more details would help Ian

Which version of CubeCart are you using ? Are you using the built in SagePay Form payment gateway (which a large number of people use so cant believe there is a problem with this code) or are you using a different method regards Ian

Yes this is possible using the SagePay Direct service and the payment gateway module that has just been released over on CubeCartForums - just search for SagePay Direct Payment Gateway

This has now been fixed and the solution is available FREE of charge - although as there are not going to be any further releases (even bug fixes) for V3 anyone wanting this is going to have to search for it ! Ian

There are some known problems with the V3 USPS shipping module and these have been fixed for a client of mine. As there will be no further releases or bug fixes for V3, I have made this available free of charge and you will be able to find this by doing a search over on CubeCartForums.org

I am just sending you some information in a PM about this

As far as I can see it all looks OK although you seem to have a different version of the software than I am running so that could explain the different issues that you and I are having. I have tried several times to log a ticket and get hold of via email, the software authors but have got no response from them but I would suggest that this has to be your next course of action. I have pretty much exhausted by knowledge of this and as all the files are encoded cannot look at the code to even fix my own issue Good luck and let me know how you get on, especially if you manage to get hold of them Ian Hi, I have attached the settings within the Payment Module. If you could have a look and let me know what you think. Thanks Gavin

Hi Gavin Have you entered anything into the Prefix Order field within the payment gateway setup on CubeCart - if so this needs to be blank. regards Ian

I have this payment gateway module for a couple of clients and the lack of installation / configuration instructions made it very difficult to get working. The gateway mod author was fairly helpful initially butnow seems to have completely disappeared and isnt answering any tickets or emails. I had this same problem with the password but the gateway mod wont work if you add directory user validation even thought that is what the Barclays CPI says is needed. In your CPI Admin screen enter the correct POST back directory and enter any old username and password but then dont create an .htpasswd file in that directory regards Ian

It is a simple case of taking the modules/gateway/Protx directory from the latest version and replacing the current version you are using - I would obviously recommend keeping a copy of the old Protx directory and doing as much testing following this but it has worked for me perfectly every time Regards Ian

Hi Gavin Even as an experienced CubeCart user and somebody who supports many CubeCart stores for customers, I too struggled with this for a while before getting it "mostly" working. It isnt the clearest system to use both at the bank end and also within the CubeCart module (you're using the Barclays mod that you purchased presumably - I had great support initially from the author of this but he hasnt answered and questions for many weeks now and seems to have completely disappeared) Within the CPI administration side you need to have the following settings : Client ID: - This is usually a 5 digit number User name: Yes, this is the username and password that was created in the administration page specifically for CPI access? Password:* Pass-phrase: Yes this needs to be the same on both systems - you can choose what you want Allowed URL:* This needs to be something like https://www.yourdomainname.com/modules/gate...s_ePDQ/jump.php Continue Option 1:** Yes No - Set to No Continue Option 2:** Yes No - Set to No Continue Option 3:** Yes No - Set to No POST Order result:* Yes No - Set to Yes POST URL: This needs to be set to something like http://www.irrigationuk.com/index.php?_g=r...e=Barclays_ePDQ POST User name: This is very confusing as Barclays say it is mandatory but the module doesnt work if you set up directory level protection - just enter anything into here POST Password: This can be left blank or a dummy entry made if required POST Email: This is the email address that you would like payment notifications set to I also had that error message for a while but cannot remember if it was solved by sorting out the correct parameters above or on one of the many phone calls to the Barclays support team who are very helpful My client is now successfully taking card payments using this system but the transaction log details are never updated with the amount of the payment and have had no response to support tickets that I have placed Hopefully, this will get you as far as placing orders. One thing I would say is that I have always found it best from testing purposes to close your store so nobody externally can access it but then put the payment system into live mode and do your tests that way - it is easy to refund a transaction if successfully processed Regards Ian

Thanks Havenswift-Hosting thought there was a piece of the jigsaw missing. Glad I could help, that's why these forums are here. Can you confirm what version of CubeCart you have got this working with ? Ian

I am having the exact same issue has anyone managed to resolve this issue? I have had this with one of my clients sites and have finally got to the bottom of the problem with help from Al. If you are running a version of CubeCart older than 4.3.8 then as well as using the new PayPal gateway from modules/AltCheckout/PayPal_Pro you also have to use the 4.3.8 version of the file includes/content/gateway.inc.php This solved the problem for my client so hopefully will work with everyone else Ian

Hi Phil The licence key and copyright removal keys are two separate things. The licence key is added when installing the system but the copyright key is entered via the Admin Home Page in the section at the bottom of the page. Until you enter the copyright removal key into that box and submitted it, it will continue to show - you should not remove the copyright messages yourself Ian

This isnt really a bug as this is designed to allow anything to be put into the product fields which does make it flexible but also pretty unusable for most people because there is no lookup or validation done on the product details entered.

Not using standard CubeCart there isnt - if you want the tax split shown, then you have to have prices excluding Tax. Of course, anything is possible if you want to change the code to display it that way Ian

I have used it with 4.3.3 on several clients' systems and it works with no problem. I dont know about on older versions than this though. I would suggest opening a support ticket and asking Ian

Ian, thanks, I am looking over at the mods. you are familiar with that mod, does it provide the ability to enter tax codes based on the zip code, or postal code? UK postcodes and USA / Canada codes as well

Hi Take a look over at cubecartforums.org for a mod called "All in One Shipping with Postcodes" by Estelle which will solve this issue. A fantastic mod that I have installed at quite a few of my clients. Ian

I would recommend that anyone using PayPal Alternate Checkout methods downloads the latest version that was released yesterday - I spoke to Al as promised and he was already working on several issues within this gateway for another client. I have tested this with two clients that were having problems and it seems to have fixed most if not all issues that they were having Ian

I have been working with Al (owner of CubeCart) for a solution to an issue similar to this that several of my clients had been having recently. If you are using PayPal WPP as your gateway then there is a good chance that we now have a solution. If you are not, then what payment gateway are you using and you will need to get the process that is failing documented and ideally repeatable (which is tough I know). There is no information in any of the posts above that can be worked on Ian

The customer drop down functionality is now disabled if you have 500 or more customers in your system due to the performance impact of loading this amount of data into the browser Ian