peterp

Hi Everybody, I have a client that has a requirement that is similar to the wish list cart in Amazon, basically my client's customers will be notified that a product is due for release in the future and they are encouraged to place a pre-order for this item, no money changes hands when they order it but eventually they will be required to pay for it. I don't won't to use the 'pending' status but this will get confused with orders that are 'pending' for normal reasons. Is there any way that we can have a 'pre-ordered' status capability? I see this would help my client in 2 areas. 1. My clients stock ordering process will be simplified as he will know is pre-ordered commitment. 2. My clients customers will order as normal but the order will have a status of 'Pre-Ordered' attached automatically because they have ordered the product from a 'Coming Soon' Category. Has anybody had a similar problem and is there a solution. Best Regards, Peterp

Hi Everybody, Is there any way of turning off the upgrade error that occurs in the dash board. I'm not saying not to upgrade I just want the option to leave well alone on a working site until it is necessary Best Regards Peterp

Hi Cicki, Sorry about the delay on replying to you I have had some other issues that need my immediate attention. Anyhow if you go to this website ( Regards, Peterp

Hi Brian, Yes you are right the demo version exhibits the same problem when we try to run it on the XP windows machines. The version IE that I'm using is version 8. The latest version of IE is version 10 I think I might give this a try and see what happens. Interesting enough I have tried google chrome and the graph appears so it seems that it might be an IE issue, what do you think. Best Regards Peterp

Hi Brian, Some more interesting information, I decided that I would try another computer which is running windows 7 and you guessed it the chart appeared, so I then tried an apple ipad and the chart appeared, I then tried on the computer that was not displaying the chart using IE browser I used Mozilla and the chart appeared this computer was also running windows XP service pack 3. So I then tried another site on the XP computer using IE and the chart didn't display. So are you confused now, I am. So it seems that the chart is not displaying on computers that are running windows XP using IE but will display the chart when mozilla is used as the browser. So are there some settings in IE and/or XP that have to be set so as to get the chart to display????? Thankyou for your patience and best regards, Peterp

Hi Brian, I'm now totally confused, when I run cubecart ver5.2.4 using the internet explorer browser I don't get the graph, however when I run it using the mozilla browser the graph now appears what is happening. I have even tried using the compatability switch for IE and that doesn't help

Hi Brian, All the calls that you detailed are being made except for the last one that is not be called is this and issue. Also this particular site is new and there is no sales as yet, however nothing is displaying not even a red or blue line or any axises. Thanks for yopur help and best regards Peterp

hi Brian, With reference to your question in reply 2 the client has gone from ver 5.2.2 to ver 5.2.4 and now they don't even see a blank graph they see nothing. The upgrade went well and there was no errors so have I forgotten something or should I have to setup something up to get the google graph apps to work Rgards

Hi All, I have just upgraded a client to the new ver 5.2.4 and now when they log in the Sales graph on the dasboard does not appear, have I failed to do something or is this new functionality. Hope somebody can advise and hankyou in anticipation

Hi cicki, I'm in Australia and we use MebourneIt for hosting multiple clients and have been able to install cubecart from ver 5.2 through to ver 5.2.4 without any problems. As far as support is concerned I have found that you need to get onto australian support if you can as it seems that all the other support centres don't know much technically. hope tis helps peterp

well Brian, This is not such a silly question, when I checked I found that the program had not been transferred to the remote site as you suggested, once again you have come through thankyou. And by the way I do feel like an idoit.

Hi all, I have just started trying to install cubecart for a client and when I try to run setup I'm presented with this error message : Warning: require_once(/home/wwwpremi/public_html/shop/ini.inc.php) [function.require-once]: failed to open stream: No such file or directory in /home/wwwpremi/public_html/shop/setup/index.php on line 2 Fatal error: require_once() [function.require]: Failed opening required '/home/wwwpremi/public_html/shop/ini.inc.php' (include_path='.:/opt/php53/lib/php') in /home/wwwpremi/public_html/shop/setup/index.php on line 2 I have looked on the internet for a solution and one solution was that the wrong ver of php was in use i have checked the ver of the php we are using and have found it is ver 5.3 so not sure where to go next. This has stopped the installation in its tracks and as you can image the client is anxious about their install Any help or suggestions will be greatly appreciated.

for those interested, The answer to my issue was that I had go through the postcodes and make sure each range or individual code was on a separate line. I know the documentation says that you can have them separated by commas but in my case this seemed to cause my issue. It could be that the postcodes were copy and pasted from an excel spreadsheet. It seems to be working as expected now.

