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Paul 0'Reilly

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Everything posted by Paul 0'Reilly

  1. Problems - upgrade to CC 6.2.8 I cannot update doc pages content, or products, descriptions missing, etc Any help much appreciated - Paul
  2. hello - I can login as a CC user, but have mislaid admin password. how do I to reset admin password in order to have full permissions? Advice most welcome... Thanks
  3. Hi Hello, thanks for your quick response... The Flag atop register page is now USA. I assume that's why you are seeing cell phone not 'mobile' - which is also preferred description in Australia Client and I both believe previously this lang. flag was always UK . It was only changed very recently when they kept on encountering address field issu:e " County" as opposed to "States" which is descriptor for Australia, as in: NSW, WA, VIC, QLD Should we change language back to UK english? It seems that the registration problem is random, in that many customers' register fine, and others can't. Love to get things back working Your most most appreciated Paul
  4. Hi client is running latest CC . I paid CC to upgrade site recently, which is when the problem started. https://www.glendinnings.com.au/index.php Your wisdom appreciated! rgds Paul CubeCart Version 6.1.13
  5. Hi, I am using CC 6 > customers are having trouble registering their address. Address field is asking for 'County' not 'States' which is what is needed for Australia. I need address field to display 'States' I have checked that CC language is set a US English. Any help / fixes most welcome! Thanks
  6. Hello - I am using all in one shipping mod which displays in lbs not kgs, anyone know how to fix this, and change to kgs. I have other CC store with same mod installed and it displays kgs. Help appreciated. Thx
  7. Thank you have done... I see that you are a CC expert and I a novice. Can I ask you another Q... I have installed cc 6.18 and have the following message a top of all pages: "Warning: mysqli::mysqli(): Headers and client library minor version mismatch. Headers:50545 Library:50635 in /home/aus10534/public_html/classes/db/mysqli.class.php on line 33" Advice on what to do much appreciated. Thanks mate.
  8. After installing CC 6.18 - have the following message atop cc pages. What to do? Any help apprec. Thanks.
     

    "Warning: mysqli::mysqli(): Headers and client library minor version mismatch. Headers:50545 Library:50635 in /home/aus10534/public_html/classes/db/mysqli.class.php on line 33

     

    1. Al Brookbanks

      Al Brookbanks

      Hi Paul, can you submit a ticket and I'll take a look for you. 

      https://support.cubecart.com/Tickets/Submit

    2. Paul 0'Reilly
  9. My client wants to remove Cube Cart credit at bottom of site pages. Not sure how to do this. Help welcome...
  10. My Aus Post shipping module has stopped working... Getting following message when products put in basket: "There are no suitable shipping methods avail. for your order... This maybe be weight of order is too high.." But weight of most products is less than 500gs. Also "standard or express delivery" not showing. Before now all working fine for last 3 years. Any ideas welcome... Thx
  11. Hi, I currently use Australia Post shipping mod via Pre-paid bags. However, I often find these are too expensive to use for most of the small items in my store. Does the standard cube cart shipping module allow me to ship by weight, setting my own price? For example, < 200g < 300g <400g etc. Any guidance much appreciated rgds...
  12. Appreciate info - am upgrading host plan to allow php selection. chrs mate
  13. Thanks, no channel options, so I have asked for an upgrade to 5.4from web host. Hopefully that will do it.
  14. hello PHP info in CC settings says = PHP Version 5.2.17
  15. Hi - in cube cart settings v6.0.11 - I cannot see email templates to edit content. When I click it, just get a blank page. Any help appreciated - Por
  16. Hi, 1. I would like to change the standard colour of links a cross site in Foundation to to dark teal 2. Reduce the font size of product name in prod. panels 3. change standard blue colour of "add to basket" to dark teal See image below: Thanks for any help
  17. Nice one. I upsized the rem a wee bit - all works!. Dare I ask 1 more? Which HTML tag changes colour /size of linked text? I want to go from light blue to a teal green from client's main website and a wee bit smaller. You have been very helpful !
  18. Ah, my mistake ! The contact, about us, privacy are much smaller but home page title is still very big. This is the one I would like to reduce. https://www.wildtrout.com.au/store/ Help much appreciated
  19. Hi, I added this: html * { font-family: 'Open Sans', sans-serif; -webkit-font-smoothing: antialiased; } .document_wrapper h2 { font-size: 1.0rem; } but title doesn't look much smaller - I tried 0.9rem; not sure had any effect tho.
  20. Hi, Finally got there - with your help thx. Does it matter where I add the following in .css? .document_wrapper h2 { font-size: 1.0rem; }
  21. Hi. My web host installed CC and I'm having trouble finding the right file to make suggested change. Sorry, the file manager tree looks very messy... cubecart.default.css
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