Hi all, This is what I'm trying to do using all in one shipping. My client has a courier which has a matrix of different charges for different weights for different postcode ranges. I have setup in the All In One Shipping Module a zone name and then country and then setup various ranges of postcode and then within this zone the shipping rates are setup for the various weights (see Below) Zone Name/Description Countries States/provinces Shipping Rates Postal codes Vic Melbourne Overnight Australia 3000-3048 3050-3058 Shipping Rates 3090-3207 NSW Sydney Overnight Australia 2000-2048 2052-3058 Shipping Rates 2077-2200 The shipping Rates for the above matrix looks like below Method name/description Shipping Price Order Weight Limits Actions Melbourne Overnight 20.00 0,000 - 20.000 Melbourne Overnight 25.00 20.1 - 30,000 Melbourne Overnight 30.00 30.1 - 50.000 Melbourne Overnight 35.00 50.1 - 100.00 Sydney Overnight 20.00 0,000 - 20.000 Sydney Overnight 24.00 20.1 - 30.000 Sydney Overnight 35.00 30.1 - 50.000 Sydney Over Night 40.00 50.1 - 100.00 What then happens is that when I create a customers order whose postcode is 3195 the select shipping part of the checkout list all zones irrespective of the postcode but it does seem to select the correct range for each zone. the postcode 3195 should only fit into one zone and the weight which was 4 kg should have been $20.00. The expect result was Melbourne Overnight $20.00 because the post code fell between 3090-3207 of the zone name "Vic Melbourne overnight" My question is have I setup this All In One Shipping incorrectly or have I completely missed the point as to the functionality of this module. Any help with this will be appreciated as the client wants to go live within the next couple of days and this is now critical.

this issue has been corrected, it turned out to be the hosting company doing maintenance on the version of php. reverted back to previous php and alls fine now.

Hi all, I have changed the permissions to 775 of the folder called files on my remote server and ever since I have been unable to get anything from Cubecart in either the admin page or the shopfront, they just show a blank screen no logon at all. I even changed the folders permissions back to 755 but that didn't help. This is very urgent as the client is expecting to see a demo soon so please can somebody help me. Does this mean a complete reinstall of cubecart

Hi Bsmithers Sorry it has taken a long time to respond but I decided revisit your suggestion and when I entered the suggested code correctly it seemed to solve to issue I also believe that the coupon should not skip to a new page is there any way we can prevent this happenning. Your suggestions will be appreciated and thanks for the continued help.

Hi Bsmither, I made the changes you have suggested but unfortunately this caused a completely no display at all. Was I supposed to remove the '{if !empty($order.notes)} or was I just to add the new line. The other thing I tried after resetting the coding to the original was to enter multiple product lines and a discount coupon to see what the result was. The result was that there was a legitamate 2 pages, but there was also a extra page break and that I think was caused by the discount coupon as that was on the 3rd page. Maybe we should be looking at the discount coupon is the one causing the problem. Otherwise is there a way of increasing the page size in length. This is causing some grief as you can imagine, thanks for the help happy to experiment some more

Hi Bsmithers, I checked the print preview as you suggested and yes it shows 2 pages and it only prints the order receipt number on page 2. Therefore I tried another order to print and this time it the order had a coupon on it and this caused the order invoice number to be printed at the top of page 2 then the company logo and the return address and then the discount code that was used. I have checked the shrink to fit and still have the same problem. It just thinks the page is shorter than it really is so if we can lengthen the page this should solve the problem and only print the 2nd pages when it absolutely needs to, that is lots of items on the order/invoice. Hope you can help me.

Hi Bsmither, Thanks for your reply and I think this right when you say it is based on the UK A4. How do I change it though, I have traced through orders.print.php and print.css but unfortunately I am unable to see where the form length is defined. What I need is to be able to have an Australian A4 form which is 210mm x 297mm. I understand that if there are multiple items that will require 2 pages then it will create 2 pages thats OK but when there is only enough items for 1 page then my client wants see only 1 page. I hope you can point me in the right direction and again thanks for your help.

Hi Jackal1983, Did you ever get a solution for this as I seem to be having a similar problem.

I have created an order and in the order I entered delivery message I then checked the order as instructed firstly the original delivery message was not displayed, I then entered another message that I wanted to be appended to the missing original message. Have I missed a setup step that will dispaly messages and/or allow for delivery messages to be added. Hope somebody can shred some light on this problem thankyou in advance

Hi Bsmithers, Thanks for your help with this you suggested changes have worked thanks again much apprieciated

Hi bsmither, Sorry about the vagueness but I was struggling to try and figure it out. I'm using a copy of the Vanilla skin and I'm in this url http://tulanescloset.com.au/shop/index.php?_a=product&product_id=2 When I turn on the switch for compatability in the windows internet explorer it is the same url http://tulanescloset.com.au/shop/index.php?_a=product&product_id=2 The difference between the 2 is that in the first instance the selected item is right down the bottom of the page and in the second instance the product selected is right below the header on the page which is the correct place. Also in the second instance the navigation is just below the product selected and not at the bottom of the page and the navigation items do not have the '|' symbol between them.

Hi All, I have a strange situation happening which I think is caused by browser incompatability. When I use windows IE 8 without the compatabilty switch turned on the pages are not displaying entirely correct expecially the summary of the purchase, if I turn on the compatability display the pages display correctly except for the dividers between the navigation selections at the bottom of the page and also the navigation doesn't seem to float to the bottom of the page. I tried Apples safari browser and I'm having a similar problem and there is no compatability switch, I have also used firefox and have the same problem. Does anyone have any clues as to what I have done to cause this problem.